Once my book is uploaded, how long before it appears in iTunes?

2 weeks and a day here. Tried the emails in this thread, no reply, and tried 2 seperate Apple Support phone calls...on hold for a total of 90 minutes so I gave up.

This seems like a debacle to me. iBooks Author unveiled to much fanfare then this, seems a shot in their foot. All here who have paid books represent income to Apple, and if I treated my income contracts like this I'd be out of business quickly.

When I go to Manage Your Books, I see only what's below. As I said above, in effect, what kind of quality is being assured?

Book In Review. This book is currently being reviewed for quality assurance.

jamesfrombuellton wrote:

As I said above, in effect, what kind of quality is being assured?

You can find some of the requirements in the iTunes Publisher User Guide. Beyond that, little is known, other than that use of the word "iBook" apparently causes rejection.

Michi.

You are lucky. I don't even see such status. It is either in stores or not in stores.

How do you get to the form about Unnamed issue (I saw the FAQ thing... is it hidden there)? I got a ticket which I can't duplicate the mentioned issue I need to contact Apple.

In iTunes Connect, click on "Manage my books". Underneat a book title, where it says "Not on 32 stores" (or however many), click on "32 stores". That opens up a pop-up with the list of territories you have approved for sale. Beside each territory is a link "See detals". Click on that link and you get a pane at the bottom of the screen that shows you more detail.

Michi.

We have longer books (animal encyclopedic series) but they are not selling. 😟 That's why we tried the shorter US$0.99 series.

You can take a look here at:

African Safari: http://itunes.apple.com/book/african-safari/id504132385

Australian Wildlife: http://itunes.apple.com/book/australian-wildlife/id507939581

Threatened Species: http://itunes.apple.com/book/threatened-species/id504278419

Jungle Feathers: http://itunes.apple.com/book/jungle-feathers/id504736190

There is one more book Amazing Rainforest which has been approved and then pulled after I updated the content. It has not returned since (for many weeks).

MichiHenning wrote:

You can find some of the requirements in the iTunes Publisher User Guide. Beyond that, little is known, other than that use of the word "iBook" apparently causes rejection.

Michi.

My cover image has the words "iBook 2" on it, but I have not recieved any errors, just stuck in QA. Where can I find the requirement that "iBooks" is not to be used?

TIA

Chris

Chris@Twistframe wrote:

My cover image has the words "iBook 2" on it, but I have not recieved any errors, just stuck in QA. Where can I find the requirement that "iBooks" is not to be used?

I have not been able to find any explicitly stated requirement to this effect. But at least one publisher here has reported that use of "iBook" caused rejection:

https://discussions.apple.com/thread/3837588?answerId=18041132022#18041132022

Michi.

All our books - except for one - got rejected because we use the word "iBook" to describe our books. They actually go through every pages and tell me to fix the issue in those pages.

One book with "iBook" text go through, but got pulled a few weeks later.

The reason they gave is a clause that says we cannot cause confusion to the users.

I also got the "iBook" ticket from the Apple approval police on two of my books. They are really firm about not to use that term.

This is especially interesting because Apple didn't do a good job to avoid any customer confusion in the first place. Right now there is a big mess. There are eBooks, Multi-Touch eBooks, ePub books Enhanced eBooks (which are not Multi-Touch Books). And there are Textbooks which are also Multi-Touch eBooks.

The application iBooks is for reading all of them. However the application "iBooks Author" doesn't author iBooks (those books don't exist), so shouldn't it be called "Multi-Touch eBooks Author". It was announced to create the new Textbooks. So shouldn't it be called "Textbook Author".

On the iBookstore, you can't search for those "Multi-Touch eBooks" aka "iBooks Authored books" or Textbooks. All those extra work from the authors and the bragging rights for Apple to differentiate them from standard Kindles and Nook books but nothing to search for them. Strange, isn't it.

I recommend to report this via the IBA feedback mechanism. I don't think it's reasonable to make publishers wait for weeks to find out that they have used a forbidden word. Publishers should be told in advance what to avoid, and iTunes Producer should flag anything that might be deemed objectionable before submission.

Michi.

Not only waited I four weeks to find out that I used the forbidden i-Word, now it it has been another four weeks (and counting) since I corrected those words.

Can anybody confirm that after you send a revision based on a ticket, it seems that you are getting back in line instead of some just checking the correction in a day or two.

Edgar wrote:

Not only waited I four weeks to find out that I used the forbidden i-Word, now it it has been another four weeks (and counting) since I corrected those words.

Seems like appropriate punishment for having used a forbidden word that you didn't know was forbidden… 😟

Michi.

I know that they call it "a Ticket" but I didn't know how much they cost until now. The currency seems to be in weeks