Once my book is uploaded, how long before it appears in iTunes?

I just got this in an email about an iBook thats been live and on new and noteworthy several days after it went live. I have several books up that have audio narration for each chapter/video/ image galleries and a complex HTML5/Javascript LUX conversion calculator. For a book I think the functionality is quite good.

The books are AOS Orchid Culture Volume 1 and Phalaenopsis Culture Plus. If these books get pulled for "limited functionality" I'm done with Apple. My Phalaenopsis book just moved from new and noteworthy to "whats hot" in gardening & is actually selling a few copies... Makes no sense to me what so ever... i have an email into to their support dept to ask what they are talking about.

Subject: Action Needed: Book Asset: "Orchid Culture", American Orchid Society

One or more assets from your submission, Orchid Culture, need to be replaced:

Ticket #:
Ticket Type: Book Asset
Apple ID:
ISBN:
Vendor ID:

Full book asset:

Tars Tarkis wrote:

Makes no sense to me what so ever... i have an email into to their support dept to ask what they are talking about.

That's a surpemely cryptic message. It certainly would help if they told what exactly needs fixing. Please keep us posted on progress!

Michi.

'limited functionality' can either be a tough love snub or use of a catch-all/default reject reason-if-the-day.

Developers are always charged to submit apps that work to showcase the platform...authors are no less tasked to do the same.

It's a good thing for users, and after all, Apple does for Apple, and anything that helps the store look good makes Apple look good, but for authors that simply want to be part of it, being rejected for overuse of vanilla can be hard to take.

Use these types of rejections as fuel to do better....that way everyone wins.

My Phalaenopsis book is a top ten Orchid book on Amazon usually (right now its about #21) and thats without the interactvity. My LUX conversion calculator is one of the most advanced features I have ever seen as far as books go. Who knows 😟

Apples and oranges, sorry.

Well yes and no... but any way these are live featured titles and if Apple pulls them so be it... I can still publish elsewhere.

Imagine how well it will sell elsewhere, once you meet Apple's threshold....

lol, ok. The books are still live and featured and my Kindle sales are killing both of them combined... I'll keep you all posted about what the deal is.

I'm sure you'll kill em in any case :)

Good luck and yes, it would be interesting to hear how you get along, thanks.

Where did you get their email to report on the ticket?

I also have a ticket that I don't understand and I wish to ask for feedback.

This is ridiculous. I am now quite concerned.

We are discussing with a children books company to publish their books (now still targeting iBookstore as we are not familiar with Amazon/B&N in Singapore), and it is typically 10+ pages for a children book. Is it "insufficient length" or "insufficient content"?

I suspect that the length of the book isn't so much an issue. The phrase is more likely to be a catch-all for politely saying that the quality of the book was insufficient in some way. That might be spelling problems, layout problems, offensive material, or whatever. Many children's books are very short, so I wouldn't worry about length per se. If it's a nicely presented and well-written book, it seems unlikely it would be rejected just because it's short.

Michi.

thye chean wrote:

This is ridiculous. I am now quite concerned.

Is it "insufficient length" or "insufficient content"?

If your book(s) acts works to flatter the platform, outright length shouldn't be an issue. Make it shine and Apple will jump on the chance to include it in the store.

If your books are so short as to be considered too minimal by anyone's standards, see if you can find a way to consolidate the content into one volume instead.

Keep trying, and add more interactive widgets to your book. Then, resubmit it.

In iTunes connect you can contact them about an open support ticket.