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SCX-4300 No Scan

I recently upgraded my system to version 10.7.3 and since then my Samsung SCX-4300 printer will not scan any documents. Does anyone know of a solution?

iMac, Mac OS X (10.7.3)

Posted on Feb 17, 2012 8:29 AM

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57 replies

Feb 29, 2012 10:53 AM in response to Dan_barret

To resume, here is the procedure to replace the bad SamsungPrinterDrivers2.3, coming with the last update of Mac Os X 10.7.3, with the older but working SamsungPrinterDrivers2.2


1) Go to the following link (or another if this one does not work more)

http://drivers.softpedia.com/get/PRINTER/OTHERS/Samsung-Printer-Driver-22-for-Ma c-OS.shtml

and download SamsungPrinterDrivers2.2.dmg

2) Go to "Activity Monitor", double click on the program samsung scanner and quit it

3) unplug your printer

3) Open SamsungPrinterDrivers2.2.dmg and follow the installation instructions

Mar 6, 2012 7:42 PM in response to lubomir.gavrilov

Regards lubomir.gavrilov's tip, it worked. I had the same issue with the 'file in use' message when trying to delete the 'Samsung scanner.app', so unplugged the scanner, force quit the finder and then deleted the 'Samsung scanner.app'. Then installed the new update courtesy of the link provided by lubomir.gavrilov-http://drivers.softpedia.com/get/PRINTER/OTHERS/Samsung-Printer-Driver-22-for-Ma c-OS.shtml

All fine now. Pity Samsung or Apple didn't make it a little easier. I ah using the SCX4300.


Thank you lubomir.gavrilov.

Mar 11, 2012 1:53 AM in response to chit kian

did you unplug/plug your printer, restart the computer?


Otherwise, a possible reason is that your samsung printer driver 2.2 is not installed (and 2.3 is still working). To check this, you may go to

file=> go to=> /Library/Image Capture/Devices

Then click on SamsungScanner and open the package to see the version. If the version is the bad one, you can delete the SamsungScanner (but quit it first through Activity Monitor).

Finally install properly the 2.2 samsung driver.

Mar 23, 2012 12:57 PM in response to Dan_barret

I was having a similar problem. After a software update I was unable to scan with my SCX-4500, though it could still print. I removed the

/Library/Image Capture/Devices/Samsung Scanner.app
and installed this driver package. I did not restart, and I have successfully scanned a poster.


It seems that the 2.3 update did remove scan support for this device. Unfortunate! I hope Apple and Samsung restore scan support in a new version of the software. Finding this support thread and having the chops to fix this is beyond most users.

SCX-4300 No Scan

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