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Why can't I save pdf files in Safari 5.1.2

Up to now it hasn't bothered me much, but today I wanted to download iBank 4 Quick Start Guide. When I clicked on the link for the guide, Safari went to a pdf page and displayed the first page of the pdf. When I selected "Save As" it gave me a name for the file and the download destination. When I said OK, I got this error: The document “iBank_4_Quick_Start.pdf” could not be exported as “iBank_4_Quick_Start”. This happens for every pdf page I try to download. I get an error every time. The only work around I've found has been to right click (control click) on the button that takes you to the pdf file and select "Save linked file to the desktop" Safari used to allow you do a "Save As" for all pdf's. Does anybody know how to fix this?

Mac Pro, Mac OS X (10.6.8)

Posted on Feb 20, 2012 2:17 PM

Best reply

Linc Davis

Level 10

209,547 points

Posted on Feb 20, 2012 2:31 PM

Quit Safari.

Open the Library folder in your home folder by holding down the option key and selecting Go ▹ Library from the Finder menu bar (Lion), or by selecting Go ▹ Go to Folder… and entering “~/Library” (without the quotes) in the text box that opens (pre-Lion.)

Delete the following items from the Library folder:

Caches/com.apple.Safari/Cache.db

Preferences/com.apple.quicktime.plugin.preferences.plist

Preferences/QuickTime Preferences

Relaunch Safari and test.

View in context

33 replies

Jun 18, 2013 8:57 PM in response to xxlegion

The library files are in Mac computers saving Adobe .pdf's and not the iPad. In order to save .pdf files on the iPad, you have to do the following:

1. Download adobe reader app
2. Go to page you want to save
3. Tap at top of page> box will appear: open in adobe
4. Tap on the box. Page will open as PDF in Adobe

Thanks, Wendy

xxlegion

Level 1

15 points

Jun 18, 2013 9:43 PM in response to Roger Walters1

I have tried tapping all over the top of the page. All I get is an option to maximize or close the site. This is a National Park Service site concerning "the Golden Spike Park" but I will be darned if I can save the thing.

Any other options? This doesn't make any sense.

G. Collins

Jun 21, 2013 12:52 PM in response to xxlegion

First I would go to this website and download Adobe PDF viewer for the iPad:

https://itunes.apple.com/app/adobe-reader/id469337564?mt=8

Then make sure you have the latest iOS for your iPad because the version of Safari on your iPad is tied to the OS. Could have something to do with ability to access Adobe PDF viewer.

My wife's iPad has Mozilla/5.0 (iPad;CPU OS6_0_1 like Mac OSX) Applewebkit/536.26 (KHTML, Like Gecko) Version 6.1.3 Mobile/10A523 Safari/8536.25

From what I can find from other sources, Safari/8536.25 appears to be version 6 of Safari.

You can find the version of Safari on an iPad 2 by typing javascript:alert(navigator.userAgent) in the address bar and hit return. A little blue box will pop up showing all the info I posted above.

I went to the Golden Spike Park site and was able to download and save the list of employees as an Adobe PDF document, so I know it works.

Why can't I save pdf files in Safari 5.1.2