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Itunes radio error message.

Radio worked fine...now it does not.

Get the following error message:

An error occurred while contacting the radio tuning service. Check your Internet connection, or try again later.


No changes to any network settings. No changes to anything. Internet working perfectly. Itunes store working perfectly. Radio worked fine everyday since I got this machine and now get this error message.

MacBook Pro, Mac OS X (10.7.3)

Posted on Feb 24, 2012 8:12 AM

Reply
241 replies

Feb 26, 2012 8:21 PM in response to Soviet Union

I find it odd that no one from Apple has made a statement or sent us messages.

I don't. Apple is not known for publicizing. The last time I saw something similar to this, people were posting and making the same sorts of comments, then about a week later the issue cleared up. No indication of acknowledgement there was an issue, what the issue was, or that it had been cleared up. That's just the way they operate.

Feb 26, 2012 11:33 PM in response to Danger Cell

Also getting tis error in North Carolina.


I DON'T WANT to listen to interent radio. However, I run a headless audio server based on iTunes as the database (actual play is through another app) all controlled by the Remote app.


Every time the Remote app makes a new connection with iTunes, it tries to refresh the Internet Radio stations....this error comes up....and the whole system is worthless until I get up, open Screen Sharing and dismiss the ****** dialog box.


This is a few clicks beyond aggravating.


Hey Apple....how about fixing your buggy software???

Feb 27, 2012 3:04 AM in response to Danger Cell

Hello,


I posted this successful workaround in the in the iTunes for Windows section about the same error, but it works fine for Mac too. Can't leave you guys hanging!


Clicking this link gives you all the genres of iTunes Radio:

http://pri.kts-af.net/xml/index.xml?sid=09A05772824906D82E3679D21CB1158B&tuning_ id=1


Each genre has a unique number as menu_id in the XML, for example 70's Radio has 10037.


<kb:menu_record>

<kb:name>'70s Retro</kb:name>

<kb:menu_id>10037</kb:menu_id>

<kb:pass_count>5</kb:pass_count>

</kb:menu_record>


Use the link below, replacing tuning_id=10037 with the genre you want to find from the previous link.


http://pri.kts-af.net/xml/index.xml?sid=09A05772824906D82E3679D21CB1158B&tuning_ id=10037&show_field[]=description&show_field[]=long_description&show_field[]=num_users&show_field[] =max_users


This will show you what iTunes would have refreshed if it hadn't come back with an error.


Each station has a XML entry:


<kb:station_record><kb:esid>2d4a269f369b4a3013b6f8a68b2a1654</kb:esid>

<kb:station>#Musik.Goldies on RauteMusik.FM</kb:station>

<kb:description>#Musik.Goldies - 24/7 hours open - Old but Gold!</kb:description>

<kb:station_url_record>

<kb:url_no>1</kb:url_no>

<kb:url>http://pri.kts-af.net/redir/index.pls?esid=2d4a269f369b4a3013b6f8a68b2a1654&url_ no=1&client_id=7&uid=68efed4d03ec7e45fd3978262c107180&clicksrc=xml</kb:url>

<kb:status_code>A</kb:status_code>

<kb:bandwidth_kbps>128</kb:bandwidth_kbps>

<kb:url_strength>9</kb:url_strength>

</kb:station_url_record>

</kb:station_record>


Simply copy out the URL in the <kb:url> tags and paste into your favourite web browser. It will prompt you to open iTunes or a similar program. Open with iTunes and you're done!


Not the prettiest workaround, but it works fine.


Cheers!

Bill.

Itunes radio error message.

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