Itunes radio error message.

Radio worked fine...now it does not.

Get the following error message:

An error occurred while contacting the radio tuning service. Check your Internet connection, or try again later.


No changes to any network settings. No changes to anything. Internet working perfectly. Itunes store working perfectly. Radio worked fine everyday since I got this machine and now get this error message.

MacBook Pro, Mac OS X (10.7.3)

Posted on Feb 24, 2012 8:12 AM

Reply
241 replies

Feb 28, 2012 4:29 PM in response to Danger Cell

If they bother to spend the effort to fix it you mean.


The biitch of the matter is.....I don't really give a crap about internet radio on iTunes. If it disappeared tonight, I'd probably not even know or care.


What REALLY is upsetting is that I use the Apple Remote app and every time it makes the connection with iTunes it causes iTunes to download the whole internet radio inventory....which of course causes it to crap out because of this failure.


If I could find a way to just turn off or outright remove Radio from iTunes (and therefore not have to go through this song and dance), I'd be a happy camper.


Thanks Apple....force more crap down my throat that I neither want nor need.

Feb 29, 2012 5:39 AM in response to Danger Cell

Half the problem is getting the listings to come up, the other half,( if you already dragged it to the sidebar) is that iTunes keeps dropping the connection!!! I have three stations set up now in a play list, after 2 years of listening to the same station, it now drops in constantly, shipping to the next station, which also drops...

iTunes was upgraded... It another classic Apple upgrade/screwup.

Feb 29, 2012 6:23 AM in response to Joseph Giardino

It still works for me if I keep clicking on the station I want -- after a few tries, they all work and keep working all day long. I've changed stations and they all come up. For all those doing something out there on their end -- my advice would be not to. This is an Apple problem, not an individual problem. I used to get my radio stations to come up instantly, today it took me 4 tries, yesterday about 5, and the day before that about 8. But it does work eventually. It is the upgrade because it only started to happen after I upgraded. We'll have to wait for Apple to do their "fixes," I just wish we didn't have to be their guinea pigs.

Feb 29, 2012 6:30 AM in response to j13ag

j13ag wrote:


Since Apple broke this, I just use a browser and listen to the feed provided by the radio station through their web site.


Example:

http://www.cbc.ca/video/radio-popup.html#/networkKey=cbc_radio_one&programKey=to ronto


Many radio services make their feed available this way.



cheers

-j-

The problem is what I love about the iTunes radio is checking out random stations I know nothing about.

Feb 29, 2012 9:34 AM in response to Danger Cell

FRANCE.

Mac OS 10.5.8 (PPC).

iTunes 10.5.3.

Same problem: no access to the radio stations list.


What I have done: "cleaned" my System disk from any iTunes files, done a check up of file permissions, loaded iTunes 10.5.3, installed it and... same error.


I am so obstinate that I have installed a fresh 10.5.8 on a fresh HDD. Software updates OK. iTunes 10.5.3 by default from scratch: same problem with the radio only...


I have entered the iTunes shop with my account, returned to the radio list and... here I am again...


Clearly a big bug from Apple. Hope a patch will be found quickly. Missing my Heavy-Metal music daily dose!! 🙂

Feb 29, 2012 10:36 AM in response to Judge Fred MANSON

Ha ha! You should live where I live. My grandson is the lead guitarist for a heavy metal band in the U.S. They may be going to Europe this summer. Check them out: With Life in Mind. Anyway, it's not your settings or your computer, it seems to be a universal problem. I'm sure Apple is aware of it and will take care of it -- they always do, eventually. I'm running iTunes 9.1 and when I select Radio, the list comes up, but when I go to select one of the stations, it tells me it's "refreshing." And then an error message comes up, HOWEVER, if I keep hitting the radio station over and over and over again, it eventually comes up and stays up.

Mar 2, 2012 3:37 AM in response to paoloniccolò

It appears that Apple's server is just overloaded and rejects request. Right now it's working. There is no hotfix for our computers. Apple just needs to add servers to handle this extra.


For you who can connect at a certain time of day, but not others, be sure to drag the radio station that you like to the sidebar. It will then be there for you next time without having to refresh the list. You'll always have your radio then.

Mar 2, 2012 8:00 AM in response to susannafrompa

Dear Apple,


If you put yourself on the critical path to valuable/critical information (e.g., RADIO via internet), you NEED to make sure the service is RELIABLE--or people will seek other alternatives which are reliable. Once they find the alternative they are not likely to return.


My radio service--like others in this discussion--has been out for 7 days....

....with RADIO SILENCE from Apple!


Please help or at least state that you are aware and are working on a solution.


Thanks!

Mar 2, 2012 8:01 AM in response to Danger Cell

Dear Apple,


If you put yourself on the critical path to valuable/critical information (e.g., RADIO via internet), you NEED to make sure the service is RELIABLE--or people will seek other alternatives which are reliable. Once they find the alternative they are not likely to return.


My radio service--like others in this discussion--has been out for 7 days....

....with RADIO SILENCE from Apple!


Please help or at least state that you are aware and are working on a solution.


Thanks!

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Itunes radio error message.

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