Talking to Apple really feels like slamming your head against a brick wall sometimes.
We've all seen that support topic. It tells us to click the "none" button. The only problem, as stated in the text of my post and illustrated in the screeshot, is that the "none" option IS NOT THERE.
I appreciate you trying to help, and I'm glad you aren't just telling us we're all liars like the guy on the other thread, but please could you try to understand the problem we are having and try to address it? The problem is that the link stated only talks about creating a new ID. if we try to download a free app using an existing ID there is (for at least some of us) no "none" option.