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The sound on my Macbook Pro does not work.

The sound on my Macbook Pro does not work. When we press the volume buttons, the sound icon pops up, but the bar is full with a small "Does not work" circle below it, and nothing happens when I hit volume up or done. I went into system preferences, but there aren't any options there that I can see to change it.

iMac

Posted on Feb 25, 2012 3:04 PM

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Question marked as Best reply

Posted on Feb 25, 2012 3:06 PM

Check to see if headphones work.


Follow http://support.apple.com/kb/TS1574.

17 replies

Jan 29, 2014 7:27 AM in response to MikeTexas

When you face the side of the Macbook where the earphones plug in you can see a red light in the earphones port when it is activated. Just to the right of the earphones port is a small button with 8 dots to its right. Press the small button. You will see the 8 dots light up green then go out. The red earphones light will go out and your sound icon will be black again - once more, the sound will be coming from your computer.

The sound on my Macbook Pro does not work.

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