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Level 1

10 points

Reactivate Console's "Automatically Send Anonymous Diagnostic and Usage Data to Apple"

I accidentally unchecked "Automatically Send Anonymous Diagnostic and Usage Data to Apple" on Console Preferences and immediately after that, this option grayed out, don't understand why. For me it's ok to send that information, I understand it helps to improve Apple's software performance and future software updates.

Could you please help me to reactivate this automatically?

MacBook (13-inch Mid 2010), Mac OS X (10.6.8)

Posted on Mar 5, 2012 10:56 AM

20 replies

X423424X

Level 6

14,265 points

Mar 5, 2012 2:25 PM in response to Cauac

Remember according to that quote from Console's help and that apple doc I mentioned previously you are still given the chance to send the info back at the time of the crash alert. IMO that is better anyhow since it allows you to do it on a case-by-case basis and not unconditionally.

red_menace

Level 6

17,030 points

Mar 5, 2012 3:57 PM in response to Cauac

As mentioned by X423424X, that option gets greyed out when you choose "Don't Ask Me Again" from the diagnostic alert, since you will be prompted each time to (dis)agree. Once you choose the "Don't ask me Again" option, the checkbox is enabled because there won't be any dialogs put up that you can choose in.

Cauac Author

Level 1

10 points

Mar 5, 2012 7:25 PM in response to red_menace

Well, I'll wait till the next time one of these alerts happen to see if I'm allowed to choose "Don't ask me again" and enable the checkbox again. I'll tell you.

Thank you all

Cauac Author

Level 1

10 points

Mar 7, 2012 3:10 PM in response to red_menace

Thanks, red_menace, you were right; after an itunes forced exit, I was asked to create an inform, then to send it to apple and finally to "Automatically Send Anonymous Diagnostic and Usage Data to Apple". I accepted and cheked "Don't ask me again".

Now the Console Preferences check box is ennabled and checked again.

Thank you all for your help.

jmdugan

Level 1

0 points

Aug 29, 2012 2:58 PM in response to Cauac

I'm having the exact same problem, except little snitch is saying this Mac is trying to send "anonymized" data back to apple, even though the checkbox is not checked, and there apears to be no way in the console preferences to affect the checkbox.

I'd rather not send any more data to apple. - I'm running 10.6.8

Reactivate Console's "Automatically Send Anonymous Diagnostic and Usage Data to Apple"