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the payment card you entered is not valid in the United Kingdom

Why can't I change my itunes from US to UK? everytime I enter a valid UK card I get the above error message. It *****.

Posted on Mar 5, 2012 2:30 PM

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Posted on Jun 1, 2017 3:51 PM

Is this Apple's business to check does my credit card belong to this country or not? I may have credit cards in dfferent countries and I can use them wherever I want. I can buy salt from the market with this credit card in a completely different country but I cannot buy applications from App Store. This is ridiculous.


If it is a bug, just fix it. If it is a kind of a "security" policy, I have to say that: "it is ********!"

154 replies

Dec 20, 2012 3:51 AM in response to Maxim Malyshev

I have same problem with my card.

Yesterday I've run out of money, so I added costs to my card - and now it always says that payment method is not valid for Russia. Bank was not able to provide any information, they say that they don't even get an error from iTunes.

May 15, 2013 11:50 AM in response to tokyodrift

Same problem for me in Luxembourg for over 2 months now. No solution in sight, meaning no new money for Apple since then. I refuse to put in another credit card out of principle. Same issuer, same billing address, same everything except a new CC number, expiration, and verification code. Maddening. And you would think that the support, who actually responded and attempted to help, would actually contact the card issuer and try to get the problem fixed.

Jun 16, 2013 1:03 PM in response to peterfromluxembourg

I kept escalating to Apple and they finally got back to me saying the card looks Belgian to their systems. I now went back to Amex and asked them to get their ITunes account manager to talk to Apple and get it fixed. I don't care whose fault it is, only that the problem get fixed. What boggles my mind is that only the last 5 digits of the new card were different, so how that turns a Lux card into a Belgian card is beyond me.

Apr 2, 2014 10:35 AM in response to marta187

This is different from the other posts.

When you receive this message that says your address or Postal Code is not valid, it is normally one of two possibilities. 1. The Zip code doesn't match. 2. The actual address including formatting is not correct.


Many people will call the bank to confirm the address; but they do not realize they must enter their address into the billing section using the same punctuation and abbreviations. For example, if the bank has Street, but the customer types St. then it will not accept. There are many examples of this, like North, Avenue, Apartment. All these must match identical. So call the bank back and have them read it exactly as it appears.

the payment card you entered is not valid in the United Kingdom

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