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the payment card you entered is not valid in the United Kingdom

Why can't I change my itunes from US to UK? everytime I enter a valid UK card I get the above error message. It *****.

Posted on Mar 5, 2012 2:30 PM

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Question marked as Best reply

Posted on Jun 1, 2017 3:51 PM

Is this Apple's business to check does my credit card belong to this country or not? I may have credit cards in dfferent countries and I can use them wherever I want. I can buy salt from the market with this credit card in a completely different country but I cannot buy applications from App Store. This is ridiculous.


If it is a bug, just fix it. If it is a kind of a "security" policy, I have to say that: "it is ********!"

154 replies

Mar 6, 2012 6:48 PM in response to tokyodrift

I've been having the same trouble myself. My previous card (Visa Electron) expired in Feb, just received my new one (Visa Debit) and when I try to enter it on my billing info page; "this is not a valid payment card for United Kingdom"


=head meet desk=


It's been happening all day, I emailed support and they got back to me within minutes with an insulting auto message saying "have you checked to make sure your address is entered correctly?" Oh well, I owe £10 on my iTunes account and if I can't even get my card registered to pay it.. well... no loss to me.

Mar 6, 2012 7:10 PM in response to sabin1981

I hope you get it sorted mine was down for 2 days I was updating my card as it was out of date but as you can see there is 10000000 of posts all since March 5th - Its POINTLESS ringing Support or anything liek that as it is to do with iTunes so they will just tell you to use the express lane etc and I even have full Ipad2 support for 2 yrs ie I paid for it he said send a request I said its pointless its pans out all over the world I will keep and eye on the Forum I said as to when it is working I can confirm now mine is back so just keep an eye out on the forum it could be rolling back to each country slowly etc

Mar 6, 2012 7:13 PM in response to Irish-Psychic

Aye, the ExpressLane was just blegh - didn't help whatsoever.


[quote]

You've reached Matthew with the iTunes Store Support Team. I understand that your credit card was not accepted by the iTunes Store. I'm sure you are eager to have this resolved and I'll be happy to help you with this.

XXXX, there was a temporary issue on the iTunes Store that was stopping cards from being accepted. It also gave the error you reported. I'm sorry for the inconvenience, but It was looked into and fixed. Because of this I need to recommend trying the card again.

Now, if the issue continues, there are several possible reasons for this happening:

[/quote]


Then a load of old tosh about making sure the address is the same. Sigh. Well, I hope you're right.. hope this fixes itself.

the payment card you entered is not valid in the United Kingdom

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