You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No sound from MacBook Pro

Last week, I tried to play music through my MacBook Pro. No sound is coming from either my internal speakers OR my headphone jack. I feel like I read a million threads but none of them seem to apply to my issue. In my Settings>Sound it still displays my "Internal Speakers - Built-in" as the sound output. When I try to adjust the volume, the icon appears normally on the screen. There is no line through it, or simply doesnt work, as other users have posted. I have no red light shining from my headphone jack. Headphones also do not work. Everything (software Wise) seems to be set up exactly as it should be, but still no sound! Could this be a hardware issue? From the time my sound worked to when it stopped working my MBP was just sitting on my desk! Not sure what else to try. Any help would be greatly appreciated.

MacBook Pro, iOS 5.0.1

Posted on Mar 7, 2012 11:37 AM

Reply
90 replies

Nov 27, 2013 9:14 AM in response to cyephr

I was able to use my bluetooth headset but not the internal speakers. After reading thru the suggestions posted here, I remembered that I had connected external speakers to listen to music. I went back to the external speakers, plugged them in and somewhat gently wiggled the input and pulled it out quickly several times until it reset the internal speakers. Beats me as to why this was a fix but thought I would share my experience to re-enforce similar fixes posted.

Hope this helps!

Mar 3, 2014 6:54 AM in response to rdcollage18

Having the same problem, I tried to use the headphones and see what happens (updates didn't work for me).


After plugging them in and out a couple of times, sound came back!


I noticed a red light in the audio jack (I believe after the first time I took the headphones out), which switced off when speakers worked.

https://discussions.apple.com/thread/5123572

Mar 31, 2014 6:37 PM in response to rdcollage18

Having a similar problem. I have a MacBook Pro and the internal speakers work. However, if I plug in speakers or a headphone the sound stops. Unplug them and I get sound again. After reading a bunch of threads and trying the suggestions, which none worked, I saw a reply regarding that the problem might be Adobe Flash. Well, since I've had this laptop since September (bought it with Mavericks installed) and didn't have this issue until a couple of weeks ago (I always keep speakers plugged in and wake up my Mac and shut it down automatically each day), I thought that it must be something recent. Using Adobe Flash as a suspect, I looked in the Applications folder, but did not see it. Then I sorted the Application files on the date an found that Utilities was changed on March 14th. I opened it and found an Adobe Flash uninstall app. I uninstalled Adobe Flash and now the sound works again through the plugged in speakers.


So it seems more of an Adobe Flash problem, but shame on Apple for not posting something on this or working with Adobe to get it fixed. On that note, I've been using Apple computers since the 1980's and they were clearly better than the alternative during most of that time, but recently, Apple is making everything worse in my opinion. iTunes absolutely ***** now, the Mail program is subpar compared to Outlook, Finder is just passable, and Mavericks? What the **** is that? I havent' seen one new thing that is useful and taking away the arrows on the scrollbar? Apple could at least make it available via Preferences. The only genuine thing Apple has going for it is security. I think their programmers either need to work on entirely new things or get another job. The problem is they got things right years ago, such as with iTunes, and since they can't find enough work on something new they spend their time re-tweaking and making changes to exisiting apps just for something to do, and are making things worse. But the worse thing is the arrogance to force everyone to the latest 'de-improved' version. Take iTunes for instance. I tried to keep my iMac iTunes version when I migrated to the MacBook, but Apple rigged it so that only the latest iTunes version works with the app store. They better wake up or their recent fall from record heights is going to accelerate.

May 3, 2014 10:20 PM in response to rdcollage18

I had similar problems. I'm not sure if you've tried this, but I was getting a "forbidden" sign when I'd try to up my volume, and the internal speakers weren't even listed in the sound options. But, I plugged in headphones and got sound. When I unplugged them, plugged them back in, and reunplugged them a couple times, suddenly I had sound again. Hope this helps someone!

Jul 25, 2014 7:23 AM in response to rdcollage18

I visited this discussion a few weeks back and tried some of the solutions. They worked with varying effectiveness. The most effective was to quickly whip out the headphone jack and 'fool' the computer into recognising the built-in speakers. But it just got worse and worse. Until today I plugged in a USB VoIP device (USB headphones with a microphone for Skype etc.). As soon as I plugged that in the internal speakers were recognised once more and I can select them from the menu as an option - and they work! Consistently. This is a software issue, not a hardware issue. Apple need to get their act together! Give us an update that solves this issue. I have already been told that the macbook pro I use needs to go in for a repair to the socket. It's simply not true!

Oct 2, 2014 1:11 PM in response to cyephr

Just recently discovered this: If you select the Output tab directly next to Sound Effects, you will find this:

User uploaded file

Don't worry about anything except what you've selected. If you select Soundflower (2ch) and then select Internal Speakers, you will find that the sound works again.


P.S.: BoomDevice is something that I've downloaded separately and is not required or recommended for this to work.

P.P.S.: I discovered the Output tabs a long time ago, for anyone that thinks I'm an idiot.😝

Oct 18, 2014 1:28 AM in response to Steven_Mobs

Thanks Steven_Mobs,


That worked for me. After I upgraded to Yosemite, I had the same issue of no audio (audio indicator crossed out even after I increased volume on my keyboard). Yosemite seemed to have defaulted my Dell U2413 speakers instead of the built-in speakers. Changing default to built-in in the Output tab solved the problem.

No sound from MacBook Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.