You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes 10.6 crashing after upgrade

I just upgraded iTunes to 10.6, but it crashes everytime I open it.


I'm under Snow Leopard (10.6.8).


Thanks in advance for any suggestion or solution.

MacBook

Posted on Mar 7, 2012 2:13 PM

Reply
525 replies

Mar 16, 2012 8:27 PM in response to Deni Kasama

Just adding my frustration to the list.


Updated iTunes to 10.6 (40) on MAC OS X 10.6.8.

The first thing I notice is that my TV Shows listings had duplicates. Some episodes were listed up to four times. This was not an issue prior to the upgrade.


Now whenever I try to open TV SHOWS, iTunes crashes.


I've tried multiple fixes listed throughout the discussion and nothing has worked.

Mar 17, 2012 6:17 AM in response to michaelfromsag harbor

I am very curious about a potential link to the version of iPhoto that is being run and the crashing of iTunes. I received a warning screen abou updating iphoto when I first upgraded to iTunes 10.6. I assume this was related to my having upgraded to Lion 10.7.3 so I did update to iPhoto 11. I have not experienced any iTunes crashes.


Is there anyone who has iTunes 10.6 and iPhoto 11 and does experience crashes of iTunes?

Mar 17, 2012 6:50 AM in response to theguypostingacomment

Worked perfectly! Thank you for your clear instructions, much appreciated.


For those looking for iTunes version 10.5.3, Apple has it available for download. Go to this page:


http://support.apple.com/kb/DL1426?viewlocale=en_US&locale=en_US


At the bottom, look for:


Download iTunes 10.5.3 for OS X here: iTunes 10.5.3 for OS X

Download iTunes 10.5.3 for Windows 32 here: iTunes 10.5.3 for Windows


Hope this helps!

Mar 17, 2012 7:12 AM in response to mwheelerk

iPhoto! I really think this is the issue. Reading through this thread, another thread on this site and two threads on other sites the 'fixes' for iTunes 10.6 without having to revert to an older version involve iPhoto.


1. Update to iPhoto 11

2. Delete iPhoto entirely

3. Create a new 'fake' library and associate iPhoto with that library and open the 'real' library

Mar 17, 2012 10:00 AM in response to casmet

My iTunes library dates back to 2007 or so, and mine isn't crashing


(Mac Pro running 10.7.3, iTunes 10.6 I do have newest iPhoto though)


iTunes 10.6 solved some performance issues I was having with iTunes 10.5.3 and the wifi backup/sync with my iPhone & iPad. With iTunes 10.5.x it would get random spinning wheels and frequent errors about not being able to find the iPhone or iPad, with iTunes 10.6 the spinning wheels are gone, and I only very rarely get messages about not being able to find a device.

Mar 17, 2012 10:02 AM in response to Deni Kasama

I have been having the same problem as everyone else here. Here's what I did to make it work.


Hold down the option key before clicking the iTunes icon. A window comes up with two selections; "choose library" or "create library". I chose create library. it took awhile to create a new library from my exsisting music and movie library but when it was done iTunes did not crash anymore. I did however lose all my playlists. Apple needs to take responsiblility for this and correct the problem before more people try this out without knowing the problems that we are all having. My OS is 10.6.8 and the itunes i was trying to upgrade is 10.6


Hope this helps

Mar 17, 2012 6:30 PM in response to Deni Kasama

OK - here's the fix, well, work-around, that is floating around in another thread. If you have iPhoto '09, a.k.a. Version 8, and your iTunes 10.6 crashes at startup then this will help.


Original details mentioned here This helped meRe: iTunes shutting down when selecting device after 10.6 upgrade in a post by Jame McDermott1. He claims he found this on another site but didn't say what site.


Basically:

- Quit iTunes

- Launch iPhoto while holding the option key, wait for it to ask you to choose a library

- Select the 'New Library' option. You should also make a note about the name of your current iPhoto library shown in this dialog box so you can return to it later.

- Quit iPhoto after it creates the empty library.

- Start iTunes 10.6, relax, it won't die!

- In iTunes, Advanced menu, pick 'Choose Photos to Share...'

- Clear the checkmark for 'Share Photos From'

- Hit apply and close that window


Now you have a couple choices. After clearing the photo option in iTunes, you can return iPhoto to your real library and iTunes continues to work, just without photos. I'm going this route for now, and I'll probably upgrade to a new iPhoto as a permanant fix for this issue.


In the other thread, someone mentioned you can import your old/real iPhoto library into the new empty iPhoto library and that seems to address the issue as well.


Enjoy your iTunes 10.6 everyone !!

iTunes 10.6 crashing after upgrade

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.