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Updated to 5.0 and now TV shows are out of order

I just updated to software version 5.0 and now the TV shows in the Computers section are listed non-alphabetically and not even numerically by season. Has anyone else noticed this?

Apple TV (2nd generation)

Posted on Mar 7, 2012 2:22 PM

Reply
97 replies

Mar 13, 2012 11:35 AM in response to KeithJenner

Guys, seriously, is there any reason at all to be talking about the xml file, or in what order each AND EVERYONE is looking at their tons of TV shows????


Please fogrive my tone, but I got tens of e-mails since I substribed to this post, and Jesus, there are 6 pages for this thread and out of all this there are only 2 or 3 useful replies!!!


The only really useful info I got is that it is iTunes' fault, or the new update's to be precise. Now other than wait for the next update, is there any useful suggestion other than poking on the xml file, or spend hours doing something that may or may not work?


Cheers...

Mar 13, 2012 11:53 AM in response to KeithJenner

I am very capable of reading my screen, thanks for the suggestion, but then again I won' t be notified for a proper solution that concerns me, and thousands of others who read this post, if any actually comes up.


You are missing the point. All I am saying is, concidering you are right in any of your methods, are you actually suggesting that all (I'm guessing all) the AppleTV owners start correcting their xml files, in order to fix this?? Or delete and re-enter all the files from scratch?


Are all those concidered solutions, or is it just me?

Mar 13, 2012 12:06 PM in response to The Figurehead

No, I am not suggesting that all Apple TV users do anything at all. However, some people may benefit from a temporary solution. The fact that I and my family have been using out ATV's with our TV shows is an indication that it may be a benefit.


My solution does however rely on the shows being sorted in order that they were added, so if that isn't actually the case then it is useful information.


I apologise if you took offence at me pointing out about the unsubscribe option. As you mentioned that the quantity of mails was a problem to you, I thought that maybe you weren't aware of it, as I would have just clicked that rather than writing a message.


Anyway, you and a few other people have adequately proved that spending time on these forums trying to help people is really not worth the effort. As my attempts to help seem to upset some of you so much so much I think will just quietly withdraw for now. I'll just go and watch my ATV with the TV shows in the correct order and if I have any more suggestions then I won't trouble you with them.

Mar 13, 2012 12:45 PM in response to Jason Mcclary

Jason Mcclary wrote:


Or, why not start a new thread on troubleshooting this?


If you come up with a solution please post back here. I wish I could just get a single, daily email notification on this but I don't see that option. It is all or nothing.

Jason - not a bad idea...Actually, still not sure WHY ATV2 would start doing this on iTunes 10.6 unless the upgrade changes the XML file.


FigureHead: I apologize to the forum for posting so many times. There were several early posts that were trying to nail down the problem. One had spent time with AppleCare, and posted his findings. I was just hoping to do the same and thought I was really close


Does Apple read these? Don't know. However, if my contribution helps their guys in any way, then I'm happy to do so.


I do NOT suggest we start editing our XML files. If you want a quick fix, KJ offered one that he spent his time testing. I suggest that Apple fix the problem.


Have a great day (or evening)!

Mar 13, 2012 12:57 PM in response to KeithJenner

KeithJenner wrote:


You say that you don't think that they are displayed in order of date added, but they are in order that they feature in the xml file. Is that correct?


I've just had a look through my xml file, and the order they display there seems to be the order that they were added, so I don't see how it can be one but not the other.


Does the order in the xml file not go along with date added, or am I missing something?

What I found implies to me that it's not just when they were added, but the FIRST time a series/season appears.


A search of MY XML file for "<key>TV Show</key>" shows Jericho, Pilot as my first TV episode. It's first in my list.


NEXT tv show EPISODE - not the entire season - is a single episode I recorded on TV, Handbraked and imported to iTunes. But because of this, ALL OTHER EPISODES for that season are in there, although I didn't handbrake and add them until much, much later.


Next came Caprica, etc. All these follow the pattern, I think.


And... now I'm done...

Mar 13, 2012 1:09 PM in response to Jason Mcclary

Jason Mcclary wrote:


Yea. I was just trying to come up with a nice compromise is all.

Yes, I see that. Thanks.


It probably comes over like I'm over-reacting, which I may be, but these boards have really become quite unpleasant in places in the last couple of days. In the last couple of days I have had three separate instances where people's replies have been quite unpleasant.


Maybe it's something about the way I've posted stuff in the last few days, or maybe this particular issue if particularly getting to people, but to be honest I've got better things to do with my time than try to help people some of the people we've had on here lately.


Hope evertyone gets it sorted soon anyway. Cheers.

Mar 13, 2012 3:09 PM in response to ShouldaboughtaZen

Keith you're still missing the point...


My comments are not addressed to you or anyone else in personal level, and as I wrote before, please forgive my tone. So there is no need for apologies from anyone and I am not accusing anyone of anything, nor am I angry at anyone, I have a smile on my face as I type these very words.


I am using Apple products for more than 15 years, and this forum has been a savior on countless occasions, YES THANKS TO PEOPLE LIKE YOU, who offered their trial and error opinions, to help. All I am trying to say is that our friend "Easybourne" posted a thread for a problem and 6 pages followed. Have we helped him after all those comments? Back in the "old days" after 3 replies you either had a solution or not, and that was it.


All I want to say is type something useful. That's it. If you want to stop on my behalf, then accept my apologies instead and I quote again that I had no intention to offend you. And in order to put my words into action, this is the last comment I post, unless I find out something helpful.


Cheers and goodnight!

Mar 13, 2012 3:14 PM in response to The Figurehead

The Figurehead, you probably got the brunt of it, for which I apologise. I probably took the tone of your post when you said about being able to read the screen wrongly.


Unlike others, you didn't call me a Moron, or all of us that try to help pathetic, which has happened in the last couple of days.


I apologise if I over-reacted on this thread, which I suspect that I did, but the fact is that there have been quite a few people on here lately that have overall made me decide that it just isn't worth the effort.

Mar 13, 2012 4:41 PM in response to Easybourne

Looks like the Apple Engineers have this for action:


Hello Jesse,


This is a follow up to Bug ID# 11009253. After further investigation it has been determined that this is a known issue, which is currently being investigated by engineering. This issue has been filed in our bug database under the original Bug ID# 11005924. The original bug number being used to track this duplicate issue can be found in the Related Problem section of your bug report's Problem Detail view. Thank you for submitting this bug report. We truly appreciate your assistance in helping us discover and isolate bugs.


Apple Developer Support Worldwide Developer Relations


Updated to 5.0 and now TV shows are out of order

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