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Updated to 5.0 and now TV shows are out of order

I just updated to software version 5.0 and now the TV shows in the Computers section are listed non-alphabetically and not even numerically by season. Has anyone else noticed this?

Apple TV (2nd generation)

Posted on Mar 7, 2012 2:22 PM

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97 replies

Mar 20, 2012 3:42 PM in response to Easybourne

I've also been troubleshooting this with Apple Care 2nd level support.


I have a second Mac and created a new login, and set-up iTunes from scratch.


I re-downloaded 35 episodes across 8 different series to the new machine, originally purchased from iTunes from March 2011 through February 2012.


My Apple TV2 is displaying the TV shows in Purchased Date (earliest date first) instead of Alphabetical.

User uploaded file

User uploaded file


Hoping this adds more weight to the priority of the bug fix, as like others I have spent hours messing with tags and adding removing files etc to no avail.


Whereas my iPad and Apple TV 1st Generation (we have 3) all continue to work fine, so Apple TV2 has gone back in it's box again ...

Mar 25, 2012 2:32 AM in response to Easybourne

The listing BUG definitely lies with iTunes 10.6, re-install 10.5.3 and you'll get your list back in order again, even if your Apple TV2 has been updated to 5.0 - Don't spend hours re-importing your Media, it won't help... (See Update below)


From both a cosmetic and ease of use view (ATV5 is horrible) if you can, stay at 4.4.4 as long as you can.


If your one of those many people that are experiencing constant drop outs now while playing from your own Library, just quitting iTunes and restarting it seems to clear the problem for a while at least.

(I use Remote HD (great software) to view the comp screen from my chair to do this as comp is upstairs))


I have also tried the 'set AppleTV2 clock to manual' idea and that has also helped reduce the number of iTunes Library disconnections temporarily.


NB: If you have two Libraries available in the 'Computer' listing if you lose one the other will stay, so that points to a Bonjour error between iTunes and AppleTV2, I've tried setting IP to manual as well and that doesn't seem to solve the problem and downgrading the firmware of Time Capsule/Airport Utility form 7.6.1 back to 7.5.2 loses some functionality.


I don't recall a single problem using the iTunes 10.5.3, AppleTV2 4.4.4 and Airport Utility 7.5.2 Combination on OS 10.6.8.


...Will teach me to upgrade within 6 months of a release!


Update: Although re-installing iTunes 10.5.3 fixed the 'Listings out of order' problem, the disconnections kept happening even after setting the clock to manual etc.


After noticing that when creating a 'New User' on a seperate comp allowed me to play anything, even 1080p, without any droputs, I eventually deleated all the Library files that I had restored using Time Machine and re-built the Library, now I have TV Shows and Movies in order and No drop outs.


Using the iTunes 10.5.3, AppleTV2 5.0 and Airport Utility 7.5.2 Combination on OS 10.6.8.

Mar 28, 2012 9:50 PM in response to mmarionsd1

10.6.1 also corrected the TV Show ordering for me. Unfortunatly the issue I have with seperate artwork per episode (It currently selects 1 episode and makes that the artwork for all episodes that season) has still yet to be resolved. Not a huge issue, unless you're a classic Doctor Who fan with 30 odd seasons and each episode has its own unique artwork.


An interesting side note, I purchased a Mac Mini a few days ago which came with iTunes 10.4.1 - This version does not have the above mentioned artwork issue.


Maybe I'll just stay on 10.4.1 for awhile...

Updated to 5.0 and now TV shows are out of order

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