Apple Mail not working for iCloud?

Port 587 should be set automatically. This is the outgoing server, so it doesn't affect incoming mail anyway. YOu can check it in the screen shown on picture 5 by clicking on 'Outgoing Mail Server (SMTP) and choosing 'Edit SMTP server list), selecting the iCloud server in the list and then 'Advanced':

In the link you posted, Apple say 'Mail continues to work on devices that don’t meet iCloud requirements.'.

They also say: 'If you want to check your iCloud Mail, you can do so by visiting icloud.com from a Mac or PC (as long as it meets the browser requirements for icloud.com). Alternatively, you can configure a mail application that supports IMAP via SSL for use with iCloud Mail. More information is available here.' - which links to the server settings we've been discussing.

Many people with pre-Lion systems who have migrated have found Mail continuing to work with the MobileMe settings, and the one day stopping suddenly (of course it could hardly stop gradually), so you can expect your daughter's email to follow suit.

Ifor Phillips wrote:

Where does port 587 come in? It's not mentioned in your instructions that I can see.

You can continue as you are if you wish but you are using incorrect settings, they will fail soon. You can wait until then to fix it or do it now, your choice.

Aside from all this Apple's website says Mail will continue to work on unsupported devices. http://support.apple.com/kb/HT4929

Yes it does, but it does not say that you may continue using Mobile Me settings after you migrate from Mobile Me to iCloud, which is what you are trying to do.

Do exactly this (no variations please)

Thanks to both of you, Roger and CSound. I have followed both your instructions exactly, but nowhere do I get a option to select to select port 587. Roger, I think your's must be Snow Leopard screen shot rather than Leopard.

Yes, I did on SL - I don't have a Leopard machine. From what I could see from Pogue's book Leopard is basically similar without the 'wizard'. As long as you have SSL enabled it should pick the correct port.

Roger, please ignore previous. I didn't look where you directed me, but I now have and all is set OK. I think it must be a server glitch.

Ifor Phillips wrote:

Thanks to both of you, Roger and CSound. I have followed both your instructions exactly, but nowhere do I get a option to select to select port 587. Roger, I think your's must be Snow Leopard screen shot rather than Leopard.

There should be an option to use 'Default' ports and 587 is one of the defaults so take that choice.

I've now tried setting up both manually and automatically in Outlook on my iMac running Lion. Still no joy.

"... could not be sent. Your username/password or security settings may be incorrect. Would you like to try re-entering your password?"

This is the error message I get in Outlook with all instructions correctly followed.

Roger and Csound1 (and anyone else who cares), I've got it working eventually, though I'm not sure yet whether we've carried over the historic MobileMe emails. It seems that the problem relates to Apple's not very clever matching of Apple ID to primary email address. By going to the Manage Apple ID Support site I found that it recognised two Apple IDs for me xxxxx@mac.com and xxxxx@me.com whereas for my mother it didn't recognise yyyyyy@me.com as an Apple ID, but it did recognise yyyyyy@mac.com as an Apple ID. It has her primary email address as yyyyyy@me.com!! I selected the option to use .mac as primary for both and a short while later it all started to work.

Thanks. Your instructions worked right out of the box.

can somebody help me please?

im not very good with computers and technical stuff but im trying to access my files via icloud on my ipad and keep getting message :

Unexpected Error

5 Jul 2012 13:21:27

An unexpected error occurred (-

100).

and then everytime i select the time just changes, any ideas anyone? please!!!! :-)