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iTunes freezes up when syncing/applying music, podcasts, etc

When I try to sync/apply new music and/or podcasts to my iPod Nano, 6th, iTunes freezes up and I have to Force Quit it.

iPod nano, 6th Gen

Posted on Mar 13, 2012 10:00 PM

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79 replies

Mar 18, 2012 9:09 AM in response to fromnapa

I'm having the same issue with my 6th Gen iPod Nano. I have iTunes 10.6 and the problem has still not been resolved. I'm on Windows 7.


I bought the iPod for my wife, and it was working fine until recently. She purchased a new album through iTunes, and then when I went to sync it to the iPod via USB, iTunes froze. I tried a Restore, which wiped the iPod completely, and now is syncing the entire iTunes library. If I attempt to select artists/albums to sync instead, it freezes iTunes 100% of the time, and I have to kill it via Task Manager.


This is incredibly frustrating. I hope Apple figures this issue out soon.

Mar 18, 2012 6:10 PM in response to fromnapa

I have been on the phone with Apple support for over an hour. They are aware of the problem and an iTunes update will be coming soon. In the meantime you will have to manage your Nano manually. These are the steps they gave me.....Restore your Nano. Once the screen comes up with your device name UNCHECK both boxes related to automatic sync - click next. When you get to the screen that has the picture of your device then you will have to manually drag playlists, songs, pictures, etc. to your device. Mine is sync'ing successfulling as I'm typing this. Hope this helps everyone "get by" until the iTunes update comes out with the fix.

iTunes freezes up when syncing/applying music, podcasts, etc

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