New iPad overheating?

People: make sure you include info about which iPad you have. LTE? Wifi only? Details matter. And, really now, "frying eggs?"

The best measure to determine whether the iPad is hot or not doesn't require rocket science. Not much of personal sense of feel. Instead, it's how the battery reacts to the device's heat.

• According to Apple, the iPads' battery temperature treshold is 32° to 95° F. That’s 0° to 35° C.
• In the case of iDevices, environmental temperature=operating temperature because of a known fact that in Apple designs, they've stripped out the plastic made protective shield of the battery, thus decreasing the battery's heat resistance.

(In my course of landing with the current 3rd iPad, I was told by an AppleCare consultant that iPads that operate over 34.6°, they qualify for exchanges. no second word)

• Make sure a full discharge is conducted
• Fully charge the iPad without using it
• Remove all iPad cases
• Use the iPad at normal conditions, probably keep brightness at 75% at most. Now run applications like games that are not retina supported. Then, include games like Real Racing2 HD (a Retina game) in your test.
• Measure both results using...
• An infrared thermometer/ thermal scanner to pick the heat numbers from the back of the iPad, especially the lower left corner beside the home button.
• If heat is proven to be above, especially way above 35celcius. The message is glaring at you; the iPad is producing more heat than what it can take, its a manufacturing defect.
• Go get an exchange if the heat is indeed over 35 celicius or 95f

Encrypted11 wrote:

According to Apple, the iPads' battery temperature treshold is 32° to 95° F. That’s 0° to 35° C.

False.

That's the environmental temperature, not the the hardware temperature. I'm puzzled at how often this falsehood is repeated.

In the case of iDevices, environmental temperature=operating temperature because of a known fact that in Apple designs, they've stripped out the plastic made protective shield of the battery, thus decreasing the battery's heat resistance.

More speculative nonsense.

The integrated design does eliminate some internal battery packaging, but heat propgates to the battery in any design.

I was told by an AppleCare consultant that iPads that operate over 34.6°, they qualify for exchanges. no second word)

An unsupported and nonsensical anecdote.

34.6ºC/94.3ºF is well within normal operating limits. At the risk of stating the obvious, this is cooler than body tempertaure.

• Make sure a full discharge is conducted
• Fully charge the iPad without using it
• Remove all iPad cases
• Use the iPad at normal conditions, probably keep brightness at 75% at most. Now run applications like games that are not retina supported. Then, include games like Real Racing2 HD (a Retina game) in your test.
• Measure both results using...
• An infrared thermometer/ thermal scanner to pick the heat numbers from the back of the iPad, especially the lower left corner beside the home button.
• If heat is proven to be above, especially way above 35celcius. The message is glaring at you; the iPad is producing more heat than what it can take, its a manufacturing defect.
• Go get an exchange if the heat is indeed over 35 celicius or 95f

Nicely formatted, but nonsense.

Something to add:

In my Diags and Useage log is a file called 'log-aggregated......plist" this was created on march 19th and is the only one I have.

I would love to know a) what triggered its creation and b) how to trigger it again.

On examination it seems our Ipads have Temperature Sensors ! Which can prove the running temperature!

This screen cap shows what they were 2 days ago; my iPad has been running hotter than that in last 2 days (IMO) - but I would like to be able to trigger the diagnostic log to capture the proof.

Hopefully this image is readable; however it shows on Sensor 1 a temp of 46C which is about 115F - something that is at least 5 degrees C warmer than your internal body temp is going to be uncomfortable to hold for extended periods of time!

I am finding that it runs warmest when on charge and screen on; even without much load on the CPu or GPU.

So would love for some apple leet to share how we can trigger diag file to be created.

faatty wrote:

Just got my new iPad. I'm loving the screen and speed but there's something weird about it. It gets rather warm/hot after 30minutes of usage. It has never happened on my iPad 2.

Do you think it's harmless or .... ?

Yes you can. See link below:

http://news.cnet.com/8301-13579_3-57401047-37/confirmed-new-ipads-heat-a-non-iss ue/

Here is but one mere example. The reading in this picture is 109.4 degrees, and as I have stated previously I confirm the readings with other thermometers. Not playing a game, just watching a tv stream. I have talked to three senior advisors at Apple Care and three people at the genius bar. Everyone of them have told me that my readings of around 110 degrees are normal and fine, and there is nothing wrong at all with the three ipads I have tested.

My son, here on the left is a young Apple Genius. He expressed that the New iPad was too hot for him and I repect that. I don't mind the extra warmth because to me it's not a big deal but this little guy said it "burned" his stomach. I think he's exaggerating but then again he's a young boy with much more sensitive skin than I. Still I know it did not literally "burn" him but I've gotta let him express himself. How can I argue with him, he preffers the 1st gen iPad, cool. No pun intended. I preffer my New iPad.

Apple has proven through the years of software developement that they've got what it takes to complment their great products with great software. The New iPad can now take advantage of the new iOS. Go get it.

People, the new iPad is great in my opinion. My son thinks it's too hot for him but he's 7 yet still reserves every right to his own opinion in the matter. I for one am very proud of Steve Jobs, Apple and all of their accomplishments. Although not perfect they've made enormous strides in many many areas of technology and market share compared to where they were 15 years ago. I had just begun to use Apple products in 1992 so when just a few short years later it seemed that Apple was going under I was very worried because the only other solution out there was the PC and so thank God Apple stayed afloat and has made it this far. I've noticed that some people with concerns over the overheating iPad have realized that there really is nothing to be concerned about once they check it out for themselves. Others feel that it might be a bit warm for their taste. Listening to consumer feedback is an important part of Apple development so there's no doubt that they're going to improve, as always, in any area that seems to be an issue amongst consumers if it becomes a majority issue. Their goal is to sell to as many as possible and for those sales to turn into satisfied repeat customers. As it stands I love my New iPad as the majority of those that own one do.

The heat issue is really no issue any longer in my opinion so go get your iPad if you've been procrastinating. Get a nice cover for it and you'll probably not even notice the extra warmth if you push it that hard. I use a combination of Kensington back cover and the Apple black leather smart cover as seen in the pics below. Charge it with a Griffin Power Duo (available at the Apple store locally and online) that pushes 2.1 amps and your charging worries are also solved quick and easy. Tumi sells a really (I mean REALLY) nice leather shoulder bag that fits the new iPad like they were made for each other with compartments for the basic travel accessories that you would want to carry around. You'll find that it costs between $240 and $320 but believe me it's worth every penny and it looks great. (it's a nice black leather that you can even wear with a suit).

The AppleTV is phenomenal for airplay on your flat panel television (mine is 51" soon to get a 64" can't wait) and your shared iTunes music and movie, yes, movie library is available on your television via your AppleTV connected to HDMI. Also if you're into Bluetooth and when connected to your iPad you're missing phone calls like I was, the Sony Ericsson MW600 solves this too. It's a stereo Bluetooth that connects to two devices at once so you can listen to your Pandora, movie or video game with it on your iPad and if a phone call comes in on your iPhone or other Bluetooth phone it'll automatically patch that call in so you can answer it (or ignore it because the Bluetooth display shows you the caller ID) and when you're done it switches back to the iPad. It comes with a set of in ear headphones but you can use any headphone that sport a standard jack like Beats by Dre. Available in Black and in white so you can match it to your favorite color iOS Devices. Awesome. I would have not invested so much into my New iPad if it wasn't so great. I hope I've been helpful.

It's been a pleasure.

No one can answer your question.

No one!

HorseLov

Hey! I was so elated by the news of the 'New iPad'. I will be a first time iPad owner, yet I know how to use one as if I've owned one for a long time! I have been waiting to buy one since July of last year. But I decided to wait for the newest version to come out. I have a question though... Should I buy the new iPad and do the battery draining trick? Or wait a few months (maybe Apple will fix it?) then purchase one? I'm not sure! I have been saving for a while, I want to buy it at the right time! Any helpful answers would be greatly appreciated!! 🙂

Thanks!

~HorseLov

Here is what Apple has to say about the effects of heat on their New iPad battery: "Heat will degrade your battery's performance the most" http://www.apple.com/batteries/ipad.html

I cannot imagine this heat situation will bode well for the long-term durability of the battery, but this is why I am glad I exchanged my New iPad for a new iPad 2. Actually, I did not have a choice because Best Buy told me they cannot even order The New iPad's anymore because of the heat issue.

<Edited by Host>

Let me quote & interpret what BerthaVanation said.

Re: Is the Heating of New IPad a defect or not?

Apr 17, 2012 1:34 AM (in response to BerthaVanation)

I believe this issue is bigger than any of us realizes. (Ok.)

When I went to Best Buy this morning to exchange my 64GB Verizon New iPad, I was first told that they do not have any more units to replace it (except open box units), and they also had no iPad 2's to exchange for either. (Bertha initiated an exchange. Best Buy: "Sorry, we've ran out of new iPad stocks, the new ipads we're holding on to we're 'open box' aka rejected units".)

***(Bertha ommitted one point in his 'negotiation', possibly - Bertha: "Hey, since the stocks you're holding are 'stale', just make an order and give me a new one".) This is subject to confirmation.

She then called a Manager over, and he said they cannot order any more New iPad's (except a couple of the wi-fi only units) at this time because of the number that have been returned so far because of the heat issue. (Sales lady called her manager over [...self explainatory from this point he/she made])

Not only can you no longer order them through their website, but they can not even order them using their system or even from different stores. (Bertha's attempt to get his feet out of the 'b.s.' OR, the manager's point to him/her.)

Besides Apple, Best Buy has to be one of the largest retailers of the iPads, and the fact that they are currently on lockdown, seems to indicate something is going on that Apple is not telling us about. (Hypothesis)

I think the next several weeks will be interesting ones for iPad users and potential iPad owners." (Hypothesis)

Sam Katz1 wrote:

[...]

The ipad 2 is an excellent product congratulations. But what you said about Best Buy and the new ipads is not true. They have not issued a recall.

It does get heated when using processor-intensive applications just under the processor, or when plugged in.

[...]

You can read more about the author on Wikipedia, or elsewhere. But there is no question he is credible on this issue. And he does define exactly when to return your ipad for replacement.

Didn't look him up, I watched 70% of the video including the commercials. He's factual, no doubt. However he's not blanketing the issue by saying iPads out there will provide the same experience he's having; NO HEAT.

No doubt, I'd salute him for that.

Anyway, back to the point.

Sam Katz1 wrote:

The ipad 2 is an excellent product congratulations. But what you said about Best Buy and the new ipads is not true. They have not issued a recall.

Where in Bertha's post talk about a large scale recall? Those are just purely just rejected iPads from dissatisfied customers. Did you read him/her wrongly?

Also, take a look at this:

Heavenfire316 wrote:

[...]

and so, now I am stuck because they slipped me an AT&T model in my Verizon's place and Now BEST BUY refuses to exchange this Nonworking CELLULAR BRICK for the the carrier I originally purchased.

[...]

Source: https://discussions.apple.com/thread/3816436?answerId=18219409022#18219409022

That's a week later. Discounting your interpretation of Bertha. This quote is an extract from another thread on issues with the New iPad.

Kim Hill1 wrote:

Encrypted11 wrote:

Where in Bertha's post talk about a large scale recall? Those are just purely just rejected iPads from dissatisfied customers. Did you read him/her wrongly?

Actually, BerthaVanation said Best Buy had so many heat-related iPad returns that they were "on lockdown," and couldn't even order any more iPads.

It's pure nonsense, and almost certainly trolling.

Lets not put too much blame. We know this discussion has been going in circles but that's inevitable. Bottom line is that somestimes the issue is *really* a pimple. But it does happen from time to time that we talk about it using strong words. I'd rather not personally...

Heavenfire316 wrote:

[...]

and so, now I am stuck because they slipped me an AT&T model in my Verizon's place and Now BEST BUY refuses to exchange this Nonworking CELLULAR BRICK for the the carrier I originally purchased.

[...]

Source: https://discussions.apple.com/thread/3816436?answerId=18219409022#18219409022

That's a week later after Bertha's lockdown comment, this post was made yesterday or the day before. It could be a 'litmus test' of a chain of events going on, also on Best Buy.

Also if you do experience the 'electrostatic' feel, 'strange feeling', 'vibration feeling' while using the iPad plugged to a wall socket, refer to this thread.

Your mains electricity rating may be 220V @ 50Hz, similar to those in countries like UK and Singapore where there are cases on electrostatic feel reported.

I need advice on 'electrostatic feel'