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New iPad overheating?

Just got my new iPad. I'm loving the screen and speed but there's something weird about it. It gets rather warm/hot after 30minutes of usage. It has never happened on my iPad 2.


Do you think it's harmless or .... ?

iPad (3rd generation) Wi-Fi, iOS 5.1

Posted on Mar 16, 2012 9:33 AM

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Question marked as Top-ranking reply

Posted on Mar 16, 2012 4:50 PM

People: make sure you include info about which iPad you have. LTE? Wifi only? Details matter. And, really now, "frying eggs?"

1,343 replies

Mar 21, 2012 8:07 PM in response to faatty

I have the new ipad 32gb wifi. It does get really hot. Just siting on my desk browsing internet it gets very hot to touch and when I was playing a game it felt hot and I touched it with the back of my hand and it felt like I got burned. Needs to be fixed. Contacting apple care tomorrow. Ipad 2 doesnt have these problems.b

Mar 21, 2012 8:08 PM in response to 11797

I just want to chime in real quick on the heat problems.

I'm hearing a lot of folks say to turn off location services except for apps you need, close apps that aren't needed, run brightness no more than 50-60%. Umnm, ladies and gentlemen, you are all missing a very important point. The new iPad should be able to handle any brightness setting, as many apps running as threads will allow, and any HD game purchased from iTunes, without producing unbearable heat. If it does, then I see 3 options. 1. Take it back to the place of purchase for a replacement or, 2. Wait for a product recall from Apple or, 3. Use it. It's under warranty for a year. If it breaks Apple will fix or replace it.

Mar 21, 2012 8:10 PM in response to faatty

Location Services is definitely not the proble as I have heat issues and have had LS off since I turned on the iPad.


Most people talking on an Apple forum have most likely had previous apple devices.. Multitasking is basic knowledge and a promoted feature of the iPad (as well as it having 1gb RAM)


So to be able to use the device we can't use one of the most necessary features?


Right


I have reset my iPad twice now and drained the battery 3 times and the heat problem has almost gone whilst using safari. Will try games in a bit

Mar 21, 2012 8:29 PM in response to faatty

I just finished reading call 446 prior posts to this thread. My conclusion is most all new iPads work fine. There are a small fraction of the new models that seem to have a heat problem. Mine is not one of them.


While reading this forum for the past 2 to 3 hours I've had my screen on full brightness and DO notice a change in the temperature of the lower left corner of my iPad, but it's not uncomfortable by any means. I have it set to full brightness for this test, but I normally I keep it at 50% with the auto dimming feature on and I am not a gamer.


So, my expectation is this iPad will work fine for my planned use.


My conclusion is, if your iPad is running hot return it or exchange it and move on with your life. I find the iPad so terrific that if I were having the serious heat problems that some have expressed here, I would exchange mine for another one. It's too cool of a device to throw your hands up in the air and give up on because of a possible malfunction in manufacturing.


I also believe if this becomes a significant issue Apple will do everything to rectify it.



White 16gb+verizon 4g LTE (which I must say is lightning fast!)

Mar 21, 2012 8:35 PM in response to 11797

My new iPad ran too hot. The proof? Mine was exchanged and the second one, setup exactly the same way, doesn't run hot. Following advice on this forum, I drained the battery completely before recharging. The 2nd iPad ran warm during this time but not nearly as hot as the original. After recharging to 100% and using it extensively my battery life is amazing and the device runs cool, warming only slightly with a 3D game at 100% brightness. Location services are on all the time for about 8 of my apps.


If your new iPad is uncomfortable to hold, exchange it. I had excellent, friendly customer support from Apple after sending a simple and polite email to Tim Cook. Of course I didn't expect a response but I got a call the next day from Apple Executive Relations. They wanted to send my hot iPad to their engineers so they arranged for me to exchange the original at my local Apple store. Seamless, painless, and my new new iPad is flawless. The "magical" is back for me.

Mar 21, 2012 9:40 PM in response to jboy50466

32gb black wifi only, location services off, notifications off, all apps shut down, did the reboot, did not import anything when setting up, have fully discharged the battery and charged back up several times, and streaming live HD TV only and the hot corner gets above 103 degrees measured by having it sit on a digital thermometer. I don’t know if that result is accurate but it is quite warm, like holding a cup of coffee. You would like it in the winter, but that heat over an hour while playing a game is not what you would want, but could put up with if you are not worried about it. I have zero charging or battery life issues. I will take it into an Apple store and compare it because I am surprised that some say there are no heat issues at all. What does that mean, consumer reports just happened to get a bad one?

Mar 21, 2012 10:00 PM in response to faatty

I posted earlier and did not get any responses. I wasn't worrying, because my ipad only gets warm, but not hot. I have started to worry after reading the posts that say they do not get any heat. Do I need to return mine because it gets warm? I thought that it was okay if you had some warmth in using it. But it sounds as though I should not be feeling any heat at all. I doesn't seem to get hot just warm. The warmth seems to only be coming from the left where the battery is. My Macbook Pro gets hot, while the ipad is warm. Please someone respond. Everyone I talk to says I should be worried about any heat. I had thought that the warmth was normal, but not excessive heat. Thanks for any help you can give.

Mar 21, 2012 10:13 PM in response to faatty

I'd posted earlier with no overheating problems but I'd not been pushing the device. I finally loaded the Netflix app (retina enhanced, whatever that means) and watched a High Definition 90 minute movie at 60% brightness. The left-hand corner warmed slightly, and I mean slightly. Very slightly. The picture was impressive.


This is a batch issue. All of this charging and draining the battery and ... exchange it if the corner is hot; mine barely warms. Web browsing tonight for 2 straight hours didn't raise the warmth on the back of ipad enough to notice. It was cool to the touch.

Mar 21, 2012 11:08 PM in response to Vaughner

I agree with you 100%. I've been using my 3rd generation iPad 64Gb 4G for about an hour now at full brightness and it has gotten a little bit warm and I mean a very little bit. However I must say that it is expected to with more power. First I'd like to note that I used up whatever power it came with out of the box. Drained it completely untill it shut itself off. I then charged it to 100% and that took about 8 hours to complete. When looking at the battery specs, in particular the 25wH in iPad 2 and 42.5wH in the new iPad, I can recall after buying the 1st gen iPad that it would not charge as quickly with an iPhone charger as I would with the supplied charger due to the amps that the chargers each pushed based on the need of the product that they shipped with. The iPad 1 and 2 come with chargers that output 1amp, which is more than the iPhone needed from its charger, therefore charging the iPads quicker. However since the new iPad battery holds almost twice the power it would take almost twice as long to charge at the same rate. Griffin happens to make a charger that outputs 10 watts/5volts @ 2.1 amps. This thing charged my iPad in a little under 5 hours. Similar to the iPad 1 and 2 the charge slows down a bit after it reaches 80% charge. This should help those having problems with the length of time it takes to charge the new ipad. Whith regards to the overheating, not only is some heating expected but there's also the fact that they make millions of these things and at times things can go wrong especially when you're doing as well as apple and there are some looking to sabotage a good product. Whether by human error or malicious intent things happen and this should be factored in before dropping the guillotine on Apple. As noted before warm and hot can mean something different to to each individua so that should be considered tool. Obviously there's a problem and Apple needs to address it. More power more heat. I too love my new power monster iPad gadget.


@Jcvallecillo. I've got a 5 and 7 year old and the can't put this thing down. I took out all the games and left them on my 1st gen iPad and so now they can't put that one down. They really can't tell the difference, they just want to play. If you can swap it out at the apple store for a new one and put a case on that thing and hand it back to him and see how it goes. If he keeps complaining you might have to get him an iPad 1 or 2 to pay with. Good luck.


Apple please get on this.

Mar 21, 2012 11:25 PM in response to teach5

I also have read every one of the heat posts and found the discussion both fascinating and helpful. My iPad was not warm but hot Saturday when it was one day old. I used the suggestions I read here and I called Apple Care.


(For any newbies, its free for (I think) for 90 days with the new iPad purchase) The guy was so nice .. Said Apple would do whatever it takes to make me happy. He suggested setting it up as a new iPad instead of as a clone of my 2. He called me this morning to see how it was going .. I told him the heat is diminishing as each day of usage goes by. He told me to set it back up as a clone of my 2 and use the heck out of it to see how warm it gets.


I just played an hour of a Netflix movie and read another 40 of these emails and the back right now is only mildly warm. I am going to wear this thing out for the next few days and if I still have heat issues I am going to exchange it in hopes of getting one that has no issues.


teach5, call Apple Care and tell them about your worries and keep using it to evaluate your own comfort level. Heat is a very personal and subjective thing. Its a big deal to me because I live in Florida and we dread ANYTHING that heats up!


By the way, reading a book with this screen is addictive. Has anyone put it side by side with a 2 and compared? Wow.

Mar 21, 2012 11:37 PM in response to jboy50466

In my case my new iPad it was running WARM, i did reduce the brightness a bit, at first the charging was long, but today, things are cooler, full charge in 3-4 hours - all is happy.


I'd like to point out one important FACT. People, these screens are miniture LCD's in your hands. ALL of my PLASMAS and LCDS at home GET HOT, WARM. Why would ANY of us think otherwise with something like a iPad that's fully incased with no real way to cool down when the processor heats up. It's the first of it's kind.


There is NO COMPANY on earth "attempting" to test, build, and distribute a device such as this in QUANTITY while trying to oversee quality.


Man, we all have gotten so greedy and expect so much from Apple yet we give ATT, Verizon, Directv, Dish, Sprint, and really ANY other company but Apple a pass on sheer thievery, collusion, horrendous service, and cutthroat pricing and more.. Get real people.


Apple replaced my iPad 2 on 2/22/2012 because of some light leak on the screen. Wasn't a deal breaker and my iPad 2 was nearly a year old but THEY REPLACED IT FREE and honestly I ended up selling it right after the new iPad keynote for $500. That paid for my new iPad. Ya, I'm more than a bit HUMBLED by this companies ability to stand for CUSTOMER SERVICE. So stop complaining. Go elsewhere. Tell us how great your experiences are with the rest of corporate america. Right, you can't because it's a disaster, utter disaster.


What are some of you expecting by company that produces AND distributes a brand new product into the wild INTERNATIONALLY by the MILLIONS of units and get's them into our hands in just over 96 hours and the expectation for ALL of them to be PERFECTLY manufactured, 100% of the time, c'mon. Get real.


I think the complaining is so over ammped by whining spoiled brats that honestly could not claim that they could ditch Apple and get better service ANYWHERE than Apple. Dell? HP? Google? Verizon? ATT? Sony? Where?....Where? Good luck. The failure of service is the real reason America is falling apart, but that's another post elsewhere.


Perspective. Are they perfect? Clearly-- No. Are you? End of story. I am totally content that Apple, as a company works their butts off to deliver ALL OF US, the best possible experience but, more times than not, it's it's vendors and others they "deal" with that drop the ball and fail at service.

New iPad overheating?

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