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The New iPad will not sync all photo's

I picked up the new iPad yesterday at the Apple store and am having a problem getting it to sync all of my photo library.


Im using iTunes on Windows 7 to sync the "My Pictures" folder to the iPad.


It will sync some but not all of the folders in the "My Pictures". I have deleted the "iPod Photo Cache" folder, that did not help.


I have 2 iPhones and 2 older iPad 1's which sync the photo's just fine.

iPad (3rd generation) Wi-Fi + 4G (VZ), iOS 5.1

Posted on Mar 17, 2012 8:41 AM

Reply
501 replies

Apr 17, 2012 10:58 AM in response to MMeador

After reading nearly this entire thread, I successfully synced my photos by deleting my iCloud account on the iPad. That works for me for now. Hopefully this will get fixed soon... I've got a third gen iPad and I'm on windows 7. Thanks to those of you who posted that workaround. FYI- I wasn't using iCloud for anything- apparently just having the account on the iPad was enough.

Apr 17, 2012 12:29 PM in response to MMeador

I posted a few weeks back on this thread, last time was to announce the new version of iTune which unfortunately did not fix it...


As I subscribed to this thread, I have been reading since and waiting for a real fix from Apple...


Although again this not a fix, deleting the iCloud account from the new iPad is the first "True" workaround, it works for me!

Of course I made sure to do a clean sync which involved: deleting the iPod Cache directory, reset sync for the new iPad in iTune preferences, and rebooted both the PC and the new iPad.

I perfectly synced 1247 photos from my PC, each of them were taken either from my Nikon D300 or D7000 at 16MP.


The reason why I think this is a good work around for now is all about stats: it is known that 50% to 70% of iPod/iPhone/iPad users sync with ITune on Windows, then iTune on Mac. Syncing with iCloud is still a minority, and many photographs still have privacy concerns with off the shelf cloud storage...


Anyway, thanks for this first true workaround!


Now why is deleting the iCloud account making it work for the new iPad, and is not necessary for any older iPad or any current iPhone or iPod is a BIG mystery to me. Remember that Apple is new to the cloud technology, and the cloud storage adds a big twist to the already complex sync process...

Apr 17, 2012 7:05 PM in response to cassos

So here it goes again, went back to the local APPLE store got a WHITE 3rd gen iPad this time.

Previous attempts was also tried with iTune 10.6.1 as this time.


1) Prior to sync to PC (Windows 7 64-bit)

2) Cleared the cache and history in the preference in the iTune

3) Left the sync folder exactly where my iPad 2 is located

4) Left the iPod cache embedded in this picture folder alone **did this on purpose**

5) sync my 3rd gen as a restore of my iPad 2 and....

the sync predictably FAILED as in my previous efforts.

I wanted to keep all my APPs to be restored on this 3rd automatically that is why I tried the above method.


since that does not work.

1) restored my 3rd gen to original state.

2) Cleared the cache and history in the preference in the iTune

3) Copied a select folders from my picture folders (500 pics for sync testing) to a new partition in a new folder

4) Made sure that embedded iPod cache is deleted in the new folder location.

5) Reboot the PC and the 3rd gen as recommended.

6) Sync my 3rd gen as a new first time around iPad (as oppose to restore from iPad 2 backup)

7) Since this is iPad in a new setting an iCloud was automatically created,

So I deleted this iCloud account as directed

(Don't much care for this feature, once you get too comfortable and go over the FREE 5GB,

you'll be too reluctant to cancel or take the time/bandwidth to back-up locally IMO, but that's just me)

8) Waited 6 mins or so the 500 pics all transferred correctly.

I flip thru all the folders and pics and sure enough no misplaced pics, no corrupted pics, no blank white squares.

All 500 went thru.

9) Didn't want to celebrate too early, so I copied another 2000 pics onto the new folder location ......and SYNC.

10) spend the next 25 mins flipping and verify that all pics sync-ed, which it did.


so it worked for me.


two key items

a) when I previously try to use iPad as new device, I didn't realize an account is still created,

whether or not you opt to use iCloud.


b) previous attempts to sync the transfer was hella fast, TOO fast (like it was skipping thru).

and this time it was slower and more "delibrate"

so if it sync too fast it is telltale sign of an incorrect sync.


Lastly, I feel that other iPod/iPhone/1st/2nd gen iPad cannot share the same folder as 3rd gen iPad AND restoring from prior devices is a NO-NO.

(this is the source of all "evil")


Good Luck


now onwards with APPs and Video files.

Apr 18, 2012 4:06 PM in response to MMeador

You guys are right, subsequent syncs failed again on photos, therefore the black magic of removing the iCould login is NOT a work around :-(


Does anybody know someone at Engadget to publish this?

That are a "high visibility" tech site, but perhaps too much on Apple side...

Perhaps we should contact UberGizmo who is not on Apple sit:

http://www.ubergizmo.com/2012/03/apple-says-new-ipad-does-not-overheat/

http://www.ubergizmo.com/2012/04/apples-new-ipad-facing-3g-connectivity-issues/

http://www.ubergizmo.com/2012/04/new-ipad-yellowish-hue/


At least, I dd not seem to have any hardware problem, and this Photo sync should be a software problem that Apple can fix, but when ?

Apr 19, 2012 3:40 PM in response to MMeador

"Apple. It's magical! It just works!" I'm calling BS right now - I've tried NUMEROUS syncs and have to reset warnings and reset sync history every time before iTunes will even THINK about syncing. Ridiculous. I'm incredulous. I'm making marginal progress but only because I close iTunes, reopen iTunes, reset warnings, reset sync history, unplug iPad, replug in iPad and try again. STUPIDITY.

Apr 20, 2012 3:22 AM in response to istariwhiterider

I spent about 15 to 30 minutes per sync operation to get ipad3 and pc connected after the first successful sync. From troubleshooting process it seems not iTunes is the problem it seems one of the other services from apple in the background. After first sync the connection is simple dead all the time. It doesn't matter if WLAN or USB. So all the ******** about router is a typical reaction of people without any clue.

Apr 20, 2012 9:16 AM in response to Ralf70

There are at least (2) problems at hand.


a) Unable to transfer pictures greater than 3000 px wide.

Not all but a select pic (253) from a sample transfer of about 2500 did not make it thru.


b) Subsequent photo library corruption of the "1st sucessful transer"

Meaning that you'll have to turn off syncing photo after you get what you wanted.


In its current state, the only way it'll work (and only 90% at best, in my case),

reset iPad,

transfer entire library,

turn off photo sync,


and when you have new photo to add, "rinse and repeat"


this all get very tedious when you have GBs of APPs and video.


So unless APPLE fix this in 5 days, I am gonna take it back again.

I just want my photo view in iPad retina, is that asking for too much, ....lol

Maybe it is time to look at a Samsung Galaxy.

Apr 20, 2012 9:30 AM in response to MMeador

Apple is such crap. It's amazing to me how restrictive they continue to be, how much they marginally upgrade, how much the walled garden continues to pervade everything they do, even to the point of letting something as important as ensuring that photos successfully transfer to the new iPad slip right past their engineers. Samsung, here I come for good.

The New iPad will not sync all photo's

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