The New iPad will not sync all photo's

Hi again, everyone.

This is certainly proving to be a challenge for all of us, however, I want to reiterate the findings from my last post.

My "New" iPad is now successfully syncing all 6,435 .jpg photos through iTunes (10.6.0.40). The .jpg photos vary in size from 200KB to over 4MB and many exceed the 1920x1080 dimensions mentioned above.

My four other Apple devices, including several iPod's and the original iPad, continue to syn perfectly with iTunes on Windows 7 and never exhibited the syncing problem that appeared on the New iPad. That means this is definitely specific to the New iPad.

I did not have to remove or move the original photo directory on my Windows 7-64bit PC or its 20 sub-directories that hold the 6,435 photos..

I did not have to laboriously sync 10 photos at a time to the New iPad.

What I did have to delete were all photos from the New iPad (several times over several hours).

I did have to delete the iPod Photo Cache directory several times over the same several hours of troubleshooting.

Finally, the one step that appeared to make everything work was to uninstall the retina-optimized version of iPhoto, which I installed before I first tried to sync photos to the New iPad.

Once iPhoto was uninstalled, I did proceed cautiously by only syncing several photo directories at a time to check the results, but after a few minutes, all 6435 photos were perfectly synced - nothing lost and nothing corrupted.

Since I am using the same version of iTunes, the same photo directories on Win7 and the same New iPad, the only thing that made everything right was the removal of the retina-optimized version of iPhoto.

Now, that isn't to say that with all of the frantic deleting of photos multiple times and deleting the iPod Photo Cache directory mutliple times, that somewhere along the way something wasn't affected "under the covers" on the New iPad.

In my case the problem is resolved and I've added photos to the source photo directories and re-sync'd several times since.

I have since re-installed iPhoto and everything still syncs fine.

Unfortunately I don't think iPhoto is the problem, though perhaps indirectly by installing and uninstalling it the problem may be resolved. I never have owned iPhoto and I am experiencing the same issues as everyone else.

Unfortunately, I agree with BigDaddyQB as well.

I've gone through each suggestion to the best of my ability multiple times and I still have the problem.

Among the things that surprise me is the number of people, including myself, that contacted Apple support and of they still refuse to admit that this issue has been reported multiple times. Like most of you, I was anxious to see my new iPad bring my photos to life. In fact, that's what's driven me to try each alternative and try them again and again. At this point, I'm questioning the wisdom of throwing any more good money (time) after bad (time spent).

My next alternative is to return my iPad to an Apple store and express my frustration in person.

I am still wide open to better ideas.

Thank all of you for the countless ideas and worthy thoughts.

I also had the same problems as MMeador. I am using a Windows 7 PC 64bit with new Ipad 64GB (LTE Verzon). I had to sync and then unsync selected folders until I was able to sync all photos. I noticed that many users that were having problems with this were Windows users with an LTE Ipad. I would follow the advice above. It worked for me.

I had this problem and had to do this, although a few photos wouldn't sync in some folders even after doing this... at least I got most.

The issue seems tobe with the iPad 3 ONLY. This would make it some sort of hardware issue since all the other ios 5.1 devices are fine.

I am just hoping that Apple will find a software workaround to fix this apparent hardware compatability issue.

It took a long time and hours to get it so only a few photos were missing...

":It just works" definitely does not apply here!

I'm quite sure it is related to iPhoto on New iPad. All import issues resolved immediate once I uninstalled it from my New iPad and triggered to import photos again. However, similar problem happen on my iPad1 and iPhone 4S (installed iPhoto too)

I'd have to disagree with you alanstar, I've had this issue from the start, with no apps on my ipad at all. Here's a trick that mostly worked for me:

Setup to sync via Wi-Fi (keep your ipad in a charger)

Under the photos tab in itunes check 'sync videos' and click 'sync'

When it times out, uncheck 'sync videos' and click 'sync'.

Repeat until your photos are on there.

I had to do this a dozen or so times before it would work for me. I'm still not sure all of my pictures are on there, but this was the most success I'd had with it.

I will continue to watch this thread, hopefully Apple will make a fix soon.

Agree with JPJordan. As I mentioned in an earlier post, I do not own iPhoto and this has happened to me since I got my new iPad. No problem with syncing my old iPad or iPhones.

I've just done more tests and found below:

• For fixing my issue, I needed to uninstall iPhoto installation on New iPad, and delete all iPod Photo Cache folder. I then connected iPad to iTunes and trigger photo sync again. Everything back to normal.
• If reinstall iPhoto on iPad again and open it, iPhoto will sync its photo database. After that some of the photo albums will become strange again, e.g. wrong photos thumbnails, and some can't be opened.
• When iPad be connected back to iTunes, seems the photo database on iPad will by sync back to iTunes. It will cause the iPod Photo Cache be corrupted, and that's why I need to remove it for fixing the problem.

If you have iPhoto installed on your iPad and encountered similar problem, you may try.

Hi BigDaddyQB, yes my iPad and iPhone never have the problem also. I think iPad, iPhone and New iPad are using different set of photo cache files due to different display resolutions, so the corrupted New iPad photo cache files won't affect other devices. Maybe my case is not exactly same as yours and JPJordan's case, but I do think the problem is due to the corrupted photo database/cache on New iPad - for fixing the issue it is required to be rebuild. Also need to aviod it be affected again (iPhoto in my case)

Seems photo resolution and size are not the reason. I'm able to sync 22M pixel photo over 8MB now.

I wish that was the case, and may be part of it, but it doesn't seem to be the issue for me. I setup a completely different folder with which to sync my new iPad and put about 100 photos in it. So new cache folder was created and so forth once the sync began. Same result. About four pictures sync'd before it stopped.

Hi BigDaddyQB, I believe all cache files has relationship with a file "Photo Database" under iPod Photo Cache photo. If this file/database corrupted, it will affect new photos sync also. To fix the corrupted issue, whole folder has to be delete and rebuild.

I've done several factory restores on my iPad and started from scratch, as well, thinking that something might be corrupt with the database on the ipad, with no avail. I was thinking of calling support, but maybe that's fruitless right now? Any ideas when the next IOS update is due out?

I have deleted it several times in order to force the rebuild. Still doesn't work.