My iPad doesn't connect to 4G when switching from WiFi.

I've never had this problem with my older iPad. But the new iPad (version 3) doesn't pick up 4G when switching from Wifi. I get bars but not Internet connection. I've rebooted, I also reset the network settings. My wife and I bth have the same new iPad but she doesn't have this problem, only mine...

Posted on Mar 18, 2012 2:14 PM

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36 replies

Aug 21, 2012 8:36 PM in response to jmgg0025

Latest software update a couple months ago worked for me, except in one situation. The issue repeats, in the same area, regularly. The office I was working in at the time, in a downtown area (Columbus, OH), would always, consistantly have this problem. When I was home, 20 miles away, or more (on vacation or traveling) I NEVER had the problem again. Only in the downtown area I worked in. It could very well be an issue with the towers in your area, as it appeared to have been in mine. I have since moved to a different office, in a completely different area, and I have not had this issue at all since. But it still occurs when I go back to that area.

Aug 22, 2012 3:23 AM in response to iPhone lvl 2 advisor

I did try switching off the wifi. Didn't help and seems strange that you would have to do that. My second generation iPad effortlessly switched without me turning anything off.


I did switch off the LTE and that seems to have solved the problem. It now connects to wifi if home and moves back to 4G when I leave.


No clue why the LTE messes this up. The only place I saw LTE was at one airport, on a plane. And then the iPad also thought I was in a different time zone. So it's probably ok for now as it is not helping me on connections.

Aug 22, 2012 3:25 AM in response to MLadd

I don't believe it is a tower issue as it happened regardless of where I was. Switching off the LTE worked the best for me.


I do have a friend who just got a new iPad and she is having the same problem. They have replaced the sim to no avail. I suggested she switch off her LTE and that seems to have cleared it up for her as well.


Something's not quite right.

Aug 22, 2012 9:15 AM in response to Trigger one

After working perfectly for several months, mine would no longer connect to 4G. With LTE enabled, the devicewent into a continuous cycle, attempting to connect but getting no service. The problem began less than a week ago and after spending an hour at the Verizon store talking to their tech/replacing the SIM, then spending a considerable time on the phone with an Apple tech, it became clear that the only work around was to turn off LTE and connect with 3G. That worked fine for 3G, but 4G was toast and would not connect under any circumstance. I even drove the device out of area to see if it was a local tower issue, although the demo iPads at the Verizon store were working fine. Apple finally recommended a repair, so I sent it back on Monday (8/20/12) and Fed Ex just delivered my NEW iPad today....a two day turn around. So I'm guessing that the problem couldn't be repaired. Kudos to Apple for addressing the problem quickly and sending a replacement.

Oct 25, 2012 6:38 AM in response to Christopher GM Powers

I have found a possible solution that seems to be working for me. Go to the Settings app and then General, then scroll down to Reset. Reset the Network Settings. Your will lose your WiFi settings but it will still remember your LTE setup and account. When you perform the network reset the iPad will reboot. Once rebooted, reestablish WiFi. You should be able to again switch back and forth between WiFi and LTE without problems. Before doing this I could not reconnect to LTE service after making a WiFI connection. Post if this works so we can get the word out.

Nov 5, 2012 6:40 PM in response to Trigger one

Interesting Trigger one. I was not able to connect to LTE service after making a WiFi connection but performing the network reset cleared that problem up. I am now once again able to switch back and forth without issue. For a while I did leave LTE off and that seemed to mostly work, though occasionally I would not be able to switch to 3G either. I have applied the latest iOS update (6.0.1) though the network settings reset worked with 6.0.0. I didn't notice any change after applying 6.0.1, but things were already working.


Please post whether 6.0.1 made a difference for you. One note--Have you tried the iPad with a clean install, before you restored from backup? You noted that you received a new iPad (and new SIM) but still have the problem. If you reset the iPad back to factory default and connect to WiFi, can you connect to LTE and switch back and forth? That was going to be the next thing I tried if the network reset didn't work for me.

Nov 6, 2012 6:13 PM in response to Guy C.

I too have had a problem over the past few days where I cannot access anything via celluar connection. This all seemed to happen with the update to IOS 6.0.1. I have tried the reset all settings as recommended by others, but that has made no difference for me.


This is a serious problem that Apple has to address, as it does not seem to be a carrier specific problem at all.

Feb 27, 2013 1:18 PM in response to Christopher GM Powers

My iPad3 worked fine connect to Verizon 4GLTE for months and after the updates, not so good, as in not at all. It would connect to 4G, strong 3 bar signal and then flip over to 3g. It would even go back to 4G after it went to sleep then revert back to 4G.


My solution was to suspend service at Verizon. I am paying for 4G and I'm not getting it and I am right next to 2 known 4G LTE towers. I only have to go a mile north and I can get 5 bars.


Roll back the updates Apple, you did something. You messed this up like you did with the maps. After the next update, I'll reconnect with Verizon and see what happens. I have wi-fi every where that I am so not that big of a deal.

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My iPad doesn't connect to 4G when switching from WiFi.

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