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Level 1

8 points

Printer Exorcism Needed

My printer (HP PSC 1510) fails, w/an alert saying another device is using it. Ive looked in various places and see no obvious duplications of printer software. I recently trashed the software, downloaded new software. Printer worked once and then only moved ink cartridges. I uninstalled and reinstalled again. Printer bug light flashes ,cartridges move but nothing else. I only want scanning. Printer software doesnt see printer. Sys Profile sees it.

G4 Quicksilver (2002; 2001?), Mac OS X (10.4.11), 1.25GB/128GB/733Mhz/1mps DSL/GEM 17" flat panel

Posted on Mar 19, 2012 6:58 AM

24 replies

BDAqua

Level 10

239,345 points

Mar 31, 2012 6:07 PM in response to SG1776

I think it's some hp thing running, & yes, it may be the ink being out that is causing it, got rid of my last hp injet because it kept telling me the ink cartridges were past a certain date... even though they had plenty of ink in them, then it required many steps to get it to ignore that message & print anyway.

SG1776 Author

Level 1

8 points

Apr 1, 2012 12:25 PM in response to BDAqua

The ink was out for a year tho only recently did the end of the ink spew into the bottom. The flashing printer light may not be linked to the problem of the scanner not working. Im unsure how to proceed from here. Should I restart several times.

BDAqua

Level 10

239,345 points

Apr 1, 2012 4:26 PM in response to SG1776

Maybe one more restart just for kicks, but I don't think it'll help.

SG1776 Author

Level 1

8 points

Apr 2, 2012 6:37 PM in response to BDAqua

Restarted but printer still possessed. Is there no balm in Gilead?

SG1776 Author

Level 1

8 points

Apr 2, 2012 8:12 PM in response to BDAqua

Will MacKeeper help with anything?

BDAqua

Level 10

239,345 points

Apr 2, 2012 9:17 PM in response to SG1776

No MacKeeper is SlimeWare® & will really mess things up... I haven't given up, I just don't have any ideas what else to try at the moment.

SG1776 Author

Level 1

8 points

Apr 3, 2012 6:41 AM in response to BDAqua

I tried to ask HP but couldnt access their help. I'll try again.

Madny78

Level 1

10 points

Apr 5, 2012 1:16 AM in response to SG1776

Hi SG1776,

I understand your printer is out of ink and giving error lights, right? This indeed may cause the scanning issue. If there are errors or error lights on the device, it might be busy by that and then scanning can fail. Did see that especially for the older products from HP. Therefore I suggest, to insert new cartrigdes first in order to solve the blinking lights and align the printer and then test scanning again.

Btw, there will be an Expert Day on HP forumin two weeks where HP people are replying on questions. Maybe you can post yours then as well?!

Regards,

Mandy

SG1776 Author

Level 1

8 points

Apr 5, 2012 7:03 AM in response to Madny78

Scan failed prior to inkout. Alert says another program controls printer. I'll post on Expert Day.

Printer Exorcism Needed