Apple TV Drops from Home Sharing

Here are the steps:

Download Bonjour. Here is the link to the Apple site:

http://support.apple.com/kb/DL999

1. Go to Control Panel
2. Open Add and Remove Programs
3. Locate Bonjour on the list, highlight it and remove it.
4. Exit Control Panel
5. Locate the Bonjour exe file that you downloaded from 1^st step.
6. Click on the exe and follow installation instructions.
7. After successfully reinstalled, restart your PC.

Hope it works for you.

OK been trying to watch my TV Shows tonight, nope dying every couple of minutes now, and it always restarted a couple minutes back, so for a time we were going BACKWARDS through the show.

Tried running the episode through Air Video to my iPad and AirPlaying - nope not much better kept dying every couple of minutes, nice thing thoughis that AirVideo icks back off exactly where AppleTV killed it.

Eventually got I working reliably... Disconnected AppleTV form power and HDMI cable, plugged HDMI cable into iPad and played the episode over Air Video on the iPad direct into the TV, WORKED GREAT no stalling no dying.

No I am powering up my PS3 Media Server on my iMac so I can use th ePS3 to watch my content on reliably.

Two bad versions of itunes on the trot, I would never have imagined it...... I am using Apple all the way through, the only person to blame is Apple, no one else....

The very next working version of iTunes and AppleTV that I get I am NEVER upgrading again, they will decompose before I ever trust Apple not to bugger it up again, my iTunes Library has not worked for 6 weeks now.

im with you, the quality of their software has become sketchy at best. like i said awhile back, if you can't get something right, call it a "hobby"

It worked for me! Delete iTunes Preferences.plist in c:\Users\Username\Music\iTunes\iTunes Media

_______________________________________________________________________

Well, I have done some testings with the itunes XML files.

There are following files in the 2 different locations:

C:\Users\Username\Music\iTunes - iTunes Music Library.xml

C:\Users\Svein\Music\iTunes\iTunes Media\ - .iTunes Preferences.plist

Removing (safe copy) the music library file, didnt do anything better.. same result after I imported one movie.. dropped connection..

BUT, when I removed the iTunes Preferences.plist.. chadang.. working like a charm..

That means, allowing itunes to recreate the .iTunes Preferences.plist file, for some reason makes home sharing stable.

This explaines why home sharing from my laptop was working just fine.

Can anyone else confirm this ?

I hope we broke the problem..

Best from Norway

Meanwhile I've been playing around with hardware and network settings, as I noticed, that the ATV 3 always connected to the Airport Extreme that's located some rooms away and not to the one on the shelf in only 6 feet distance. Both have the same hardware and firmware revision.

Using public DNS servers for router and/or ATV (like some other users suggested) didn't change anything. Increasing the distance between ATV and TV-set was not an option for me. But these are the results of using a shielded cat5 cable instead of a wlan connection:

- The ATV 3 no longer switches to a mode where only "computer" and "configuration" appear on the home menu.

- It will reliably access the public video services like vimeo or youtube through the icons in the main menu and will play audio files from itunes match

- It still cannot access the itunes store and will not find other computers with itunes and home sharing in the same network (even with all firewalls on macs and router disabled)

- On the macs, it now appears "more often" under the airplay link in itunes - but not always

- With the mac connected to the same Airport Express, video playpack from itunes even in SD ⚠ quality stops from time to time for about half a second.

So, basically the ATV 3 in my all-apple-hardware-universe is reduced to something like a mono-directional, unreliable cable replacement with a beautiful screen saver. I'm going to return it today and wait for the next hardware revision.

Worked for me too, I just renamed the preferences file with a .old append, and re-started iTunes. It generated a ne file and so far connectivity has been great for both AppleTV and remote app across all devices.

Does anyone know how to do this on a Mac? I am assuming that the plist file is in the Library folder. Anyone have instructions for how to do this in Lion?

In Finder, Option-Click the Go menu, Library will now be visible on the list.

The preferences folder is there. 🙂

I know that. I was just wondering where the file is. I think I have found it. I just wanted to make sure.

Is this the correct file: com.apple.iTunes.plist

I deleted all the iTunes .plist files. LOL😁

I Josep I have iMac 2011 atv3 just buied on 13/04

My problem is home sharing every 10/20 minutes I must restart iTunes

Because lost connection whit iTunes

Happen this also you?

Now work? After your change

Or is a proble of apple software ?

Ciao from Italy and sorry for my poor English

Hello Fabio, yes I have the same problem as you, the Home Sharing problem. I'm using a MacBook Pro and an Apple TV 3.

Before I deleted the .plist files, I closed down iTunes (completely quit the application), then proceeded to delete the .plist files, I deleted the 3 iTunes related .plist files.

After deleting the files, I restarted my computer, opened iTunes and turned off Home Sharing (by the way, you might want to turn off Home Sharing before you delete the files) and turned it on again. I closed iTunes (again, completely closing the application) and reopened it.

I noticed right away that the Airplay icon on the lower right corner of iTunes had come back and the Apple TV 3 was able to see my library.

BUT, I can't tell if this is really a fix to the problem, because I haven't used it for more than 5 minutes since I deleted the files because I have been busy.

I do believe that this is a problem with the firmware and not an issue of my network setup, because of all the people having the same problems.

I am by no means a computer expert, and you should do this only if you are OK with the risk of deleting the files...not sure if there is any risk involved, but I might as well just be clear about this.

Hello from Mexico. 🙂

I was also experiencing home sharing dropping after 15 min, but after disabling ipv6, I was able to watch 2 shows without any drop issues 🙂. Thanks to everyone on this message board for the workarounds/ideas/suggestions. My setup is ATV2, lastest updates on MacBooks and running Lion.

I'm ok now I connect Ethernet directly with my mac

Router connect with iMac and atv with wifi

All work fine

Try also you this ciao

God launch for me now is 16:00 o'clock :-)