No sound on iPad speakers.

Ipad doesn't appear on AirPlay menu, only Apple TV and Dock Connector. There is no sound on speakers. How I can solve that?

iPad, iOS 5.1

Posted on Mar 22, 2012 5:31 PM

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Posted on May 2, 2012 8:33 PM

I found the solution...


It is probably your docking port needs cleaned.


I carry myiPad in neophrene sleeve an old military canvas medic bag that I use as a messenger bag. The other day I had tossed a pear in the bag in a small plastic sack for my lunch and headed off to the park to enjoy an afternoon of girl watching at the Pathenon area in Nashville (gotta love Vandy and warm days). Anyhow, I had been busy chatting with a few friends who showed up to do some rollerblading and completely forgot about the pear and by the time I got home it had split open from my keys tossed in my bag and had mushed out all over, including through the neoprene and onto my iPad's smart cover.


Now at first I thought no biggie. It didn't damage my iPad and only got the cover damp which I cleaned when I got home and left to dry. But then I noticed my volume would come and go and my volume buttons didn't work anymore. I could not get any external sounds except notification event like incoming email to work at all. Yet when I tried my headphones, they worked le a charm and I could hear everything.


At first I figured it was OS related so I wiped my iPad and restored from iCloud, but after the restore the volume issue persisted. So then I wiped my iPad and started from a clean slate, but the volume issue followed. So now I decided to Google the issue. I read some forum responses and saw others with the same issue so I figured it might be a defect and would have to send it back to Apple for repairs... But darnit I use my iPad daily and can't be apart from my Precioussss.


So I started playing with it, figuring it was going to Apple anyhow, why not try to fix it first. So I examined the rocker arm on the side and it moves freely and doesn't seem to be stuck or anything. Then I checked the settings and function of the lock slide which made no difference. And then I examined the docking port and couldn't see in it well so I put the iPad under my desk light and got out my jeweler glasses I use when cleaning my service pistol... eureka!


Deep in the charging port it looked like it was fouled and had some lint and debris sticking to what looked like some sticky substance... Yep, pear juice.


So I grabbed a micro-circuit chip puller (looks basically like a professional metal dental pick) that I had picked up at my local hardware store (Harbor Freight) for about 2 bucks. I usually use it for cleaning the firing pin area and hard to reach areas of my Sig after range time, and I figured it looked small enough to get down in the docking port. So I used the hook end and carefully removed most of the debris from inside the port and then scraped most of the sticky out. Then I took a synthetic cloth patch from my gun cleaning kit and grabbed a bottle of contact cleaner and got the patch damp (rubbing alcohol should work if you don't have contact cleaner) and I used the pick tool again to push the synthetic patch down into the port and carefully under the plastic contact prong in the port, back and forth to remove the rest of the sticky residue. Finally I took a copper brush (again from my gun cleaning kit... You can buy the brushes separate at Bass Pro, Academy Sports, and sometimes the sporting goods section of Wal-Mart) and used the small single row end of bristles to shine the contacts and knock loose and out anything that might be left (basically use it like a toothbrush and brush the port... And no, a toothbrushes nylon bristles probably aren't stiff enough. Copper brushes work best on contact points).


And after cleaning the docking port... MY SOUND IS BACK AND WORKING PROPERLY! The volume control works again, I have my happy key clicks while typing, the whole nine yards.


So think docking port.

42 replies

May 2, 2012 10:07 PM in response to Val E Um

Although a slight miss fortune with the pear turns out it was a saving grace!


I went for the slightly more Neanderthal approach and shoved a shape knife in the dock connector to clear out the lint (I thought about squashing a pear into the connector) and when the lint was out.... I have sound! :)


Thanks for taking the time to post much appreciated!

Apr 11, 2013 10:36 PM in response to Hodar

Thanks for your tip, I used a toothbrush with alcohol then make a hard reset and after 15 days with no sound all it is working fine again. Apple support told me to make a complete reset after backup and I lost many information because iTunes make a second incomplete backup.


Thanks again, after many ideas yours it what probably many need.

Jan 5, 2014 10:05 AM in response to OGJ

My iPAD 1 mysteriously had the same issue. I was ready to trade it in; but thought let me give it one last shot and look it up ... I can't be the only one suffering this kind of a problem. Low and behold this thread and many others.


In my case, some apps and music/video/youtube would work; but the keyboard clicks, the lock sounds, and some of the apps wouldn't. I tried the headphone trick; but that didn't do it. I didn't even try a restore; but what ultimately worked for me was I looked into the sound settings and tried to see if the text tone, alert, reminders, etc to see if those sounds still worked -- and it did. Then I turned off the lock and keyboard sounds and turned it back. Voila, that worked for me! 🙂


I do suspect the contacts are dirty or "short-circuited' somehow. I recollect it could be 1 of 2 things:


a) I had a water spill which wasn't a lot of water; but it could only take very little to screw the iPad up.


OR


b) The new device I recently got caused the issue -- It's a FIIO L11 (http://www.head-fi.org/products/fiio-l11-line-out-dock-lod-connector-with-usb-ch arge-data-port-for-ipod-iphone-ipad) that I use to play Pandora through my old receiver. I am thinking that static electricity build-up and me disconnecting it while the ipad was still playing or the receiver was still on caused the issue.


Either way, now I press pause for Pandora, turn off my receiver, before disconnecting.


So, I'll still do the contact solution/rubbing alcohol to clean it up just in case.


Thanks all for providing some valuable solutions. 🙂

Jun 23, 2012 9:14 AM in response to OGJ

Finally i Solved my problem, no knives or toothbrushes used, also competly installing recovering, installing again, but clean, didn't solve anything.

It's really a hardware bug of the new iPad. The problem starts when you use iRig multimedia midi and accidently type 3 times the home button for voiceover, when the soundbutton is programmed for systemsounds. Complicated, but it took me 4 weeks to discover. Exactly the same way you get rid of it. So shut of in the system preferences the soundbutton for systemsounds en when voicer over is activated with te home button, put in again on and off. Hope i say this right, it's quite complicated but it works. Nothing else works, it's really in the hardware, not in any software of system software. It's a bug in all versions of the iOS software, so i Hope they get rid of it.

Thank you for all the comments, it was keeping me searching. Spread the word.

May 29, 2012 11:23 AM in response to OGJ

Same problem here, tried everything below, but problem stays. I noticed some strange behavior, when I put the irig midi connector everything is working normal again. When I pull this out, after while the sound stops again and instead of the choices for AirPlay which should be apple tv and iPad, it's apple tv and dock connector. The strangest thing is that magic piano always works normally the only app that gives a sound. If I want to charge the battery after I put the irig midi connector in its giving the message 'not charging' if I pull out this default charge connector I see the battery percentage again.

Mar 22, 2012 6:25 PM in response to OGJ

More information regarding the problem:


This happen on iPad 1.


No sound on speaker from video, music or apps.


There is sound when earphones are used.


If I click on AirPlay icon, I get only two options: Apple TV and Dock Connector. On my other iPad I get the options Apple TV and iPad on the Airplay menu.


That iPad was not damagged.

Apr 15, 2012 10:01 AM in response to Philly_Phan

No luck. Restore didn't work even after a complete battery drain. Also tried to restore to factory settings (i.e., without restoring to my saved back-up) to see if it was an app causing the problem--no luck. All system "sounds" work, as do the headphones and airplay "streaming" to Apple TV (which I had never tried before this problem). The problem is simply that the iPad internal speaker is not listed as an option under Airplay (and when the wireless network is turned off, no volume slider is displayed at all with Music and Video and any other apps that play sound). Any other suggestions???

Apr 23, 2012 1:18 AM in response to OGJ

Add my new iPad to the list. And the internal speaker works fine, I just tested the alert and ringtones, and they emerge from the internal speaker perfectly. But no slide-to-unlock click, no power button click, heck, no volume slider in any app that generates sound, including double tap home and slide left. Plug in headphones, and volume slider returns, the same response with A2DP devices.


This is WEIRD. I'd like to not have to return it to solve this.

Jun 23, 2012 9:19 AM in response to wimthuis

I use the dutch version of IOS 5.1 and if you're dutch and you want to know if you have the same problem as me, then you can find out with the voiceover. If you use it for example ibooks of for text in safari, the voice is going to a question with a point. So every sentence ends with a question voice. Very weird behavior of the voiceover and the problem is exactly the same.

Aug 9, 2012 6:08 AM in response to IPAbev

That wont work cause as soon as you take the headphones out, the volume slider us unloaded. baiscally......


iOS 5 breaks 1ST generation iPad internal speakers. Why? I don't know and neither does Apple Tech Support. Now... sound only plays back with a 3.5 phone jack.


I've seen/followed the threads and the advice therin, but there is no answer. So much for all my apps, radios, clocks? My iPad s basically useless.

Sep 18, 2013 2:46 PM in response to OGJ

Hi All,


My iPad 2 has very close same problem with sound for 2 months so far. Last night, I just erased all data and reset to factory settings as the condition of a brand new ipad with latest version 6.1.3 as well. However, the problem is still. Here is the details of my ipad 2's problem:

  • With Head Phone plugged in, sound is working fine.
  • Without Head phone plugged in, I cannot hear anything. 😢
    • Volume button control will not help.
    • Slide to increase volume on screen is disable
  • Face time is working fine with either head phone plugged in or not plugged in


I just erased all data and reset to factory settings as the condition of a brand new ipad with latest version 6.1.3 as well.


Please help!!!

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No sound on iPad speakers.

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