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Level 1

5 points

iPad keeps dropping 4G and won't reconnect

I have to keep calling AT&T and they have to reset my account and then it will work for a short time, then when I go to use the new iPad it will not reconnect and the 4G symbol will be gone. I still have 4 bars but iPad will not connect and it has a error message of (cannot connect to cellular data network). All updates are installed also. Apple has had me reset network settings but that only worked one time, three days of this and it's getting old. P.S. wifi works but seems not as strong as original iPad.

Thanks Tostman

Posted on Mar 28, 2012 3:45 AM

18 replies

Aug 2, 2012 6:40 AM in response to tostman

Try switching Airplane mode on and off. It's a nuisance, but seems to be reliable so far.

MpPierce

Level 1

4 points

Aug 2, 2012 10:07 AM in response to EricNelson

Actually, I've learned that the fix is to turn the LTE setting off. With that off, it never drops any more. Of course, it would be nice if they would fix the LTE handshake so that I could get improved transmission speed...but this is much better than a dropped connection every 5 minutes.

May 6, 2016 10:53 AM in response to tostman

On many early iPads the network will drop to "no service". the idiotic fix is to turn the settings to airplane mode, reboot, and switch it out of airplane mode

iPad keeps dropping 4G and won't reconnect