itunes stops working for windows 7 64bit

I am also having problems with iTunes on Windows 7 x64, of a rather more severe kind: when iTunes is installed, my Windows 7 simply hangs during logon.

The only way to resolve that is to boot in safe mode and remove iTunes. Tried reinstalling several times, each time the same result.

I cannot find words for how displeased I am with a piece of software that prevents me from properly booting my computer. Even *if* there are bugs in iTunes, a piece of software should never ever prevent my OS from booting.

Please look into this. For the moment I'll just have to do without iTunes... which is sort of crazy, because I paid good money for an iPod and an iPhone which as a result I cannot administer now.

Greetings,

Molurus

i had the same problem on a Windows 7 laptop just now. My fix?: I uninstalled QuickTime. When I went to start iTunes, it finally started up again.

I was having the same issue, new laptop with 64 bit Windows 7 installed. kept getting the same issue with itunes just closing. I had 32bit version of iTunes installed so I tried uninstalling, removing all apple related stuff, installed 64 bit version but was still getting the same issue (iTunes closing after about 1 min). Turns out I hadn't realised each time I opened it iTunes was trying to download a buggy podcast episode and each time it reached the end of that download it would shut iTunes down. Killed the download and iTunes happily stays open and will let me download other podcasts and have not had a repeat. Just thought I'd mention this, sometimes it can be annoying obvious things that can cause the problem and we never think of them.

I've had many issues on Win 7 64 bit with iTunes not working.. Resolved the latest time by unplugging my external hard drive. When it was powered up again iTunes opened as well. I have no idea why this happened but hope this helps someone else.

• Click on the "Start" button. Click "Run." Type the word "cmd" in the open box. When the DOS screen comes up, type "netsh winsock reset." Press "Enter." Type "exit" to close the DOS window and go back to Windows.
• Restart the computer.

Read more: http://www.ehow.com/how_2125133_do-winsock-reset.html#ixzz2kyccghec

Hi, I had the same issue. I'm running MS Server 2008.

I simply went and deleted all the Apple anything files I could find in

C:\Users\lylej.HOMENET\AppData\local

and

C:\Users\lylej.HOMENET\AppData\Roaming.

Unfortunately you loose your entire iTunes syncing history, backups etc.

This may not be ideal for everyone but it certainly got the job done for me. iTunes launches without any issues for me now.

Regards

Lyle

thanks man, removing external hard drive works

iTunes now runs as it should

After trying everything this thread mentions, I did some digging of my own and found a solution to this very annoying issue.

First off, completely uninstall itunes and all associated programs:

Apple software update

Apple device manager

bonjour

itunes

quicktime

The next step was running a registry cleaner ( I used CC Cleaner)

Followed by running a disk defragmentation as well as disk cleanup.

After that, I located the common files folder containing apple files C/program files/common files

i deleted any apple related folders and files.

next i looked into the appdata folder, c/users/YOUR_USERNAME/appdata/

look in all the folders, (local, locallow, roaming) and delete any files related to apple or "apple computer"

***know that deleting the appdata portion will remove any device backups, so backup these folders if you want to play it safe***

after deleting that. i gave the machine a reboot, downloaded the latest version of itunes. and installed it under a DIFFERENT FOLDER PATH.

instead of installing in c/program files/itunes i created a new folder in the program files directory and named it "itunesreinstall"

I finished up the itunes install and DO NOT OPEN ITUNES AFTER INSTALLER IS DONE.

Then i proceeded by holding the shift key while double clicking the itunes icon, i created a new library file. (yes you lose your playlists etc. but not your itunes music etc.)

Once the new library was created. i had itunes scan the computer for music, it found all my existing music perfectly.

Now itunes works great. Doesnt crash when opening and doesnt crash when i load the itunes store. I havnt had the crashing problem since i did all this. Hope this helps anyone.

I was afflicted by this also, but my solultion was simple....

I had gone into my services and noticed Bonjour had been disable, I don't know why, but I simply changed it to auto and Presto it started functioning again.

to do this follow these instructions

1. Open the Start Menu, type services.msc in the Search box, and highlight and press enter

2. Find the Bonjour Service entry, highlight and right click, and select properties

3. Goto the Startup type: and from drop down menu select Automatic, in right hand corner click Apply

4. Then click where it says Start or simply restart your computer

Hope this helps someone

The Bonjour Service (enable to automatic) did the trick. Thanks for posting and saving me many more hours. Hope you have some good karma coming...

Wow! Your Bonjour Service trick worked! Quick and easy. Thank you very much!

Non of the steps mentioned here helped me but here is what I did to get ITunes to even launch again:

I have resolved the same issue by completely uninstalling all Apple software first.

Then I went into the (C:\user\username\appdata\local) and deleted the "apple computer" file.

I did the same apple computer file delete in (C:\user\username\appdata\roaming).

App Data isn't seen in most cases when you look in the user file.

If you click twice in the address bar, once you get into the user file, you can add the (\appdata\local) to the end and do the same adding the (\appdata\roaming)

If one of the files gives you a "can't be deleted" message, go to start menu and type in (task manager) and hit enter.

When task manager comes up select the "processes" tab at the top, find the (APSDaemon.exe) process. Right click on it and select (end task). The apple computer file will then be able to be deleted.

So after trying uninstalling all Apple software and just reinstalling to no avail, uninstalling all apple software and deleting the apple computer files in the appdata then reinstalling ITunes....finally worked for me.

Thanks,

Brock

in response to bcormie01

i have tried your method and all others mentioned here but to no avail still cant open itunes.. this is the error message it gives me everytime i try to open it...

Do you have more than one user on your computer... Have you tried activating the hidden admin account and doing the same process I mentioned before?

If there is more than one user account for the computer you may have to delete the Apple Computer Files in the AppData file for every user.

Trying the process I mentioned from the Hidden admin account might help.

To activate the hidden Admin account go to start menu type in (com) and look for command promt. Right click on it and select (run as administrator).

When command prompt comes up type in (net user administrator /active:yes) be sure to leave out the ( ) and put the spaces in the correct place then hit enter and it will spit back that it was successful. Then log out of your user and you will see a user named administrator. I recommend setting a password for the admin account at some point.

good luck

Oh and be sure to go into control panel, programs and features, and delete anything that says it's made by apple before deleting the apple computer folders in appdata/local and appdata/roaming.

I can't remember if there might be one in appdata/local low...

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.

Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.

If the advice above doesn't resolve things you could try this alternate version:

iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)

which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.

Or roll back to the previous build:

• iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
• iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)

tt2