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Mac Pro stuck on spinning grey apple on startup

I have a Mac Pro that is stuck at the grey startup screen. Grey apple, spinning wheel. I let it spin for about half an hour and then went on to try other things. Every attempt still leaves me stuck at the spinning grey wheel.


So far I have tried:

Shut down, disconnected all cables, restarted with nothing connected. No change.

Reset PRAM to 3 chimes. No change.

Opened machine, removed RAM (3 1GB sticks) and HDs (2 1TB drives), replaced them. No change.

Tried booting from Mac Pro original CD. Nope.

Tried booting from Snow Leopard install CD. Nada.

Tried booting from Applications CD - was able to run Apple Hardware Test - no problems found.


Any ideas? The Mac is a Mac Pro 2.8 GHz Quad-core Xeon. Normally runs like a champ.

various, Mac OS X (10.5.6)

Posted on Apr 4, 2012 8:25 AM

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20 replies

Jul 30, 2012 5:42 AM in response to sadowskiii

😐 I have the same problem and my Mac Pro was working perfect before i tried to roll back the latest Safari update cause i do not like it, I used a program, can't remember the name but still i no the computer was perfect and it won't let me update Safari now because it's not their at all, so i can't connect to the internet and it won't boot from the CD...i think i ams suppose to hold down C at start up ? running Mountain Lion and help would be good

Thanks :-)

Jul 30, 2012 8:17 AM in response to muzicfromcapalaba

Hold down C (for CD) at Startup and it is supposed to boot from the CD/DVD in the drive.


If you hold down Option instead, you get a parade of Icons for each bootable Volume in your Mac.


If you have a 10.6.0 DVD, and are using the 5770 or 5870 display card, you have no display driver, because the driver came in about 10.6.4.

Aug 8, 2012 3:47 AM in response to sadowskiii

I just had this same problem this morning. After reading forum posts and having a mini heart attack thinking my hard drive was broke and was going to lose all my stuff (yes i should back up more often!!) i took my laptop down to the apple genius bar.


The issue is down to a harddrive problem, The genius bar was able to access my harddrive and run the verify permissions check which came up with faults. After a repair permissions on the hardrive and an anxious wait computer booted on restart.


Genuis guy said i that hadnt worked it would mean hardrive fault and bye bye data!!

Aug 8, 2012 5:35 AM in response to jake0606

Contrary to the Genius and using Repair Permissions that is not the cure or loss of data necessarily.


Clone your drives.

Use Lion Recovery and/or an emergency boot drive for maintenance and use Disk Utilty and other tools.


Data Rescue 3 and a 2nd recovery drive.


A drive using its spare sector blocks is a sign of drive possibly failing.


Most issues are software and just need to reformat the drive, and may need to zero the drive.

Mac Pro stuck on spinning grey apple on startup

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