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I am almost ready to go back to a PC

I have nothing but troubles with my Mac Book Pro. The problems are so many I cnat even mention them all.


1. I can not update to the newest version or down load anything from a the App Store. When I do it fails and says I do not have permission to down load.


2. When I conect a camera to upload picture, It will not recognize any of my cameras. They never show up in devices on Finder, Iphoto, Apperture nor in the Utilities.


3. Anything that I try to airdrop from my wifes computer fails.


4. Someone told me to delete a file called "Library/prefrences/com.apple.finder.plist. I did not delete it becuase it does not exist!


5. The whole system crashes frequently when working with Aperture or I photo.


6. The apple store replaced the mother board over a year ago. They have rebuilt my photo libraries. The trouble is that I am overseas where there is not an Istore just an IStudio 300 miles away and I dont think they know that much.



Any suggestions before I go back to a PC?

macbookpro, Mac OS X (10.6.2)

Posted on Apr 5, 2012 5:00 AM

Reply
48 replies

Apr 5, 2012 9:30 PM in response to rjrathbun

I've asked the hosts to remove your log content. Your name was in there way too many times. I saved a copy of it. Here is where I stopped reading:



4/5/12 3:38:51.000 PM kernel: disk1s1: device/channel is not attached. 4/5/12 3:38:51.000 PM kernel: disk1s1: media is not present.
4/5/12 3:38:51.000 PM kernel: disk1s1: media is not present.
4/5/12 3:38:51.000 PM kernel: disk1s1: media is not present.
4/5/12 3:38:51.000 PM kernel: disk1s1: media is not present.
4/5/12 3:38:51.000 PM kernel: disk1s1: media is not present.
4/5/12 3:38:51.000 PM kernel: hfs: err 6 reading VH blk (Iomega Scre)




You should definitely stop that download. The last thing in the world you want to do right now is any kind of update.


Your hard disk is too full and it is failing. Your backups haven't been working for some time. I'm a big fan of Time Machine, but its value is in backing up before you know you need it. You need it as a backup but you don't want to add anything else to your backup. Disconnect it.


Download Carbon Copy Cloner and make a clone of your hard disk. You said you had some kind of mystery failure on another drive. If those files are gone, go ahead and repartition that other drive and do a clone onto it. The clone might fail but it is worth a try.


Get a new internal hard drive, preferably much bigger than the old one considering it was full. I suggest reinstalling the operating system and all of your applications from scratch. You have been running on a dead hard drive for some time now. There is not much guarantee of data integrity. After installing the software, migrate your old user account but only migrate documents and data, no applications.


Things should work much better when you are done. Your motherboard was probably fine. It was likely the hard drive the whole time.

Apr 5, 2012 9:55 PM in response to etresoft

Ok. You are telling me not run the download when it is finished. As a matter of fact stop the download of the update. I do not know where the files on my 1TB external drive went but it was clean. I am now in the process of copying all files and pasteing them on the external drive. Is this ok. I will download carbon copy if you think that is needed. Then I will clone to it. Do I have to clean the drive first becuase this where I am copying the file now ( about 1 1/2 hours to go - about 35 minutes into the copy and paste).


I will not be able to get a new hard drive til I get back to the USA.


I looked at the time machine and it looks like it did back up last week . This is on another external drive.


I have the programs at home in the states to reinstall them when I get there and buy another hard drive. All the programs except Aperture becuase this was placed on my computer by the IStudio here and they did not give me the original. ( I think they just installed fom the stores copy).


I dont know how to migrate my account after the installation.


Thanks.


Where are you located?

Apr 5, 2012 10:11 PM in response to rjrathbun

Let's assume that you have a problem internal harddrive.


You should install the OS on an exernal drive & boot from the external drive. This is a good thing to do to narrow down the problem anyway. Anything could be corrupted on the internal drive, so it is best to start from scratch in building the exernal drive.


If it wouldn't be too hard post back some problem log info without you name. You can use textedit to change to name to aaaa bbbb etc.


Robert

Apr 5, 2012 11:01 PM in response to rccharles

Thanks. You are talking to a person with very little computer knowlege especially when it comes to Mac. When I installed Lion it was from the download from the App store. I assume the program is on my internal drive some where. How do I copy a problem log. My biggest problem since I started using Mac is that I can not find things.

Apr 6, 2012 4:41 AM in response to rjrathbun

When Spotlight, the search engine with the icon of my avatar on the left of my post which is on your upper right corner has not indexed a drive, its contents remain invisible to both Open/Save dialog boxes, and the Finder in many instances. To ensure your files aren't damaged or missing, use a Spotlight independent search tool such as Thomas Tempelman's FindAnyFile.

Apr 6, 2012 7:24 AM in response to rjrathbun

rjrathbun wrote:


Ok. You are telling me not run the download when it is finished. As a matter of fact stop the download of the update. I do not know where the files on my 1TB external drive went but it was clean. I am now in the process of copying all files and pasteing them on the external drive. Is this ok. I will download carbon copy if you think that is needed. Then I will clone to it. Do I have to clean the drive first becuase this where I am copying the file now ( about 1 1/2 hours to go - about 35 minutes into the copy and paste).

Yes. A common mistake people have when their computer starts getting flaky is to think that the cause is some random, unspecified "bugs" in the OS. They blame Apple and do nothing. The problems only get worse so they start complaining and start applying updates to an already shaky system. Results are never good.


When you have (or think you have) a failing hard drive, your only task should be to back up your files. Anything else you do puts your data at more risk. Furthermore, since you know (or suspect) a failure, you should never make any changes to any existing backup. Do this backup to some new location.


Notebook hard drives are particularly vulnerable to failure. All notebook hard drives in all machines (PCs and Macs) come from the same handful of companies. They are literally identical. They will start to fail at 2-3 years of age. Certainly, people may chime in here with reports of some notebook drives that lasted 10 years. That's great for them. All of the failures I've had in the past 10 years (at least 2 definite ones) have been at 2-3 years of age.


My most memorable failure was when my machine locked up, wouldn't boot, and started making a horrible grinding noise. Out of desperation, I smacked the machine on the side. The sound stopped and it booted. I dropped everything and backed up. This was before Time Machine days. My wife's HD failed recently and, with Time Machine, it was unevental.


I will not be able to get a new hard drive til I get back to the USA.

As rrcharles mentioned, you should be able to run from an external drive. Unless you are really out in the middle of nowhere, you should still be able to find a hard drive. There is a reason they fail in 3 years - they are dirt cheap and available everywhere. Swapping hard drives requires a small screwdriver and 5 minutes.


I looked at the time machine and it looks like it did back up last week . This is on another external drive.

I would be a little leery of that backup since you seem to have had a failure in progress for some time. It should be fine to restore documents from that backup, but I would feel better if you did a fresh install of the operating system and applications.


I have the programs at home in the states to reinstall them when I get there and buy another hard drive. All the programs except Aperture becuase this was placed on my computer by the IStudio here and they did not give me the original. ( I think they just installed fom the stores copy).


I dont know how to migrate my account after the installation.

Well, if you don't have everything you need, then go ahead and put your faith in Apple and do a full Time Machine restore on the the new hard drive. There is a risk of continuted flakiness, however. For the record, you can run "Migration Assistant" to migrate just your user account. In this case, just do a full Time Machine restore.


Do you have a USB flash drive handy? If so, you can use Apple's Lion Recovery Software to make that USB drive bootable. Install the new hard drive then boot from the USB drive and restore from your Time Machine backup.


Where are you located?

I'm in Canada.

Apr 6, 2012 8:22 AM in response to etresoft

Thanks again. You sound very confident that this will solve the problems. To me it sounds right that if I have a new hard drive, and new instilations then it seems like everything should work becuase everything is new. The only worry I have is buying a new hard drive here in the Philippines. This is a third world country and from yers of experience with things here I know that the quality control is extremely poor and many of the things I believe to be a dumping ground for things from China. The way things break here I am convinced that anything that did not pass the quality control for the USA or old stock gets dumped on the third world countries. Also I will probably pay 2 to 3 times as much as I would in the USA. The quality is probably OK if I wait to buy the drive from the IStudio in Manila. But that is a 300 mile flight from the island I am on. I will be there in May but I will be in Michigan again in June. Therefore I think what I will do is make sure ALL files are stored on an external drive, keep the back up I have even if it is a backup from after I started to have problems, I will make a bootable drive on a flash drive. I do have a few things I need to do before I leave here on the computer, so I will pray I am able to do that before a major crash. I will then wait till I get to Michigan in June. I will probably update this thread then and hope for your guidiance then.


I copied ALL my files to an eternal drive use the copy and paste method. Do you see any problems with that method? The files look good and safe when opening them on my wifes computer. Most of my data consist of JPG pictures and Video footage.


Thanks again God Bless.


I ask where you were becuase you respond at strange times for the USA or Canada ( at least for the East coast). Here we are 12 hours ahead of Eastern Time in the USA.

Apr 6, 2012 11:33 AM in response to rjrathbun

rjrathbun wrote:


I copied ALL my files to an eternal drive use the copy and paste method. Do you see any problems with that method? The files look good and safe when opening them on my wifes computer. Most of my data consist of JPG pictures and Video footage.



Using a clone tool and/or Time Machine is best. Using copy and paste you may miss things that are hidden from the Finder. On the bright side, sometimes those files are the ones that cause trouble. Because they are hidden, they are hard to track down and fix.


If you copy entire directories, such as your entire home directory, then you will get everything inside that directory, hidden files and all. There is a risk that you or some software had squirreled away data elsewhere on the drive. When you get settled somewhere, a full reinstall of the OS onto a new drive and reinstall of applications should be all you need. Then if you manually copy your documents back over they should work fine. It will be more time consuming than either a clone or Time Machine restore, but it should work fine. That is how it always used to be done in the old days.

Apr 8, 2012 5:52 AM in response to etresoft

Ok. Here is something new. I still plan to replace the hard drive when I get back to the states. But I still want to limp along till then. The biggest problem is with the preferences and not recognizing my cameras. In an earlier reply to your question I said that I did not install any third party software. I forgot and it could be part of the problem. The last time I downloaded any updates was in January. This leads me to believe that something happen about this time. Yes it did. I did download a third party software that I forgot about. It was called fvcrunch. I have since deleted it but did not uninstall it therefore I think that it messed up my preferences. I searched the net for the program and see now they put up a new version becuase the version I downloaded isNOT comparable with Lion. This is probably part of the problem. Do you know how to fix this? I ran verify preferences and repair preferences. It fixed some but my preferences are still messed up. I hope to fix this to limp along till I get to the states. Looking for your advice.

Apr 8, 2012 6:15 AM in response to rjrathbun

When you get the chance go back to a PC. It is easier to fix, use and in general a better buy then any Mac.


I use both and find the Mac just as hard to learn, not so much for me as I am a computer geek, breaks down just as often, hardware and software, and is not that User Friendly once it does give you troubles.


If they "Just Worked" as it is stated there would not be all the Mac forums with millions of posts for all different types of users.



Good Luck.

I am almost ready to go back to a PC

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