Security questions?!

Why not bood type and birthdate, at least you will remember them...

I always answer one of three security questions everytime I bank online, along with number & password. All help keep my bank accounts safe. If Apple is being proactive keeping my Credit Card safe, Great.

Write it down in a blk book and move forward...

I've never been asked security questions yet. Quite interesting. I just downloaded an update to an app and downloaded a free app a few days ago.

I was also asked these questions. I chose them, Filled in my answers and then the screen did nothing else. now every time i go into the app store to download anything it asks me them again. I am stuck in a loop with no way of updating?

Please help

Here's a quandry...somehow my security questions changed, or the answers were changed, or something to that affect. I couldn't tell by the warning email apple sent.

So..I went and changed my password no problem.

But then in order to change the security questions -- you have to answer the compromised security questions!!! I don't know the answers that someone changed! I don't even even recall answering one of the questions!

I am now attempting to figure out where to go to solve this. I have clicked on dozens of apple support pages ( that are circular in nature!) and haven't found a phone number or even the ability to fill out an online support question.

To me, apple obviously doesn't want to hear from their customers directly. Anyone know of the phone number or link to online support?

800-275-2273

The voice response system will ask for a serial number of the product which you obviously can not provide. However, if you're persistant and repeatedly ask for an operator and repeatedly press "0," you will eventually get a human. I just when through that for a different Apple ID problem.

It's a bit frustrating because the human is communicating via text messages with the person that's actually shooting the problem but, if you're patient, I expect that your issue will be resolved.

Or you can go to https://expresslane.apple.com follow through with iTunes>iTunes Store>Account Management and have an iTunes Advisor contact you.

I think the questions are assine since no one will remember them. For example, Where were you on January 1, 2000? That's 12 years ago. How will someone remember that?

I hope Apple will allow you to choose your own questions as I've forgotten mine and phone support doesn't really help since they direct you to the link I provided above.

Hope this helps.

GIve us an opt out apple or we will opt out of your product!

Philly doesn't work for Apple. None of us do. Please take your feedback to Apple to the appropriate place:

http://www.apple.com/feedback

There, you can let Apple know that you would like less security and more vulnerability to having your account compromised.

Best of luck.

Hi DcBEARcD,

The questions are to protect your Apple ID from hackers and doubt that Apple will let you opt out.

I would contact iTunes support and give them feedback. Go to https://expresslane.apple.com follow through with iTunes>iTunes Store>Account Management and have an iTunes Advisor contact you.

Good luck.

I've been working with online support for four days now, to no avail. I have the exact same problem you do and feel like I may never be able to download from itunes again. It has been extremely frustrating and they act as though they've never heard of this problem.

Josh is correct, these security questions are not you're old ones. they are new security questions and answers that you choose and answer freshly.

Meg St._Clair,

I would use the iTunes support link I gave. An actual human bring will respond. I doubt you will get a reply using the feedback link.

@lori216: Contacting iTunes support helps a lot. I just contacted them about this very thing (security questions) and I got a reply back very quickly.

Good Luck and hope this helps.

oh come on... dude, do u know how many 'books' i have with notes? this is live, not a perfect world. i'm busy freelancer, i already have billion passwords all around because i don't like to repeat one lame password over and over again to everything... but questions like 'where i was on january 1st....' wow apple. WHO CAME UP WITH THAT CRAP! i do apologize for my words but... wasn't this upset for some time.. and the way it happens... i woke up today, did even forget what it was i wanted to download to my ipad and i get slammed out of the blue with this?? wow, what a preparedness PR for this. yes i thought the same, that this is some bs. and then the need to pick 3 stupid answers to 3 stupid questions out of 5 stupid questions that will NOT increase security, only confusion - THIS one thing was the first bad 'design' from apple... v e r y p o o r l y thought through. i know they want to protect us.. .but... the way it was done and how *****

can you find it for me aswell must of deleted it of my computer !!!