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I can't save pdf from Safari

Has anyone else had trouble saving a pdf file from Safari?

iMac (27-inch Mid 2011), Mac OS X (10.7.3)

Posted on Apr 15, 2012 9:22 AM

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79 replies

Apr 15, 2013 12:23 PM in response to cartom1010

This fix worked for me a long time ago. (Thanks again.) At some point along the way, with 10.8 updates and Adobe updates, when I go to save a pdf in Safari, I cannot paste in a file name I want to use into the save dialog box. In most cases, if I try to type in a different name anbd save, the result is a saved pdf that's viewed by Acrobat as a corrupt file and won't open (this isn't 100% the case, it's confusing). So, I end up saving the pdf as whatever name the file is, opening that file in Acrobat, and using the Save As command, at which point i *can* paste in whatever I want for the filename. But then I have to delete the original file, which is a PITA. It's been so long, I can't remember if this was the original problem that was fixed by deleting the suggested files. (which, again, did work as everyone replies.)

Apr 15, 2013 1:21 PM in response to PanGalacticGargleBlaster

Thanks for this. I've been fighting this crazy PDF behavior for several months now. This fixed it. What I don't understand is why that file didn't show up in the folder inside Library but when I did a find it said it was there. I deleted from find and now I'm back to normal behavior until the next Adobe upgrade. Figured out the location problem. It's in Macintosh HD/Library not UserHD/Library.

Aug 27, 2013 2:42 PM in response to Wally Himself

The problem with downloading PDFs from Safari seems to me to be a Safari problem, not an Adobe problem, since I use Mountain Lion's Preview as my default PDF viewer and I have had the same problem.


Safari's "Save As" action in the File menu doesn't work, and results in the saving of a 1k stub of a file with the target filename. I find that I can save successfully using any of the following methods:


(1) Control-click (or whatever you have configured to perform this function on your mouse or trackpad) on the link to the PDF. Choose "Save linked file as ... "


(2) Click on the link to the PDF. When the file is displayed, you should see an icon bar across the bottom of it. Click on the disk icon and save. This icon bar, however, disappears after a few seconds and it may not always reappear when you hover the cursor over the PDF. The simplest way is:


(3) With the PDF displayed on the screen, hit ⇧⌘S and save.


It shakes my confidence in Apple that they should have a menu item to perform so simple a function and not be able to make it work.

Apr 18, 2014 12:00 PM in response to Wally Himself

Now, two years later with OS X 10.2.9 and Safari 7.0.3, this same problem persists! The procedure of sacmacguy was the solution for me:


In Finder Go to: Macintosh HD/Library/Internet Plug-Ins and look for "AdobePDFViewerNPAPI.plugin" and move it to Disabled Plug-ins Folder (if you want to keep it). You will have to remove this file from the Internet Plug-Ins folder altogether. (I put mine in the trash)


though I note that no "Disabled Plug-ins Folder" existed in the Library folder (I created one on my desktop and moved the "AdobePDFViewerNPAPI.plugin" into it--just in case). After restarting Safari, the pdf file was still able to display in Safari, but now Safari's menu "Save As" function actually worked to download the complete file. Moreover, the cryptic "download" icon that displays if I hover my mouse over the lower center of the display also works to download the pdf file (with its original filename).

I can't save pdf from Safari

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