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Why won't PDF files open anymore?

Suddenly my iMac won't open most .PDF files - specifically those that are imbedded in the body of emails or may be identified by a hotlink on websites. But if one is simply attached to an email, that seems to open!?! The only thing I think I've done since everything worked properly was to agree to install Adobe Reader 10.1.3 and Adobe Flash Player. Can anyone help me to rectify whatever error I'm experiencing so that I can open .PDF files once again? Thanks, in advance, for your help!

Mac OS X (10.7.3)

Posted on Apr 15, 2012 9:32 PM

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59 replies

Mar 20, 2014 11:44 AM in response to paulabm77

I've tried the solutions here, and still not working. I can open PDFS from Firefox, but prefer to use Safari. I just upgraded my Macbook Pro to 10.9.2 with Safari 7.0.2. I followed the instruction GO/GO TO FILE/INTERNET PLUG-INS. But there nothing there with pdf in the title. The only 2 I have CitrixOnlineWebDeploymentPlugin and FBplugin, I'm assuming for go to meeting and facebook respectively. I have Acrobat Pro 11, but can't find reader. I tried to install reader, but it errored on install from both Safari and Firefox.


Any suggestions?

Mar 21, 2014 2:31 PM in response to Capt. Arty

Capt. Arty wrote:


I uninstalled Adobe and reinstalled Version 11.0.06 as suggested. PDF's continued to open in Safari but they will not open in Firefox with this Version or the previous version that I uninstalled. Thanks for the try.

Firefox has its own "PDFJSViewer" set by default to open PDFs.

You need to disable it and set Reader to view PDFs: http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html

Why won't PDF files open anymore?

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