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What do I do if I forget my security questions

What do I do if I forgot my security questions

iPad 2

Posted on Apr 16, 2012 8:24 AM

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68 replies

May 8, 2012 10:13 AM in response to superjesusfreak96

There are apparently some folks not having this problem with the security questions. However, I received an email letting me know that my answers to my security questions had been changed. I did not change them and now I cannot get into them to change them to something else. I changed my ID and my email and hopefully that will keep anyone from getting into my account until there is a solution to this problem. Rest assured you are not alone in this. If I get a solution sent to me then I will surely pass the info along.

May 15, 2012 3:28 AM in response to Tomcowan66

Security questions are here to stay. This manner of ensuring security has been around for years. The main issue with the old type of questions (what is your mother's maiden name) were not particularly secure because the correct answers might have been found via a Google search. Because if this I got into the habit of making up answers.


I have 6 different accounts (that I can remember off the top of my head) that use this as one part of their security. I never pick the same questions. Mostly because these accounts are tied to my finances, I.e banking, brokerage, some shopping accounts, etc. To keep everything straight I use an ewallet. It has 256-bit encryption and the only thing I have to remember is the password for it. I have a copy on my iPad, my phone, and my home computer. Been using an ewallet since 2004 and it has worked very well for me. If you have a lot of passwords I highly recommend using one and keeping it on at least two devices.

May 28, 2012 8:26 AM in response to BettCee

I am not sure how you acheived that. When I go into Password and Security and try to change the questiuons the first thing it asks for is the Security Questions, exectly the thing I forgot and want to change! And now it has locked me oput for 8 hours! Did I miss some thing in the middle there?


As or e-wallets or writing IDs and Passwords down I don't like that solution - if those are compormised then everything is lost.


Apple needs to allow more flexibility in the security questions and allow a reset via email - like they do for the password.


I am just amazed that no one from Apple has chimed in on this conversation. There are obviously quite a few folks that are having the same problem.

May 28, 2012 9:24 AM in response to khanMA

You're worried about an ewallet getting compromised (they have 256-bit encryption) but want a solution via email? Do you not understand that an email solution is the easiest to compromise?


Look, security questions are here to stay until some other more secure procedure comes out. Say something biometric. Security questions aren't new, this procedure has been around for years, especially for any website that utilizes money. Apple requires either a credit card or gift card to be linked to your account. This is your money (I assume) we're talking about. What does your bank do? Mine has several layers, including security questions. Frankly I prefer a system that protects my $$$.


Either make sure you remember your questions and answers or find some solution that works for you. But I highly doubt Apple will back off because some folks can't remember the questions/answers.

What do I do if I forget my security questions

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