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What do I do if I forget my security questions

What do I do if I forgot my security questions

iPad 2

Posted on Apr 16, 2012 8:24 AM

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68 replies

Aug 28, 2013 6:28 AM in response to t_sara_t

This is true i have the same problem as well. When I go to MyAppleID, I get the same result it just says


"The Authentication information does not match our records, please verify your email again,"


There's no reset your Verification Question,etc button anywhere like what others are stating, this is getting really annoying already, and when I try to guess the answers it just locks me out from purchasing anything for 8 hours.

Oct 30, 2013 7:41 PM in response to MorganStanzione33

If you have a verified rescue email attached to the apple id then follow the article below to get an email to reset the security questions:


http://support.apple.com/kb/HT5312


If you don't have a rescue email or you don't receive the email then you will need to contact AppleCare for assistance. Follow the article below to find the number in your country:


http://support.apple.com/kb/HE57

What do I do if I forget my security questions

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