Keyboard, trackpad stops working after unfolding

i'm having the same problem on my MacBookPro9,1 without being able to find the root issue

i have parallel desktop (all usb devices are opt out of parallel) and Unity3D both installed

but both are completely shut down when i close my lid, so i'm not sure that would be the cause (except if they fiddle with the drivers)

today, as this problem came again, the only thing hat was still active when i went to sleep was a network drive still mapped

i checked the log (Utilities/Console) and found this

9/7/13 9:29:34.000 AM     kernel[0]     AppleUSBMultitouchDriver::_getFeatureReportInfo - DeviceRequest returned with result 0xe0004057 - retrying (reportID 0xa1)
9/7/13 9:29:34.000 AM     kernel[0]     AppleUSBMultitouchDriver::_getFeatureReportInfo - DeviceRequest returned error 0xe0004057 (interface 1, reportID 0xa1)
9/7/13 9:29:34.000 AM     kernel[0]     AppleUSBMultitouchDebug: _getFeatureReportInfo returned an error in AppleUSBMultitouchDriver::_deviceGetReportWithLookUp
9/7/13 9:29:34.000 AM     kernel[0]     AppleUSBMultitouchDriver::_getFeatureReportInfo - DeviceRequest returned with result 0xe0004057 - retrying (reportID 0xd9)
9/7/13 9:29:34.000 AM     kernel[0]     AppleUSBMultitouchDriver::_getFeatureReportInfo - DeviceRequest returned error 0xe0004057 (interface 1, reportID 0xd9)
9/7/13 9:29:34.000 AM     kernel[0]     AppleUSBMultitouchDebug: _getFeatureReportInfo returned an error in AppleUSBMultitouchDriver::_deviceGetReportWithLookUp
9/7/13 9:29:40.000 AM     kernel[0]     hibernate_page_list_setall(preflight 0) start 0xffffff8102875000, 0xffffff8102914000
9/7/13 9:29:40.000 AM     kernel[0]     hibernate_page_list_setall time: 369 ms
9/7/13 9:29:40.000 AM     kernel[0]     pages 547021, wire 309195, act 211656, inact 174, cleaned 0 spec 78, zf 1770, throt 0, could discard act 7686 inact 1173 purgeable 12 spec 15277 cleaned 0
9/7/13 9:29:40.000 AM     kernel[0]     hibernate_page_list_setall found pageCount 522873
9/7/13 9:29:40.000 AM     kernel[0]     IOHibernatePollerOpen, ml_get_interrupts_enabled 0
9/7/13 9:29:40.000 AM     kernel[0]     IOHibernatePollerOpen(0)
9/7/13 9:29:40.000 AM     kernel[0]     encryptStart 13270
9/7/13 9:29:40.000 AM     kernel[0]     bitmap_size 0x3f8dc, previewSize 0xa0508, writing 522375 pages @ 0xf3054
9/7/13 9:29:40.000 AM     kernel[0]     encryptEnd dfe5000
9/7/13 9:29:40.000 AM     kernel[0]     image1Size 0x16a06c00, encryptStart1 0x13270, End1 0xdfe5000
9/7/13 9:29:40.000 AM     kernel[0]     encryptStart 16a06c00
9/7/13 9:29:40.000 AM     kernel[0]     encryptEnd 2c4c1200
9/7/13 9:29:40.000 AM     kernel[0]     PMStats: Hibernate write took 4038 ms
9/7/13 9:29:40.000 AM     kernel[0]     all time: 4038 ms, comp bytes: 2140192768 time: 2022 ms 1009 Mb/s, crypt bytes: 598262672 time: 1397 ms 408 Mb/s, 
9/7/13 9:29:40.000 AM     kernel[0]     image 743182848 (8%), uncompressed 2140192768 (522508), compressed 737805968 (34%), sum1 6d53ad1, sum2 b437711c
9/7/13 9:29:40.000 AM     kernel[0]     wired_pages_encrypted 210086, wired_pages_clear 98744, dirty_pages_encrypted 213678
9/7/13 9:29:40.000 AM     kernel[0]     hibernate_write_image done(0)
9/7/13 9:29:40.000 AM     kernel[0]     sleep
9/7/13 9:31:29.000 AM     kernel[0]     Wake reason: EC.LidOpen (User)
9/7/13 9:31:29.000 AM     kernel[0]     AirPort_Brcm43xx::powerChange: System Wake - Full Wake/ Dark Wake / Maintenance wake
9/7/13 9:31:29.000 AM     kernel[0]     Previous Sleep Cause: 5
9/7/13 9:31:29.000 AM     kernel[0]     AppleUSBMultitouchDriver::_getFeatureReportInfo - DeviceRequest returned with result 0xe0004057 - retrying (reportID 0xd1)
9/7/13 9:31:29.000 AM     kernel[0]     AppleUSBMultitouchDriver::_getFeatureReportInfo - DeviceRequest returned error 0xe0004057 (interface 1, reportID 0xd1)
9/7/13 9:31:29.000 AM     kernel[0]     AppleUSBMultitouchDebug: _getFeatureReportInfo returned an error in AppleUSBMultitouchDriver::_deviceGetReportWithLookUp
9/7/13 9:31:29.000 AM     kernel[0]     AppleUSBMultitouchDriver::_getFeatureReportInfo - DeviceRequest returned with result 0xe0004057 - retrying (reportID 0xd3)
9/7/13 9:31:29.000 AM     kernel[0]     AppleUSBMultitouchDriver::_getFeatureReportInfo - DeviceRequest returned error 0xe0004057 (interface 1, reportID 0xd3)
9/7/13 9:31:29.000 AM     kernel[0]     AppleUSBMultitouchDebug: _getFeatureReportInfo returned an error in AppleUSBMultitouchDriver::_deviceGetReportWithLookUp
9/7/13 9:31:29.000 AM     kernel[0]     AppleUSBMultitouchDriver::_getFeatureReportInfo - DeviceRequest returned with result 0xe0004057 - retrying (reportID 0xd0)
9/7/13 9:31:29.000 AM     kernel[0]     AppleUSBMultitouchDriver::_getFeatureReportInfo - DeviceRequest returned error 0xe0004057 (interface 1, reportID 0xd0)
9/7/13 9:31:29.000 AM     kernel[0]     AppleUSBMultitouchDebug: _getFeatureReportInfo returned an error in AppleUSBMultitouchDriver::_deviceGetReportWithLookUp
9/7/13 9:31:29.000 AM     kernel[0]     AppleUSBMultitouchDriver::_getFeatureReportInfo - DeviceRequest returned with result 0xe0004057 - retrying (reportID 0xa1)
9/7/13 9:31:29.000 AM     kernel[0]     AppleUSBMultitouchDriver::_getFeatureReportInfo - DeviceRequest returned error 0xe0004057 (interface 1, reportID 0xa1)
9/7/13 9:31:29.000 AM     kernel[0]     AppleUSBMultitouchDebug: _getFeatureReportInfo returned an error in AppleUSBMultitouchDriver::_deviceGetReportWithLookUp
9/7/13 9:31:29.000 AM     kernel[0]     AppleUSBMultitouchDriver::_getFeatureReportInfo - DeviceRequest returned with result 0xe0004057 - retrying (reportID 0xd9)
9/7/13 9:31:29.000 AM     kernel[0]     AppleUSBMultitouchDriver::_getFeatureReportInfo - DeviceRequest returned error 0xe0004057 (interface 1, reportID 0xd9)
9/7/13 9:31:29.000 AM     kernel[0]     AppleUSBMultitouchDebug: _getFeatureReportInfo returned an error in AppleUSBMultitouchDriver::_deviceGetReportWithLookUp

i open the lid once, then as keyboard and trackpad were not responding, i closed it again and reopened it

what can be seen is that i have a lot of

kernel[0] AppleUSBMultitouchDriver::_getFeatureReportInfo - DeviceRequest returned with result 0xe0004057 - retrying (reportID 0xa1)

so i'm not sure what to do with this error code, it looks like a problem in Apple USB touchpad driver

google did not give any hints on the resolution

so is it an hardware issue?

I've consistently had a similar problem and it's not necessary to close the lid.

My mid-2012 MBA's trackpad and keyboard will not function after waking it from display sleep only. I have it plugged into an HP monitor (zr2740w) over minidisplay port. I keep a memory card in the flash card slot fwiw. The power adapter is attached to the MBA.

I found if vmware is running with its usb driver enabled, keyboard and trackpad will not function after waking from display sleep.

After disabling vmware's usb driver, closing fusion, then the issue crops up if I have a usb hub attached when the display goes to sleep. Every time.

I have a workaround for the second situation. I can unplug the usb device and wait for the display to sleep again, then keyboard and trackpad will work when I wake it.

It's so sad this appears to be a problem that has been around for years! Could it be OSX simply does not wake its internal usb controller properly?

OSX 10.9.1, Vmware fusion 5.0.3

My Macbook Pro 15" Retina running Yosemite also has been having this problem lately. I am not running any VM's as mentioned above. I do have a USB hub plugged in, but I think it lost the keyboard without the hub.

I have a USB mouse plugged into the hub and that remains working properly, just no keyboard input possible. I can close programs and log out using the mouse. Only a restart using the mouse fixes the keyboard.

Like Jonny, I use VirtualBox to run XP and notice the issue occurred only when I left VBox running.. I'd come back to the machine and find keyboard and trackpad unresponsive; the only way to get back in for to force a shut-down.

I came across this thread just minutes after I realised I could probably use TeamViewer to dial into the mac, and sure enough, it was working just fine, just that the keyboard and trackpad on the macbook was being unresponsive.

Interestingly, once I logged in to the mac, there was a window looking for a bluetooth keyboard, and when I switched across to the vbox, there was an alert that some peripheral could not be attached.

At one point, I had all the USB inputs working perfectly with VirtualBox (by installing the Guest Additions image), so I could plug in USB things into the virtual machine, but it stopped working at some point and now it throws the same error (unable to attach <peripheral>).

Almost certain this is the problem. No idea (yet) about how to solve, apart from ensuring that the virtual machine is turned off when the machine is put to sleep. If I figure it out, I'll update this thread, as it's annoying to find the machine has 'frozen'

Sorry for the long reply 🙂