Keyboard, trackpad stops working after unfolding

I got a brand new Macbook Air the other week.

I noticed that sometimes, after folding the computer (with the OS running), then unfolding it - the keyboard and trackpad are not responding at the login screen. Actually if I press the keyboard it lights up properly but there is no access to the system. The only thing that works is the power button, so every time I have to power down the computer, then back on again.

Is this a know problem or should is my computer broken?

MacBook Air, Mac OS X (10.7.3)

Posted on Apr 17, 2012 12:31 AM

49 replies

Oct 25, 2012 2:43 PM in response to fith

Yeah, that could be a common factor. I had Unity installed, too.

aRock10

Level 1

0 points

Dec 10, 2012 8:16 AM in response to JonnyITokyo

Although this may not be the most pratical fix for everyone and others have reported it didn't solve the issue but I totally wiped my MBAir and reinstalled Mountain Lion. I haven't had the issue.

Dec 25, 2012 7:04 PM in response to JonnyITokyo

I had the same issue. I have a MBP Retina 15" with Mac OS X 10.8.2.

Does someone from Apple confirmed this is a known hardware issue?

24GHz

Level 1

145 points

Apr 27, 2013 6:55 PM in response to JonnyITokyo

Does the keyboard at least light up when you unfold it? This could be a faulty wire going to the display. I am not sure.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Keyboard, trackpad stops working after unfolding