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Level 1

5 points

iCloud Mail Down (12:30PM eastern, Apr 17, 2012)?

I was in the middle of responding to an email on iCloud.com's mail interface, and all of the sudden the "Send" button grayed out. I see I have 1 item in my drafts folder, which must be the last auto-saved draft of the reply I was typing up, but I cannot get to the draft. On iCloud.com, the loading spinner just spins and spins and eventually I get an error saying the folder can't be loaded. Same thing happens when I try to go back to the Inbox. I tried to load up the draft on my iPhone 4S, but it also just keeps spinning and never loading the draft. The fact that the problem is occuring on two devices (on separate network connections, one PC on my office's wifi and the other my 4S on AT&T's 3G network) seems to imply that the problem is server-side. Is anybody else seeing these problems?

I'm located in Tallahassee, FL. Not sure if that matters, but I suppose it could be a regional outage.

Posted on Apr 17, 2012 9:45 AM

218 replies

Aug 1, 2012 4:00 PM in response to Mike Sklens

Same here in Tennessee. I notice that the Web is fine its just if your using MAIL also it seems to not be able to see the IMAP server error I get is in tha regard.

It happens but lets see how long this last. This is growing pains after all people lets give the network people a few hours to sort it out. There was a great article online about the future of cloud computing and how hard it was in the days of mainframes and things going wrong.

lrider

Level 1

0 points

Aug 15, 2012 11:39 AM in response to Mike Sklens

I'm in LA and can't believe that only 1% of users are affected by the mail icloud outage. I've been a mobile me user for years and now that I've been forced to move everything to the cloud, my email in inaccessible? This is crazy.

Aug 20, 2012 9:37 AM in response to JohnBradshaw

My email crashed Friday, back up over the weekend, now down again. Geez!

Sep 11, 2012 5:39 PM in response to Teledude

PLEASE FIX THIS, I am waiting for a really important email for a INTERVIEW TOMORROW...Still down in California...Stop freaking about this dumb iPhone 5 announcement and FIX YOUR EMAIL BRO....GEE WHIZ

Sep 11, 2012 10:16 PM in response to Mike Sklens

Last received email was 22 HOURS AGO! I rely on this email address!

Mr. Cepp

Level 1

0 points

Sep 11, 2012 11:41 PM in response to Mike Sklens

Also down in the Swiss Alps since more then 20 Hours....

Apples image is pretty expensive to them, so you should better work on your CI before 1 Million people link your Keynote with bad experience...i wonder how the Marketing Campaign is going so far ?! I think investing a couple of Billions more in Marketing is a way better idea then a couple of million bugs in customer satisfaction for the long term...

Sep 12, 2012 5:35 AM in response to Mike Sklens

Working in The Netherlands and haven't been able to access my me.com mail for over 24 hours now. Very frustrating. Can someone at Apple please confirm that they're working on the problem?

Sep 12, 2012 11:36 AM in response to Mike Sklens

I too have not been able to receive any email and do not use or have another email acccount. It's now beyond frustrating, my business has been affected negatively. I'm hoastage to Apple's down server here in Los Angeles!!!!

iCloud Mail Down (12:30PM eastern, Apr 17, 2012)?