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Level 1

34 points

Rescue email phishing scam from id.apple.com

I think there's a new scam going around. This morning I recieved, completely out of the blue, an email supposedly from appleid@id.apple.com telling me to confirm my rescue email address. The email looked genuine and the links, when hovered over, seemed to go to the right place but id.apple.com isn't familiar to me, I've not made any account changes recently, and Apple don't use rescue emails do they?

Also - I don't think Apple just email people out of the blue with requests for personal information like this.

So this would appear to be a new phishing attempt. Looks like a scam, smells like a scam and tastes like a scam.

If anyone knows any different it would be interesting to hear their opinions. For the time being I forwarded the email to Apple's phishing dept and trashed it.

Email :

Message was edited by: chrisell - added pic of email

iPhone 4S, Windows 7

Posted on Apr 20, 2012 8:54 AM

Best reply

chrisell Author

Level 1

34 points

Posted on Apr 20, 2012 9:41 AM

Ok so I know what happened now. Someone else in my family was presented with the new security questions this morning on their phone but couldn't go any further without supplying a "rescue" email address. Like most people, they only have one email address and Apple won't let you use the same email for the primary and "rescue" address (obviously). So they used my email address instead, hence the verification email for their account coming to me.

This would appear to be genuine then.

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61 replies

Feb 9, 2015 7:03 AM in response to chrisell

Here is a good one received 2/7/15.....

. .

Dear GSX user,

Your access privileges on the Apple Global Service Exchange (GSX) system was
modified on 07-FEB-2015. A summary of your GSX access privileges follows:

* Can lookup and view Stocking/Fulfillment Orders

* Can lookup and view Parts

* Can lookup and view Repairs

* Can access Resources

* Can check Coverage/Warranty

* Can access Repair History

* Can view Messages

* Can lookup and view GSX Help Escalations

* Can lookup and view Dispatches

* Can access Technician view of Service Excellence data

* Can use IMEI number

* Can retrieve all iOS Diagnostics

See Your New Privileges

Sincerely,

Apple

https://gsx.apple.com

Please contact your GSX administrator for more information.

Rescue email phishing scam from id.apple.com