Previous 1 2 Next 23 Replies Latest reply: Dec 9, 2013 6:35 AM by mlmiles1
kaz78 Level 1 Level 1 (0 points)

Since the last week or so, my "Address Book" does not search at all anymore for any contacts on iCloud (which is where I have all my contacts). I saw others had a similar problem, and that one person was able to fix it -> https://discussions.apple.com/message/17417340?searchText=Address%20Book%20SEARC H%20does%20not%20work%20anymore#17417340 -> but this fix does not work for me. Interestingly it searches if I have contacts "On my Mac", which I usually don't.

 

I tried exporting my address book and re-inporting it (replacing all contacts), but it did not change anything.

 

Was anyone able to fix this besides the person in the above linked discussion?


MacBook Pro, Mac OS X (10.7.3), iOS5.1
  • Carolyn Samit Level 10 Level 10 (95,995 points)

    Hi..

     

    Try deleting the cache associated with the Address Book.

     

    Go to   ~/Library/Caches/com.apple.AddressBook/Cache.db

     

    For Lion v10.7x:  To find the Home folder in OS X Lion, open the Finder, hold the Option key, and choose Go > Library

     

    Move the Cache.db file to the Trash.

     

    Now see if you can search your contacts.

  • kaz78 Level 1 Level 1 (0 points)

    Thank you Carolyn.

    Just tried it, but unfortunately it did not work...

    If you or anyone else has any other suggestions, please let me know.

    Thank you again.

  • kaz78 Level 1 Level 1 (0 points)

    I think I just figured it out myself.

    In System Preferences -> iCloud -> I turned Contacts OFF once and then turned it back on. It's still downloading all my contacts from iCloud -> but the search seems to be working again for the contacts it has downloaded so far.

  • ianstudio Level 1 Level 1 (0 points)

    YEEHAH !!!

     

    I HAD THE SAME "SEARCH" ISSUE, HOWEVER I AM NOT USING iCLOUD... so my situation was yet slightly different I guess, I tried a bunch of things (exporting, reimporting etc.. Nothing worked..).

     

    FINALLY WHAT WORKED WAS: I deleted everything in the Application Support/AddressBook EXCEPT the Metadata folder. When I relaunched AddressBook.. everything worked fine again, searches etc.. and all icons even reappeared I guess they are also kept with the metadata info not jsut the images folder since I had deleted it) .. and all my contacts from Facebook that I had synched using Cobook and some other utility before that are also there...

     

    I've also played around with CoBook again.. to make sure things were stable, and so far they are.

     

    HOWEVER.. iCloud scares me... so I'll refrain from playing with that for now

  • GoonerSF Level 1 Level 1 (0 points)

    This worked for me as well.

     

    Thanks for posting.

     

    Greg

  • chr2 Level 1 Level 1 (0 points)

    Turning off iCloud syncing solved the Address Book search problem for me too just now.  But since I turned syncing back on after seeing search restored in Address Book, my Mac is insanely slow.  Let's hope this is a shortterm issue - Activity Monitor shows that Address Book is using from 28 - 40% of CPU time.  Not sure how much I can trust those numbers tho, because Activity Monitor also says that the system is 93% idle and there is no way that is true.  I guess iCloud and Address Book resyncing will catch up with each other eventually ...

  • robbie434343 Level 1 Level 1 (0 points)

    Turning off iCloud syncing and turning it back on solved the Address Book search problem for me too.  I was on with Apple for an hour.  We tried everything.  The next step was reinstalling my OS.  Glad I looked here first.

    Thanks,

    Robbie

  • Sidney3 Level 1 Level 1 (0 points)

    Deleting the cache didn't work for me. Subsequently turning Contacts off & on in Settings > iCloud worked like a charm. 2500 contacts downloaded in a couple of minutes and Address Book works perfectly again.

     

    Thanks everybody!

  • singerdf Level 1 Level 1 (0 points)

    Carolyn,

     

    I too have been having this problem for months.  I have been in touch with Apple Care with no solution.  IF I turn contacts off in icloud and then back on while deleting contacts from my Mac the search works fine for about 2 days.  Then the process starts all over again.

     

    I am looking for what triggers this to start happening to begin with.  I saw a suggestion it could be related to Spotlight???  I have the same contacts syncing to my ipad and iphone with no trouble.  I was also thinking upgrading to Mountain Lion might right whatever is wrong with the system right now.

     

    Other ideas are to look in the console log at the time the search begins to fail and see if I can find a clue.

     

    I would be grateful for any and all other ideas.

     

    Thanks,

     

    Debbie

  • Pierre Degaillande1 Level 1 Level 1 (55 points)

    I had the same problem (using iCloud and Lion) and tried the two solutions mentioned above (deleting cache and turning Contacts off and on in Icloud prefs) and it worked!

    Thanks everyone!

  • Tantris Level 1 Level 1 (0 points)

    I think I just figured it out myself.

    In System Preferences -> iCloud -> I turned Contacts OFF once and then turned it back on. It's still downloading all my contacts from iCloud -> but the search seems to be working again for the contacts it has downloaded so far.

     

    Thank you, kaz78, it worked!

  • pixmania Level 1 Level 1 (0 points)

    Tried both; deleting the cashe as well as flipping the contacts switch on and off in the prefs/mail,contacts & calendars. Not sure which but it worked!

    What seemed to work for me was removing the contacts on the problem device, not keeping them. Keeping them did not work. Took a leap of fath to let iCloud do its part.

    The best thought, is that my mail has been super sluggish for ages, I thought due to size, but now ( thanks to cleaning some issue in contacts ) runs like a top!

     

    Thanks, and love Apple Communties, fixes most my issues if I spend the time.

  • sharae Level 1 Level 1 (0 points)

    I had the same problem earlier today (address book search not working). After trying to delete preferenecs, restart system, etc I called Apple (I have AppleCare). While waiting for the advisor, I searched the Apple Community Forums and found clues to the issue - a corrupt address database index (see https://discussions.apple.com/thread/3222240 - Thank you Barney!).

     

    Rather than reinstalling my operating system, which is what Apple initially suggested to cure the problem, I decided to try:

     

    1. Backup system with time machine

    2. Navigate into Application Support/AddressBook.

    3. Delete addressbook.abcddb (the address database index) by moving it to my desktop

    4. Restart system

    5. Launch address book (search works again)

     

    So far, everything works again. I'm using OS 10.7.5, and am not syncing to iCloud.

  • darrylfromsaskatoon Level 1 Level 1 (0 points)

    Sharae: "/...

    So far, everything works again. I'm using OS 10.7.5, and am not syncing to iCloud."

     

    I am having this problem also but have fixed it once or twice (or three times?). I wondered if your fix 'stuck'?

     

    I don't want to have to 'fix' it over and over and over and over again - I don't really call that fixing if you know what I mean....

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