App Store Volume Purchase Program Error

We have been trying to purchase apps through the App Store Volume Purchase Program site for over a week. When we log in and select the quantity of apps we want and click "Buy", we receive the error message:

"We are currently experiencing technical difficulties. Please try again later."

I have called customer service, submitted a Fast Lane inquiry, and no one knows or can say what the problem is.

Anyone else having the same issue? We have purchased apps in the last few months with no problems.

iPad 2

Posted on Apr 24, 2012 3:09 PM

25 replies

Apr 25, 2012 10:27 AM in response to Friendship1234

I just figured it out. If you are using a PC, change your cookie settings to accept all cookies from apple.com. Then it should work. Hope it helps!

Apr 26, 2012 4:52 AM in response to meganfromferguson

I tried Chrome, IE, FireFox nothing would work, accepted all cookies, delete temp files and history, nothing worked. I tried Safari and my volume purchase went right threw first try.

lvtab

Level 1

0 points

Apr 27, 2012 11:58 AM in response to gyrhead

tried all these--no result. it hangs showing "transferring data from metrics.apple.com" in the status bar.

p.s. tried it on a newly installed Safari; same result

gyrhead

Level 3

785 points

Apr 27, 2012 12:50 PM in response to lvtab

Ok, this just happened to me too. I emailed an Apple Inside Account executive to see if they know whats up. Stay tuned.

gyrhead

Level 3

785 points

Apr 27, 2012 1:00 PM in response to gyrhead

The response from Apple " Iam sorry, it is being worked on. A known issue."

May 4, 2012 6:17 AM in response to meganfromferguson

I received the same error using Chrome ver:18.0.1025.168. Using Safari ver: 5.0.4 and worked fine.

gyrhead

Level 3

785 points

May 8, 2012 7:34 AM in response to lvtab

Please contact your Apple representative. I contacted an education sales manager and was told that is was a known issue that was being worked on.

Aug 21, 2012 6:07 PM in response to meganfromferguson

I have been just using Safari to purchase the apps for the time being. It seems to work fine that way. Annoying, but at least I can purchase the apps that I need when I need them.

lvtab

Level 1

0 points

Aug 21, 2012 7:02 PM in response to robinfromhenrico

I second reilly99 advice --- at some point, VPP stopped working in all non-Safari browsers. Try using Safari.

Aug 29, 2012 9:50 AM in response to meganfromferguson

Been experiencing the same problem. Only solution I found was to use Safari. All other browsers giving the same error. Very annoying!

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App Store Volume Purchase Program Error