App Store Volume Purchase Program Error

I can verify that Firefox version 12 is still claiming that there are technical difficulties after I Log in, find the app, enter my quantity, click "Continue" and once I hit the final "Buy" button, that is when I get the Technical Difficulties message.

At least I am no longer seeing a blank page that just tries to keep loading.

I tried the same proces using Safari 5.1.5 (on the same computer at work) and it worked fine.

I tried Firefox version 12 on a differnt computer (at home) and it worked.

At least I have a work-around using Safari. Firefox on my work computer used to work fine. It is possible I installed some plug in that messed it up, or an update that maybe broke it. It is also possible that the last lime that it did work was an earlier version of Firefox, but I believe the OS version was still the same. The computer having the problems is running 10.6.8.

I've done 3 different computers, and firefox, chrome, ie and safari on each. I've gotten both blank page and the "technical difficulties" page on all. Occasionally, it goes through. I think it's random when it goes through vs when it doesn't. I cannot find any correlation with browser or computer used. I'm quite frustrated since it is impossible to run iPad classes if the app-buying process is this flaky. I'm running iPad pilot classes and this attitude by Apple is really making me question whether the school as a whole should NOT adapt iPads.

What versions of the browsers and computers are you using? I see that you mention IE. Are you on PC's? I think there might be two different problems that have gone on recently. I think the "blank page" isse was on Apple's end and perhaps that is what they have admitted to (and possible fixed) since I have not seen the blank page issue in a while.

The Technical difficulties error may be related to the browser version and.or computer version, since I can replicate the problem and also have it work for me on the same computer using two different browsers (Firefox-no, Safari-yes.)

I will continue to test with browsers and computers, but unfortunatly, I do not actually purchase that many paid apps through VPP. Most of my apps are free, since I am in a school so my testing process is slow waitning for the need to buy an app.

1 pc - Windows Vista (and actually, this is the one that has had the most "success"), 2pcs with win7.

all browsers are the latest versions -- I've been getting these errors since late march. I have seen the "tech difficulties" page in Safari.

Please contact your Apple representative. I contacted an education sales manager and was told that is was a known issue that was being worked on.

Our school has been experiencing this and other problems with the VPP since June. it is very frustrating and Apple offers very little support. Currently we cannot even sign in to the VPP. Even though we use the username and password that worked previously, we cannot get 'in" to the store. Therefore we cannnot buy app codes, therefore we have 40 iPads with nothing but the default apps loaded on them. School starts Monday. There will be a lot of disappointed teachers and students if we don't get this solved. Does anyone have any ideas?

I have been just using Safari to purchase the apps for the time being. It seems to work fine that way. Annoying, but at least I can purchase the apps that I need when I need them.

I second reilly99 advice --- at some point, VPP stopped working in all non-Safari browsers. Try using Safari.

We are still having trouble accessing the VVP despite trying Chrome, Safari, Firefox, and IE. Apple has been very unresponsive and unhelpful. It is disheartening. Our school uses Wikispaces and Edublogs and both companies have a quick response time and are very helpful. Apple is not my friend today.

Been experiencing the same problem. Only solution I found was to use Safari. All other browsers giving the same error. Very annoying!