mail will not send

Thanks for your reply

Since I posted I have deleted all my email addresses in Mac Mail in turn and then reentered them with the result that I now have btinternet and gmail SMTP servers online so I'm able to send emails again. Heaven knows why this should have made any difference because I reentered the same passwords etc as before! The others, including Hotmail are all offline. I don't understand for the life of me why my Yahoo account isn't online because btinternet uses Yahoo as well. Nowt stranger than computers and BT!

Hi Bruce94551

I am in the UK and had a similar problem. Ii eventually found the problem was due to my BT Home Hub Router. Not sure where you live, but of you are in the UK, this might work for you.

I found this fix below on https://discussions.apple.com/thread/4604180?start=15&tstart=0

It worked for me. If you can't link to the URL, here is the body of the text

There's an issue related to the BT homehub that is providing a hostname that is "syntactically incorrect" for several smtp server.

Here's how you can fix it.

Using your internet browser, go to the address "192.168.1.254

- Follow instructions to reset your password if asked.

- Then go to "Settings", then "Advanced Settings" and "home network"

You will see there all the devices that are connected or that has been connected before. It's gonna be easyer if yout computer is the only one connected.

Your computer should have a name like "unknown-xx:xx:xx:xx:xx ...

Click on this name, chose another name without any special characters, like "macbook" for exemple.

And then click on "apply"

- restart your computer.

That should fix the issue.

Credit goes to vincentfromcork for providing me with the solution.

Hope it works for you. If it does, spread the word ;-)

Hi Happygolfer

I am in the UK and had a similar problem. Ii eventually found the problem was due to my BT Home Hub Router. Not sure where you live, but of you are in the UK, this might work for you.

I found this fix below on https://discussions.apple.com/thread/4604180?start=15&tstart=0

It worked for me. If you can't link to the URL, here is the body of the text

There's an issue related to the BT homehub that is providing a hostname that is "syntactically incorrect" for several smtp server.

Here's how you can fix it.

Using your internet browser, go to the address "192.168.1.254

- Follow instructions to reset your password if asked.

- Then go to "Settings", then "Advanced Settings" and "home network"

You will see there all the devices that are connected or that has been connected before. It's gonna be easyer if yout computer is the only one connected.

Your computer should have a name like "unknown-xx:xx:xx:xx:xx ...

Click on this name, chose another name without any special characters, like "macbook" for exemple.

And then click on "apply"

- restart your computer.

That should fix the issue.

Credit goes to vincentfromcork for providing me with the solution.

Hope it works for you. If it does, spread the word ;-)

Hi Kitui5658

I am in the UK and had a similar problem. Ii eventually found the problem was due to my BT Home Hub Router. Not sure where you live, but of you are in the UK, this might work for you.

I found this fix below on https://discussions.apple.com/thread/4604180?start=15&tstart=0

It worked for me. If you can't link to the URL, here is the body of the text

There's an issue related to the BT homehub that is providing a hostname that is "syntactically incorrect" for several smtp server.

Here's how you can fix it.

Using your internet browser, go to the address "192.168.1.254

- Follow instructions to reset your password if asked.

- Then go to "Settings", then "Advanced Settings" and "home network"

You will see there all the devices that are connected or that has been connected before. It's gonna be easyer if yout computer is the only one connected.

Your computer should have a name like "unknown-xx:xx:xx:xx:xx ...

Click on this name, chose another name without any special characters, like "macbook" for exemple.

And then click on "apply"

- restart your computer.

That should fix the issue.

Credit goes to vincentfromcork for providing me with the solution.

Hope it works for you. If it does, spread the word ;-)

The DNS solution worked a treat, but if it didnt work for you, make sure that your password is correct in the SMTP settings as this usually is the fault.

Bax

I had this problem with Outlook my pc and, after reinstalling various bits without success, it turned out to simply need a change to the outgoing mail server from smtp.mail.me.com to p06-smtp.mail.me.com and hey-presto back to normal service.

I can't imagine why it should have needed to do this. I'm really disappointed that Apple should allow so many people to scratch around looking for a solution when they should have realised the consequences of making changes without checks.

Hope this works for others.

Thanks Siobhan, that worked a treat. After months ot not being able to, I can now send from my Mac Mail. Cheers.🙂

i had to reset my computer after and worked fine 🙂

Thanks Siobhan

One note I would say is after doing this I had to restart my computer after this is worked perfectly 🙂

I had similar problem where mail on Iphone, ipad and mac received, but would not send.

Tried most "fixes" on forums, including rebooting idevices, resetting network settings, deleting accounts, checking passwords, etc.

In the end I rebooted both my Time Capsule (used as router) and my BT Router (Time Capsule connected to this).

Mail now sends on all idevices.

Had the same problem just started last week after I changed my AOL password. Entering the new password into iPhone 4S AOL account did not fix anything. Went to the AOL captcha link noted previously and did that. Still no luck on sending mail. Could always receive tho... Could not change password in outgoing mail server on iPhone. Solution was to add NEW server smtp.aol.com, username without @aol.com, new password. Did this for each AOL email account on iPhone (2) then turned off both OLD aol smtp.....and it works fine. Can now send emails.

Hi people,that's the way to solve the prob..

Go to setting>click ICloud>go to advanced section and click Mail> go to outgoing mail server and click SMTP and switch on the iCloud SMTP server. And it's done..

Trying sending the mail afterwords and reply.thanks...

I couldn't send mail. I went into Mail Preferences, deleted all my accounts including iCloud, then put them back on. Now everything works and I can send mail again.