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Level 1

0 points

Problems with YouTube - iPad app and Safari on iPad

Recently, I have started to encounter problems with YouTube on the iPad. The first is the desktop version of YouTube on safari. At first it worked fine, but a few days ago, whenever I try to watch a video, the playing area stays black and a message appears saying 'This video is currently unavailable.' One 'solution' I found online was to switch to the HTML5 video player in 'TestTube.' However, as the videos had been working before I didn't see why it was necessary, and anyway when I tried it only a few videos worked, with the rest showing the same message I described earlier. The mobile version of the YouTube site woks fine.

The second problem lies with the subscriptions feature of the YouTube app. When I tap the subscriptions button, not all of them show up. I've tried finding a video by the user I want to subscribe to, tapping 'More From', followed by 'Subscribe,' but this brings up the error message 'YouTube not avaliable.' Subscribing to any other channel from the app works fine.

Thanks - any help with either porblem would be greatly appreciated! I don't really want to go to the Apple store, and my free telephone support that came with the iPad finished some time ago.

iPad (3rd generation) Wi-Fi, iOS 5.1

Posted on Apr 27, 2012 11:14 AM

18 replies

Jagsbar

Level 1

0 points

Jul 17, 2012 3:37 AM in response to David_10

I have the exact same problem. I have contacted support and they advised me to contact my netowrk provider, suggesting that it may be an incompatibility issue between my iPad 3rd gen and my Talk Talk network. He made an analogy about running a Ferarri with a Skoda engine or something like that.

I have to agree with the rant regarding Google trying to push people into buying their products using YouTube as the weapon, it definately does smell a bit fishy.

I have tried changing all the settings as instructed ie. resetting the ipad, changing the DNS server, clearing cache, resetting my modem etc. but to no avail.

What i have done now is arrange for Talk Talk to come and install the latest boradband technology they have to see whther it is indeed my Network's fault as opposed to an iPad or Google issue, although i am not holding my breath.

If Apple could actually comment on this it would be great as there does seem to be a lot of people experiencing problems with YouTube on their iPad.

meltra

Level 1

5 points

Oct 19, 2013 4:25 PM in response to David_10

Youtube works fine in Chrome for iOS.

Apr 29, 2014 5:23 AM in response to David_10

In my case, I have an additional issue of the iPad playing the wrong video. Weirdly enough, it usually starts playing the video of a couple making out in a car. Same issue with the iPhone.

Problems with YouTube - iPad app and Safari on iPad