iCloud integration causes Outlook to hang when switching to Calendar for a LONG TIME?

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Level 1

14 points

iCloud integration causes Outlook to hang when switching to Calendar for a LONG TIME?

I've been working on integrating iCloud (contacts and calendar) into outlook (tried 2007 & 2010). With 3 kids I have to integrate our home and work calendars if we expect to have any chance of remembering anything.

I thought I had found a solution, using the basic windows iCloud control panel and then using a free piece of software from CodeTwo - http://www.codetwo.com/sync-for-icloud/ - which essentially just keeps any of your outlook folders (contacts, calendar, etc) in sync with one of the iCloud generated folders. One way either direction or Two way.

This all worked just fine... except...through process of elimination I found that once the iCloud control panel has generated it's iCloud 'pst' and Outlook is opening it; that Outlook takes an excruciatingly long time (minutes) to switch into the Calendar. I don't see this behavior when switching to Contacts or back to Mail. This persists even if I turn syncing for anything outlook related off at the iCloud control panel, presumably because the iCloud folders are still present in outlook. It isn't until I remove them, that things go back to normal.

Curiously, I'm doing this on two different pc's. One has normal Outlook (local files) and all works fine, while the other has an Exchange Server account, it's the one that's hanging.

windows 7 64bit

outlook 2007 & 2010 (with an exchange account)

iCloud control panel 1.1 (64 bit)

iCloud-OTHER, Windows 7, Outlook

Posted on May 1, 2012 6:09 AM

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Answer 1

Best reply

Ilkkaq

Level 1

4 points

Jan 5, 2017 2:22 AM in response to chloetzli

2017... aaand problem is NOT solved yet. Windows 10, latest Outlook from Office 365, new computer... after icloud outlook integration is installed, switching to calendar view in outlook takes very very long time. Problem is solved when disabling the outlook icloud add on, but then icloud calenders are not syncing obviously. I may have to forget the icould calendard and swith to use e.g. Google calendar with my family.

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Answer 2

fmzd

Level 1

8 points

Jan 13, 2017 5:03 AM in response to spaten

Incredible this is still going on. In my case it is not minutes any longer though. So it has gone down to simply being annoying to have outlook hanging for 10 seconds each time you want to see or modify your calendar. Seems like an eternity anyway!

I have latest icloud as of Dec 2016, and Outlook 2016.

The best work around that I have found in this thread is to keep two instances of outlook running, one is kept on the calendar and the other one used for everything else, but the calendar.

Other workarounds do not let you see all your calendars overlaid simultaneously, which forfeits a significant part of why you want the integration after all.

Apple and Microsoft, can you collaborate and get this fixed!? Stop blaming each other, we paid both of you for your products!

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Answer 3

sdpen

Level 1

4 points

Mar 10, 2017 7:17 AM in response to spaten

It's nice we have this community. In lieu of real product support, we can commiserate with each other.

Seriously, as a software engineer, this should be an easy problem to fix...if anyone at Apple cared.

-Scott

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Answer 4

Sep 17, 2017 11:55 AM in response to spaten

X100,000,000,000 *** is up? Why the **** can't someone do something about this. Calendars are critical and having them sync is just as needed as breathing. Office and Apple need to get their ship together and make this sync work. Code-2 used to be great, now it *** so bad that I almost went to Google.... But then what...

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Answer 5

samsoyy

Level 1

10 points

May 8, 2012 3:33 AM in response to spaten

Hi

Are you sure you have the latest updates for Outlook 2010 and 2007 installed? Do you have lots of appointments in your calendar?

And more thing. Are you sure the calendar has finished sycing with iCloud? Perhpas it is still in the processes of sycing and that's why it's slowing down the entire Outlook.

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Answer 6

spaten Author

Level 1

14 points

May 9, 2012 5:56 AM in response to samsoyy

Yes, I do have all the latest updates. I even ran a test where I exported all my appointments out of my calendar, then deleted them off the exchange server. This still didn't help.

I was able to get a coworker to run the control panel on his work PC, and he did not see the problem.

Then, I added the exchange account to my home PC on Office 2007 (our exchange server can do this through the outlook web access server) and then the problem showed up there as well.

All I can figure is that there must be some key difference between my outlook account and his, although I can't imagine what that might be. I'm not inclined to push our IT dept to investigate, it's just not worth the pain of trying to explain the problem to them, just to be told 'we don't support apple products'... i know, i know... just please check this for me.... anyway, not worth it.

I've since rolled everything back into a central gmail account (contacts, calendar) and am using that as the 'cloud' to keep things sync'd. I'm using a relatively cheap piece of software called 'gsyncit' (http://www.fieldstonsoftware.com/software/gsyncit3/index.shtml) and it seems to be doing the job quite well. In reality, this is no less integrated than iCloud since that required an extra service to keep things sync'd as well.

It's highly configurable, so i feel like I have much more control over what sync's to what.. no complaints so far.

thanks for the suggestions and attempts to help!

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Answer 7

May 10, 2012 10:58 PM in response to spaten

I have the exact same problem, im not using it into my personal computer, im using it in my work's computer, I used it for a time with outlook 2010 with no problem, I even preferred to use the icloud calendar over the excange calendar but after I did a reimage to my computer because something else was acting weird, I resintall everything and from then I started to get the issue you have.

I have tried everything, updates from microsoft, updates from apple, disabling, enablaing the add on but nothing seems to solve the issue, as soon as I disable the icloud add on from outlook the problem is gone.

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Answer 8

vschmi

Level 1

0 points

Jun 28, 2012 12:31 AM in response to spaten

Same constellation on my system. Same slowness when opening calendar.

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Answer 9

Aug 7, 2012 1:25 PM in response to spaten

I'm also running into the same issue: Windows 7 64 bit with Outlook 2010 (64bit) connected to Exchange. I'm only using iCloud for Contacts. As soon as I sign-out of iCloud, performance returns.

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Answer 10

Aug 17, 2012 8:18 AM in response to spaten

Same issue here...anyone found a resolution?

Using Outlook at work on a Windows 7 PC. Using iCloud Control Panel to integrate my personal calendar. Calendar now takes 4 - 5 seconds to open since enabling iCloud integration.

Is there a solution? Or is this something we have to deal with?

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Answer 11

Sep 13, 2012 1:28 AM in response to spaten

I have the same problem in my office. Outlook 2010 and Windows 7. It seems to me that this problem started to occur fairly recently (over the course of the summer). Previously I did not have this problem.

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Answer 12

JackW3

Level 1

4 points

Oct 10, 2012 8:40 AM in response to spaten

I experience the same thing. Outlook 2010, Windows 7 Pro x64. I've been experiencing this issue since I installed the iCloud control panel app and tried syncing on my system that connects to Exchange Server (last March). I have another computer that does not connect to Exchange Server but connects to a POP server, no problems there with iCould syncing. I get around it by opening appointments in a separate window. A straightforward solution would be nice.

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Answer 13

Mar 11, 2013 10:40 AM in response to spaten

Same thing here, still no solution?

I have the problem both on WIndows 7 with Outlook 2010, and Windows 8 with Outlook 2013

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Answer 14

Mar 11, 2013 11:00 AM in response to Matthias Fonteyne

Still no real workable solution (for me, at least). My workaround is to maintain two open Outlook windows. I keep one on Calendar at all times, and then use the other to move about Email, contacts, etc. Kind of clunky, but better than waiting.

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Answer 15

Rich-Tea

Level 1

0 points

Apr 30, 2013 6:28 AM in response to spaten

+1 for exactly the same problem. Has anyone found a true solution for this yet?

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