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NVIDIA GeForce GT 130 Kernel Panics/Freezes in Lion & late Snow Leopard

I've found some other reports of these freezes scattered about the forums, but usually other people come in and post something about unrelated video cards. So this thread is specific to NVIDIA GeForce GT 130 running OS X Lion (10.7-10.7.3), to avoid confusion and cross-polination of different issues.


Hardware Overview:


Model Name: iMac

Model Identifier: iMac9,1

Processor Name: Intel Core 2 Duo

Processor Speed: 3.06 GHz

Number of Processors: 1

Total Number of Cores: 2

L2 Cache: 6 MB

Memory: 8 GB

Bus Speed: 1.07 GHz

Boot ROM Version: IM91.008D.B08

SMC Version (system): 1.37f3


NVIDIA GeForce GT 130:


Chipset Model: NVIDIA GeForce GT 130

Type: GPU

Bus: PCIe

PCIe Lane Width: x16

VRAM (Total): 512 MB

Vendor: NVIDIA (0x10de)

Device ID: 0x062e

Revision ID: 0x00a1

ROM Revision: 3370



Since upgrading to Lion I have had many issues with crashes and kernel panics characterized by the following symptoms, listed here in detail so that people can find them when they search:


  • Pixellation - colored pixels appear in different areas of the screen, in seemingly random bunches.
  • Mosaics - squares appear redrawn in the wrong part of the screen. Sometimes these squares are large, other times tiny.
  • Recovery - sometimes the system recovers once it starts doing these. Other times it just keeps going until it freezes/panics.
  • Kernel Panics - I've only had the "grey screen" appear once or twice. Usually there is a complete system lockup before this can happen, and I have to reboot the system manually.


Some solutions/attempts to solve:


  • Turn off Energy Saving - This is horrible for the monitor and can lead to burn-in, but I found that many of my crashes occured when the system was trying to recover from "screen sleep". So now I run a screen saver instead, which doesn't seem to trigger it as much.
  • Screen Saver - Sometimes I can "refresh" the system by turning on the screen saver and then coming back. Other times, this doesn't work and the pixellation/mosaic remains. Sometimes I can't even initialize the screen saver at all (in which case a total freeze usually occurs right after).
  • Rebooting - seems to clear things up for a while, but inevitably, the problem resurfaces.
  • Running Windows - Not really a solution, but I have had absolutely no issues with this behavior while running Windows 7 on this same machine (under Bootcamp).
  • Downgrading to Snow Leopard - I have not attempted this, but I've read others say that their crashes went away when they did. I would like some more concrete evidence on this if anyone has it.


My diagnosis so far:


OS X Lion's NVIDIA driver kernel extensions (kexts) seem to be faulty with this GPU. The Windows drivers for this GPU work better on Apple's own hardware than OS X Lion's. Anectodal evidence indicates that Snow Leopard's drivers (at least up to 10.6.3 – more confirmation needed) do not display this issue. I can confirm that this never occurred in Snow Leopard until Lion was released and I upgraded to it.


My request for help and information:


  • If you are running this GPU (GeForce GT 130) and OS X Lion, please contribute to this thread offering any solutions you may have or, at the very least, listing your hardware and GPU profile.
  • If you can, post crash logs so that we can compare common issues (NVDA Resman seems to be a huge recurring kext in the crash logs, for instance).
  • Post screen shots or pictures taken of the pixellation (colored pixels) and mosaic (squares drawn in the wrong place) phenomenon, so we can build a body of evidence regarding this issue. I will continue to update this thread with the same.


I feel Apple has ignored these issues for far too long, and required too many people to simply purchase new computers and new GPUs. If we can build a solid body of evidence regarding this specific issue, it will be a thread that Apple Support can be referred to.

iMac, Mac OS X (10.7.3), 3.06 Ghz (Early 2009 – iMac9,1)

Posted on May 9, 2012 8:15 AM

Reply
468 replies

Jun 13, 2013 2:22 PM in response to David Portela

Another humbled user who has a 2009 iMac with the GT 130 card and my machine is approaching useless. i've tried all of the fixes listed on the various threads (many of them) and nothing seems to work. (CUDA, freeze fix etc etc.) So very dissappointed with Apple on this one. The solution to buy a new computer is a joke. if ML was not compatible with this graphics card then the machine should not have been supported in software install. Apple ***** these days.... We need a good class action lawyer it looks like.

Jun 13, 2013 11:54 PM in response to David Portela

Well, I'm back with a report on what happened. After a few news sites linked to this thread, I was contacted by email by an Apple representative, who offered to help. First he requested I run a system diagnostic following specific instructions, the results of which were sent to him. After a couple of days he wrote back and said he would like to offer to fix the issue. Since I'm in Brazil, we coordinated through someone in Apple Brazil to find the nearest authorized service provider.


When I took the machine in, the ASP was puzzled at first (it's out of warranty? And Apple's going to fix it?) but upon checking their system they saw that there was already a work order there with the iMac's serial number, so they took it in. A week and a half later they let me know it was ready to pick up. When I did so, I made sure to ask what had been done, so that I might have a clue what the problem was. The lady said that the video card and screen had both been replaced. This seems to be the case as the screen seemed brighter when I turned it on, later.


I have since passed on the iMac to another member of our team who also does graphically intensive work, and have been checking in with him regularly. He has reported no crashes since the fix. The first thing I did when I got the machine back was to zero the hard drive and put a fresh install of Mountain Lion on it, before prepping it with the software my teammate would use. It didn't crash or pixelate at all during any of those steps. If the issue happens again, I will definitely be reporting back.


I would like to thank Apple for fixing this issue on our iMac. I do feel this is a recurring hardware issue in these iMac models and that the other cases that have been reported here should be scrutinized by Apple to see if their issues stem from the same cause. These are expensive machines (especially outside of the US) and it can be tremendously discouraging to find out your $5000 computer has become little more than an oversized paperweight...so I can definitely understand the frustration some people have expressed. I would urge those who have this iMac model and are experiencing this issue to contact Apple and point them at this thread and this post, specifically. Hopefully they will deal with your broken iMac with the same grace, responsibility and integrity that they displayed in my case. Best of luck to all.

Jun 14, 2013 12:22 AM in response to David Portela

Nice... Count your blessing my friend. Voce tem sorte! And I know that Brazilian Tax Laws required you to pay a hefty premium when you initially bought your iMac. Anyway, I don't think Apple will reach out to all of us, but at least they took care of you. Unfortunately I will most likely buy Mavericks in hopes that the new memory compression and processing threads help my old iMac. I'm sure that the issue lies with Mountain Lion and the nvidia graphic drivers. The damage is already done to those of us reporting, so the graphic cards most likely need reballing.


It's sad to know that my iMac will soon die, and worse, I'd be willing to pay Apple's 3rd party service for a new Video card. But since I've already reapplied thermal grease to my chip, they treat me like I have a disease! I don't know what I will replace it with when it finally stops booting, but unitl then, I will keep running the fans at >3000 rpm. I've had 1 crash since testing the new Lightroom 5, but I forgot to spin my fans!!!


Tchau!


-Jeff

Jun 14, 2013 12:30 AM in response to rip662

Actually the problem was also present in later builds of Snow Leopard, and Lion is also affected.


Glad yours is working again David. I assume it was the replacement of the video card that has addressed it. I hope that time and heat will not reintroduce the issue!


My crashes are less frequent after fiddling with the kexts (although I wonder whether the cooler weather is helping also), however it still locks up every now & then. Incredibly frustrating.


Simon.

Jun 14, 2013 7:41 AM in response to David Portela

Glad to hear things worked out for you David. I unfortunately was not greeted with the same hospitality when I contacted Apple about it - bascially shown the door. It does go to illustrate how they are achieving record profits these days. Frankly for the first time in 25 years its got me looking at other computing solutions in my future - lockin costs and all.

Jun 22, 2013 8:21 AM in response to David Portela

Same problem (NVidia GT130 / iMac 2009 / ML 10.8.{1,2,3,4}) Screen pixilates, sometimes a crash log that indicates NVidia driver problem.

User uploaded file


I had been going back and forth between software and hardware issues, re-insall ML, etc. It seems to be a software/hardware issue that is triggered by heat and certain software. It may be that certain software just cause a heat issue or it may be certain driver functionality that is sensitive to heat.


I took it to a an ASP and they ran diagnostics for a week and could not see a failure.


It certainly seems like there is a design issue. (A designed in California issue?) which is a firmware thermal management issue or a driver issue. This is only something that Apple/NVidia can fix. I am glad that Pixelmator has a workaround but this does not seem to be a general fix.


All the GeForce drivers seem to be updated as of 5/7/2013 and have kext version 8.1.2 installed with no improvement.


Not sure where to go from here, replacing the NVidia GT 130 card seems to just be the same problem. Apple doesn't have a fix and is not interested in supporting a 4 year old machine. I don't really want to go back to SL since I have updated my other machines to ML with no problem.

NVIDIA GeForce GT 130 Kernel Panics/Freezes in Lion & late Snow Leopard

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