You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

wifi: no hardware found after 10.7.4 update

Hi -


After I did the 10.7.4 update on my mid-2010 macbook pro core i7 this evening, my wifi adapter/internet is not working, it is grayed out and says "no wifi hardware found". I have re-booted my machine 4-5 times but that did not help.


Apparently, if I boot into recovery partition via holding Cmd+R > there my wifi is working and is properly connected. Infact, I am writing this message through that receovery partition safari window connected to wifi just fine.


Another weird nothing I noticed is if I boot into the Safari-only Guest User account, there also wifi is working just fine, no problem.


However, in both of my user accounts, it is giving me this "no wifi hardware found" error and won't connect to internet. In fact, ethernet wasn't working as well in user accounts.


Any suggestions besides taking to apple store?

MacBook Pro, Mac OS X (10.6.7), 8GB, 500GB, core-i7, late 2010

Posted on May 9, 2012 7:16 PM

Reply
40 replies

May 30, 2012 10:37 AM in response to NSewell

Here is a possible solution. Bear with me or go to the end.


I also and the "No WiFi Hardware" problem after upgrading to 10.7.4 and visited the Genius Bar and after the guy couldn't figure out what was going on I was advised to do a clean install of 10.7.4 and restore from Time Machine. This seemed outrageous so I tried to figure out what was going on.


In addition to the symptom of the "no wifi hardware" message, I also noticed in the "About This Mac" box that the software was listed as 10.7.3. Check that. Then, I noticed some kernel logs that showed a bunch of messages like:

May 16 14:12:46 periodot kernel[0]: Refusing new kext com.apple.kpi.bsd, v11.4: already have loaded v11.3.


And I found a telltale:

May 16 14:11:45 periodot com.apple.kextcache[1584]: Error copying //System/Library/Caches/com.apple.corestorage/EncryptedRoot.plist.wipekey to /Volumes/Boot OS X/com.apple.boot.P/System/Library/Caches/com.apple.corestorage/EncryptedRoot.pl ist.wipekey

May 16 14:11:45 periodot com.apple.kextcache[1584]: ucopyRPS - Error copying files used by the booter. errno 28 No space left on device


I used diskutil list to view:

/dev/disk0

#: TYPE NAME SIZE IDENTIFIER

0: GUID_partition_scheme *480.1 GB disk0

1: EFI 209.7 MB disk0s1

2: Apple_CoreStorage 479.8 GB disk0s2

3: Apple_Boot Boot OS X 134.2 MB disk0s3


I saw that the kext files from 10.7.4 that were trying to be copied could not possibly fit in the "Boot OS X" partition after replacing the old versions. I saw that the files together were nowhere near 134MB. I checked and saw an item .com.apple.NetBootX that was taking up over 90MB. I removed this directory since I never do net booting and then rebooted. All my problems immediately disappeared and I was able to use WiFi again. The About This Mac box now showed 10.7.4.


Where did this 90MB directory come from?? The previous time I was in the Genius Bar there was a net-booted hardware diagnostic that was run. This probably left that NetBootX directory in my boot cache, leaving only about 8KB of free space with 10.7.3. Since 10.7.4 is slightly bigger than 10.7.3, trying to update the boot cache failed since there was not enough space. The old kernel extensions were still in the boot cache and that caused the system to be messed up but partially working. Removing the extraneous NetBootX directory allowed the copy/update job to complete, thus fixing the upgrade problem. So it appears to me that this is a problem that would hit anyone who has visited a Genius Bar and had a hardware diagnostic or other NetBoot operation done, then tried to upgrade to 10.7.4. My solution avoids having to do a fresh install and restoring from time machine.


To carry out this fix,

make sure Diskutility is not running then enable the Debug Menu in from the command line:

write com.apple.DiskUtility DUDebugMenuEnabled 1

  • launch Disk Utility.
  • Go to the Debug menu and enable Show Every Partition.
  • You should be able to see "Boot OS X". Mount that partition. On some machines that partition may not exist, in which case this solution may not apply to you.
  • Go to the mount point /Volumes/Boot OS X and then look for .com.apple.NetBootX.
  • Copy it somewhere safe like your home directory, just in case something bad happens, and delete it from /Volumes/Boot OS X. (If you can't find that directory then maybe this solution doesn't apply. If you're wondering, run "df" in a terminal and check how much free space is on that volume.)
  • Quit Disk Utility, then reboot.


With luck the upgrade will then complete.


I filed a bug report when I figured this out 2 weeks ago but haven't gotten any feedback from Apple.

May 30, 2012 11:06 AM in response to klotzkopf

I think you hit the nail on the head with your netboot theory!

Just before I updated to 10.7.4 I visited the Genius bar for an unrelated issue. They performed a netboot to do some diagnostics on my machine.


In my case removing filevault from my drive (after the 10.7.4 update mess) must have cleared the cache (since that made the problem disappear for me).


All has been well with my machine since then.

Jun 10, 2012 5:03 PM in response to FunkyDrug

As mentioned in my previous reply my problem was that the Airport in my MacBook can't "See" any wifi network, not even my iPhone's shared connection.

So I decided to make a clean install of Lion 10.7.3 from the file I saved via AppStore and the problem stills the same, hardware seems installed correctly but doesn't find nor connects if i add it manually...

So I then decided to install Snow Leopard 10.6 from the original DVD bought some years ago, and the problem persists!!!


My MacBook Aluminum 2008 can't find any WiFi SSID

Jun 10, 2012 5:05 PM in response to oecs88

oecs88 wrote:


As mentioned in my previous reply my problem was that the Airport in my MacBook can't "See" any wifi network, not even my iPhone's shared connection.

So I decided to make a clean install of Lion 10.7.3 from the file I saved via AppStore and the problem stills the same, hardware seems installed correctly but doesn't find nor connects if i add it manually...

So I then decided to install Snow Leopard 10.6 from the original DVD bought some years ago, and the problem persists!!!


My MacBook Aluminum 2008 can't find any WiFi SSID

Then your WiFi card is more then likely bad.

Jul 13, 2012 6:18 AM in response to FunkyDrug

open terminal window...and do some unix stuff...

type in the following:

cd library [enter]

cd preferences [enter]

cd system configuration [enter]

rm com.apple.airport* [enter]

now reboot your computer

This worked for my 2009 macbook which has mac osx lion. my problem was that the computer said there was no wi-fi hardware. Below is the information I used for the above steps which I obtained from some aussie unix geeks.

Go into /Library/Preferences/SystemConfiguration delete all com.apple.airport* and com.apple.network* files

Reboot.

you do not need to reload software for this fault, unix screws up sometimes and only needs a few files deleted to start working again.

wifi: no hardware found after 10.7.4 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.