More help for those with the same issue as mine. I have not yet heard back from Apple yet, but have found more information reguarding my issue. My ipad is fixed and currently working, "mostly" on my wifes ipod...(except gmail) I have gmail working on the ipod using exchange for now until Apple gets back to me. Please read the email message I sent to Apple Engineering this morning below.
After looking into this more over the weekend. I am proud to say I may have figured out the problem and wish to share this with you and apple engineering. I got my iPad working, but still can not get my wife's iPod touch gen4 to work. Let me explain what I believe the issue is and maybe you or apple engineering can tell the rest of the world how to troubleshoot this.
You see, we were at home on the wifi local network setup through linksys router wrt54gs, and connected from there to the Internet with Verizon dsl. All the mail settings were set up on this LAN and all worked fine until I installed the iTunes apple iPad update to 5.1.1 and then this message error came up that this case number reflects.
I do not get cell service at my home.. And do have an account with AT&T for data plan. So this morning when we went to town and I had cell service I was able to setup all the email accounts and when I returned home now on the LAN..they seem to be working. I still need to verify this with all accounts, but looks like to me the somehow the LAN will not except the settings to be updated once the 5.1.1 is installed. As I said, my wife's iPod still has the issue and I tried setting it up on several different wifi hot spots, but the same results with the hot spots will not except the email settings with the 5.1.1 software. I will be working on my LAN and dsl today to see if I can offer apple any more information regarding this ticket.
I did disable all firewalls and tried many settings in the DSL and Linksys, but the ipod touch Gmail now only says the username or password are incorrect. I have found in the DSL settings it already has information setup for Yahoo, but nothing setup for Gmail.
Anyone with more information please reply...as you can see many have been having issues out there and Lets hope this helps. Or, maybe you can help me.
Thanks
If apple finds root cause I will post it...