I too have this issue of lost security question answers and no email link. Now I can't buy anything from my ipod. But yemaw, I have come to the conclusion that Apple has created this discussion site, so we can solve our own problems and they don't need to pay any (or as many) real people to answer troubled customers' emails. And that is what happened to the forums. They're so hidden, they're nonexistent because there's no one to read them! Or so it seems....
Also, all the links in this discussion just put me back to some place I went to ON MY WAY HERE. It's just one giant virtual circle! **** Apple.