Yahoo mail won't push to my iphone and iPad

As of today, Yahoo mail won't push mail from my Yahoo account to either my iPad or my iPhone. I can open the mail app and manually refresh to get new mail, but mail won't push on it's own. I tried the basic trouble shooting steps of removing my Yahoo account from my iPhone and iPad and re-added and also turning push off and on, neither fixed the problem.


I wanted to see if it was a global problem so I created a dummy Yahoo account and added it to my iPhone and push worked for that account, so I know push is working. Now here's the weird part. When I added the dummy Yahoo account to my iPhone, push started working for my actual account. I repeated this with my iPad and it worked there as well.


Thinking things were fixed I removed the dummy Yahoo account and push stopped working on my real account. I added the dummy account back in and push started working for my real account. So basically I need to have a dummy Yahoo account on devices to get push mail to my real account. The opposite is not true, I can delete my real account and the dummy account will still get push mails. I tried leaving the dummy account on the phone, but turning mail off, but that too causes my mail account to stop receiving push notifications.


It looks like when a Yahoo account is added to an iOS device, a message is sent to Apple's push servers indicated the Yahoo email address that was added. Similarly when an account is removed a message is sent to indicate the email account was removed. That way Apple knows if any Yahoo Mail accounts are on the phone and if there aren't any it won't push. That or it can tell Yahoo that there are accounts on the phone that need push email.


At this point I don't know how to get things working without using my work around. I can tell the iPhone/iPad is sending info to Apple when I add my main Yahoo account to the device, but the push to check for new messages isn't coming in unless I add a different Yahoo account to the devices and turn mail on.


Anyone know how to fix this?

iPhone 4S, iOS 5.1.1, AT&T 32 GB

Posted on May 17, 2012 5:47 PM

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88 replies

Jun 10, 2012 11:42 PM in response to PRbutterfly

i have setup my gmail through an exchange account in order to get push gmail. works great. tried yahoo, not so great. i have noticed that in my yahoo mail setting, i have to upgrade to a paid yahoo account to access push and forwarding settings. i wonder if i upgrade, will i be able to forward the yahoo to a gmail and get push that way?? seems like a lot of work just to get my yahoo pushed to my iphone.

Jun 11, 2012 4:19 AM in response to TakingBlame

What do you do that is so important requiring receiving email the very instant it is received at the incoming mail server for the account? And since Yahoo supports push access for received email with the iPhone and iOS devices only, how were you able to do this with your Yahoo account prior to the iPhone? Did the importance of whatever it is you do in regards to receiving email change when you started accessing your free Yahoo account with the iPhone?

Jun 11, 2012 1:40 PM in response to Morac

My latest response from Yahoo!:


"Unfortunately, it seems that it is taking longer than expected to resolve this issue, but rest assured that we are still intently working toward the answer.

Please note that due to varying factors that go into resolving this type of issue, such as diagnosis, troubleshooting, and implementing the fix, we will not be able to provide an estimated time on when this issue will be resolved. However, we do plan on having this issue resolved as soon as possible; and we appreciate your patience while we work on a resolution"


USELESS!!!!

Jun 14, 2012 7:03 PM in response to Morac

Yahoo isn't really pushing for me now, either. But it was always on again, off again, I gave up long ago trying to troubleshoot it at yahoo. It's a big big problem for me since I can lose jobs waiting for 15 minute mail checks, and I have to forward to my yahoo account already as an extra step since my e-mail address for clients won't push (a POP account at earthlink). I don't get much mail to that account but I really need to get the mail right away. It would help if I could at least set fetch for every five minutes as I used to do on my old Palm Centro. But having push actually work (which it doesn't consistently) would be ideal.


If anybody knows of a third-party app that would let me get real push for my account on an iPhone 4 (Verizon) in iOS 5.1, let me know... I had to get Ultimate Notifier, which is often slow especially recently and I don't like the idea of giving my e-mail address and password to a third party anyway. (Confidentiality issues with clients.) It's really stupid having to pick up mail from my earthlink account and the yahoo mirror account and get notified by another app just to have a chance of getting mail about a possible job fast enough so the project manager doesn't just go to another name on their list. And still everything often just doesn't work right and so I'm stuck at 15 minute fetch at best. I don't know why Apple doesn't just make fetch available in user-customizable increments. What world do they live in that they only need to get their work-related mail every 15 minutes?!? They could just give a big warning about the hit on battery life and then let us set it the way we want. And don't tell me to have project managers text me. I keep begging them to do that, but they just don't. I've had maybe 2 texts from clients in the past few years... Getting my e-mail address changed in their databases would be like a dental extraction without novocaine, except much less successful and much more painful. So I'm stuck with my earthlink POP account also.

Jun 14, 2012 7:34 PM in response to Allan Sampson

Allan Sampson said: "What do you do that is so important requiring receiving email the very instant it is received at the incoming mail server for the account? "


Allan, that (like some others you've made on this topic) is an irrelevant comment intended to shut down discussion. If you're tired of the topic, just don't read it and spend your time elsewhere. Nobody has a gun to your head. Life is short.

It is none of your business why someone needs quick access to e-mail. You obviously don't need it. But the very fact that push exists is evidence that many people do. Exercise a little imagination rather than just thinking about your own situation, and I'm sure you can come up with many good personal and work-related reasons why people want instant e-mail. I myself have my e-mail address in hundreds of databases for potential clients and occasional clients as well as a few regulars. I am highly specialized, and it's not uncommon for a client to only need me once every few years - but that one job may keep paying my bills for one or two months or even more. Changing my e-mail address in all those databases is just not going to happen, too many people have to cooperate and if I'm not working on a job for them right now - it is unlikely that they will take the time. So I need my current e-mail address to work and I need to get the few pieces of e-mail I get per day in a very timely manner. Sometimes there is an urgent query about a completed project which they need to deliver to their client asap. Many project managers simply will not wait 15 minutes (the Fetch minimum) for a response to a job offer. In some cases, they e-mail the project out to several translators at once and the fastest one to respond gets the job. Or they may be bidding on a job and will go quickly to another translator if the first one doesn't respond right away because their own potential client is waiting. I have to see the job before I can tell them if I can do it on their schedule - that's why I went to the iPhone in the first place, my old Centro just couldn't handle the multilingual files easily (especially Russian, even Russifying the Centro with a separate program just destabilized it and still wouldn't let me read text-based pdf attachments in Russian), large attachments (several MB is quite typical), and zipped files. So it does no good if they just call me, even if they would (they won't, they're e-mail oriented and not phone-oriented or text-oriented these days precisely because they have to send the files). I need to get their e-mail quickly. Push would be great if it worked. Fetch on the iPhone is not fast enough and can lose me a job.

Jun 15, 2012 1:32 AM in response to Morac

I chatted with an Apple rep and a Yahoo rep yesterday. The Apple rep said she has Yahoo on her iPhone an it's working perfectly. She also said Apple is not aware of this problem. The Yahoo rep said that they are aware of a group of Yahoo users that is experiencing the push problem to their iPhones and that they are working on it.


So.. it seems to be a problem on Yahoo's end. Please contact their customer service to let them know you're having the problem. The more of us that contact them, the higher up the issue should get elevated.


Until then, if you pay the $19.99 yearly fee, you can forward all Yahoo mail. If you forward it to your iCloud email address and add that account to your phone, you should get true pushed mail from Apple's servers. This is what I'm doing and it works great.

Jun 18, 2012 10:39 AM in response to Morac

The pushing of my Yahoo came back sporadically this weekend, but it's back to the way it was again where it is not pushing. I actually opened a Gmail account and set that up and it pushes great. Now I am in the process of changing all of my stuff over to Gmail. I am keeping both accounts for now. I've had this Yahoo mail account forever and have a lot of stuff connected to it. But like someone said above about jobs...it's true. I am working, but if an opportunity arises and I am unaware of it and then miss out on it because I didn't check my phone for a few hours I would be really pi$$ed. Having all the websites where my resume is redirected to Gmail for now

Jun 18, 2012 1:51 PM in response to Morac

Someone suggested I get an @me account for real push - it seems to be free for upgrade to iOS 5.1, go to iCloud preferences in Settings and turn on Mail.Then follow the arrow above in the Account place (where probably your iTunes address is at the moment) and follow the directions to set up the account. So far, it's been pushing right away. Guess my yahoo account got the point and starting pushing itself also ... A little competition was all it needed! I'll keep mirroring my essential account to both yahoo and the iCloud account, in case one or the other decides to fall down on the job again. Doesn't hurt to have several trumpet blasts instead of just one to tell me about new mail. I did find that the iCloud account handled a large Word (.docx) attachment easily that my normal account couldn't open properly. So that's another reason to keep it all going. Not getting a ton of mail, but need to get the few messages fast.

Oct 6, 2012 7:05 AM in response to Allan Sampson

I had similar problem of yahoo mail no longer pushing to my iPhone. It started with the update for the ios.

And since 9/23/12 yahoo mail stop pushing to my iphone. this is what i did today to fix it.


From your iPhone:


1. Go to settings and delete your yahoo account.


2. Give it a few minutes after you delete your yahoo account for your iPhone to recognize the yahoo account has been deleted, before you re-add your yahoo account.


3. Then reset up/re-enter your yahoo account.

4. Once all of this is completed then the iPhone will recognize your yahoo account again.


5. Make sure you have your push notifications on.


This worked for me right away.

Oct 15, 2012 6:29 PM in response to Morac

FIX

Just updated my iphone 4 a week ago and my mail hasn't loaded since. It would say it was connecting and would never go anwhere.


I went into settings>mail, contacts, calendars> clicked on my yahoo account> Deleted my account.


Get out of settings and go back in to Make sure the account is deleted. Then just re-enter the account and password. This worked for me and 2 of my friends who were having the same problem.

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Yahoo mail won't push to my iphone and iPad

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