Missing icons from Photoshop CS6

Hi,

I have executed all recommended actions in this thread. In addition, I have followed some more funny ideas. Whatever I do, Photoshop CS 6 will not create an icon or a preview unless the file opened has one, e.g. the generic icon of Acrobat.

FIles generated by Silverfast are both saved and sent to Photoshop for further handling. The one saved by Silverfast is correct, the one processed by Photoshop has no icon and no preview. Since I have hundreds of applications that generate new files without any of them showing the same behaviour, it is easy to detect the culprit. The only people who do not want to believe it seem to work with that company.

Donald Gudehus' solution (see post dated Feb 20, 2013) has worked for me in regards to the missing icons. Thanks so much for the easy fix!!

As far as I can see, Donald has opened the files with another version of Photoshop and saved with that version. This work for me too. The trouble is, that I have a real great number of files to open/save, and I lose all meta data. This may include even the size of the file because different versions of Phtoshop could save the same file in a different way.

My impression is that there are different issues with ML and files saved with Photoshop. What Imknow for sure is the issue with the missing icons for files saved with CS6, but only with Photoshop. The second issue is older files saved with earlier versions of Photoshop and OSX. Most of them are displayed in Finder with low resolution. But I have no idea which of them. In this case the culprit is definitely ML because in older versions of the OSX the issue was unknown.

This has been a longstanding issue with Mountain Lion which adobe blames on Apple My question now is was the issue resolved with the new Mavericks OS?

Clinton,

I jut updated to Mavericks and now I can not open and Photoshop file trough the file open menu. It tells me there is an issue with the program which was not there prior to installing Mavericks.

Is anyone having file open and or saving issues?

I had a lot of performance issues with PS CS6 and Aperture in mavericks.

So bad that I am back to 10.8.

In PS menus were getting stuck and everything was like

Slow Motion and too Many rainbow balls...

Aperture was absolutely Unresponsive.

If the open dialog (an OS dialog) is on the coverflow view, it may crash. We've been seeing reports of this happening in multiple applications (not just Adobe apps). Change the view to list, and it should work just fine.

Also, people who did upgrade installs of MacOS 10.9 have reported more problems than those who did a clean OS install to a blank partition.

It looks as if the issue has been solved. I have just insalled Mavericks and tried to find files without icons with no success. Since I had tens of thousands of them, not finding some in ten minutes should mean that the issue has been solved.

I want to provide an update now that I’ve upgraded my system. Previously when I encountered this problem I was running CS6 on 10.7.4. I recently upgraded to 10.9.5. I was hoping this leap from Lion to Mavericks would solve this problem on my system, but ithasn’t.

With this upgrade, the missing icons are now showing. However, all my CS6 Photoshop files and some files from other CS6 programsstill open into Preview instead of the original program that produced them. I keep reading in this discussion that peoplethink this only involves Photoshop. It doesn’t. It has affected my Illustrator and Acrobat files, as well.

When I first encountered this problem two years ago on Lion, I thought it affected all my CS6 files. I later clarified that I could open aifiles directly into Illustrator. I did more random testing, and it appears to only happen to files from CS6 programs that create fileextensions (suffixes) that are the same as suffixes generated by Photoshop.

For instance, I can double-click on an Illustrator ai file, and it will open directly into Illustrator. When I double-click on an Illustrator epsfile, however, it opens into Preview. (Eps is a file extension that is also created by Photoshop.) I can double-click on an InDesign inddfile, and it will open directly into InDesign. But when I double-click on an Acrobat pdf file, it opens into Preview. (Again, pdf is a fileextension that is also created Photoshop.) This happened on Lion, and it’s still happening on Mavericks.

To reiterate, none of the files produced in Photoshop that I randomly tested will open directly into Photoshop when double-clicked. Tif, jpg, eps, pdf, etc. openinto Preview first, even with the now-visible icons.

As for the solution to change the setting under “Get Info”/“Open With” from Preview to Photoshop, then select “Change All”, this won’thelp with eps or pdf files. I have a lot of Illustrator eps files AND Photoshop eps files, and they need to open into the correct program,not just Photoshop or Illustrator.

When will Adobe and Apple get this fixed? This may be an Apple OS bug, but there is somethingabout CS6 that triggers this problem with not just Photoshop files, but also the files from other CS6 programs that have file extension names thatcan be generated by Photoshop.

I hope this input is helpful. Thank you.