billing questions
Hi. I need to speak to someone about my iphone itune billing account. I need a number.
Hi. I need to speak to someone about my iphone itune billing account. I need a number.
We are fellow users, you do not have any bill from anybody on here.
Purchase history : See your purchase history in the iTunes Store on a Mac or PC - Apple Support
Auto-renewing subscriptions : View, change, or cancel your subscriptions - Apple Support
If you want to contact iTunes Support about a purchase on your account (purchases are considered final) : http://reportaproblem.apple.com
Where are you seeing this 'bill' ? If on an email have you checked to see if it's a phishing email (e.g. Identifying legitimate emails from the iTunes Store - Apple Support ), and not a genuine iTunes email ? If it is a genuine email it won't be from anyone on here, having read previous replies on this thread you know that we are just fellow users.
iTunes account can't be 'closed', all you can do is remove any personal info from them (e.g. payment details), cancel any subscriptions on them (did you do that ?), and stop using them. Does this purchase show on your iTunes account's purchase history ? Did you not remove payment details from the account ? Is it a subscription that you didn't cancel ?
I have a bill trom You that I do not know what it is? I can find "NO" phone number to resolve this issue? I have 99 cents a month billed to me and that one is ok. I have a monthly bill of 14.08 that I do not know what it is!!!
Why are you posting your phone number, having read previous replies on this thread you already know that these are just user forums, nobody on here is going to call you. If you want to contact iTunes Support contact links are in previous replies.
If you mean billing question : See your purchase history in the iTunes Store on a Mac or PC - Apple Support
If the charges are on your iTunes account or an account linked to your card (if they aren't contact the card issuer) contact iTunes Support : http://www.apple.com/support/itunes/ww
Everybody on here is live. If you mean somebody from iTunes Support : http://www.apple.com/support/itunes/ww or https://www.apple.com/emea/support/itunes/contact.html
There is a charge on my account and I am not sure what it is. How do I review it?
You can view your account's purchase history via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option (or click on your id at the top left of the store's pages and the Account on the popup) , and you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
Viewing purchase history : iTunes Store: See your purchase history and web order numbers
I have a charge on my credit card for "itune match" for 24.99 and that amount is showing on my account but I still don't know what it is for. The phone number given on my credit card charge is a recording saying to go to itune.com/billing but it doesn't explain what it is for.
Darlene
iTunes Match is an annual subscription service ($24.99 per annum in the US) that allows you to upload your own music (e.g. music copied from CDs) to the cloud so that it's available on your other computers and/or iOS devices without having to manually copy/sync it : http://www.apple.com/itunes/itunes-match/
If you haven't subscribed to it, and nobody else who has access to your account and/or computers/devices has done so, then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Start Here: https://getsupport.apple.com/Issues.action
For information on iTunes Match: http://www.apple.com/support/itunes/itunes-match/
Thank you.
Darlene
billing questions