billing questions

Hi. I need to speak to someone about my iphone itune billing account. I need a number.

Posted on May 28, 2012 5:42 PM

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Question marked as Top-ranking reply

Posted on Sep 26, 2017 11:05 PM

We are fellow users, you do not have any bill from anybody on here.


Purchase history : See your purchase history in the iTunes Store on a Mac or PC - Apple Support

Auto-renewing subscriptions : View, change, or cancel your subscriptions - Apple Support


If you want to contact iTunes Support about a purchase on your account (purchases are considered final) : http://reportaproblem.apple.com

45 replies

Dec 3, 2014 1:05 PM in response to RShirran

iTunes Match is an annual subscription service ($24.99 per annum in the US) that allows you to upload your own music (e.g. music copied from CDs) to the cloud so that it's available on your other computers and/or iOS devices without having to manually copy/sync it : http://www.apple.com/itunes/itunes-match/


If you haven't subscribed to it, and nobody else who has access to your account and/or computers/devices has done so, then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Sep 18, 2015 11:37 PM in response to annette strange

If you want to view your account's purchase history you can do so via your computer's iTunes : See your purchase history in the iTunes Store - Apple Support


If you have a query about one of yourpurchases, you can with either use http://reportaproblem.apple com to contact iTunes Support (if the purchase was within the last 90 days), or http://www.apple.com/support/itunes/contact/

Jun 13, 2016 8:49 AM in response to Priness

Please don't shout. As you already know you are talking to fellow users on these forums, nobody on here will know what you've bought.


Viewing your account(s) purchase history : See your purchase history in the iTunes Store on a Mac or PC - Apple Support

To see if you have any auto-renewing subscriptions (and to cancel any that you no longer want) : View, change, or cancel your subscriptions - Apple Support

Jun 13, 2016 10:47 AM in response to labradorgranny

Nobody on these user-to-user forums will know what the charge is for. You've looked at your accounts purchase histories ? And family members if you are a family organiser in family sharing ? If nothing shows, and if it's not a temporary store holding charge, contact your card issuer. If it shows but you (or the family member) didn't do it, and nobody else has access to the account, then change the account's password and contact iTunes Support

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billing questions

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